Stephen M. Adams Email and Phone Number
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Senior technology executive with 25 years of experience synthesizing a product mindset with sophisticated engineering techniques to deliver high-quality, global-scale, market-facing product platforms. Veteran at driving high-level technology strategy at every scale, from start-up to global enterprise. Have grown products from ideation to full international scale in Telecommunications, eCommerce, FinTech, Hospitality, and Cryptocurrency industries.IT operations leader with demonstrated success in developing innovative solutions, aligning systems with business goals, and increasing resilience across the firm. Strong background in program and product management, complex systems development, and platform operations. Proven ability to deliver at scale, on time, and within budget.Strategic technical advisor known for advising and influencing C-level colleagues to help create a unified vision, leveraging technology to drive business growth. Adept at providing leadership to and through peers, customers, partners, and the board with data-driven insights.Corporate acquisition expert with a background in driving technical due diligence and integration. Participated in 5 high-profile M&A transactions for Fortune 500 companies.Inspirational role model & trusted partner with a history of building and mentoring high-performing teams to design, develop, and operate globally distributed systems. Savvy at building relationships across functions to drive cohesive collaboration.Career Highlights• Digital Transformation Program: Increased top-line revenue by 15% and reduced overall department spend by ~10% after replacing multiple end-of-life platforms , including the ERP, product infrastructure, and information security ecosystem. Defined and drove complex, multi-year and multi-million-dollar scopes of work to both expand product offerings and support global expansion to Germany, Italy, Spain, France, and Japan - Coinstar 2017 – 2022.• Product Development & Implementation: Designed, built, launched, and scaled the largest Cash for Bitcoin ecosystem in the world with over 9,500 locations - Coinstar 2019.• Program Recovery: Rescued digital transformation program from stagnation using proven recovery efforts. Program outputs were foundational to the Sprint / T-Mobile merger in 2019 - T-Mobile 2016 -2017.• Core Revenue Platform Management: Orchestrated replacing the core Order Management System with zero business disruption. Reduced error rate by over 80% and downtime by over 30% - Expedia 2016.
Dockett Ellis Consulting
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Founding PartnerMatchlight Consulting Jan 2023 - Present
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Principal ConsultantDockett Ellis Consulting May 2022 - PresentSeattle, Washington, Us
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Founder, Managing MemberMatchlight Capital 2004 - PresentHolding entity for early stage and angel funding activity across multiple funds, entities and SPVs.
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Limited Partner / Advisory Committee MemberSeachange Fund May 2018 - Dec 2023Seattle, Washington, UsSeaChange Fund is a member-driven, single-entity fund that invests in young companies with strong revenue scale potential, in a large and growing market sector, led by a passionate and determined entrepreneurial team. Active investor within the group, leading technical due diligence efforts across telecommunications, network infrastructure, crypto, distributed ledger and multi-sided market platform opportunities.Advisory Committee member, acting as a strategic advisor to the Fund Managers as they establish their 5-year strategic plan. -
Senior Vice President And Head Of TechnologyCoinstar Jun 2017 - Feb 2022Bellevue, Washington, UsGlobal coin counting platform, also provides cash services to meet emerging needs like bitcoin and gift card sales.Spearheaded and owned the enterprise Digital Transformation program, rebuilding the Information Security, Product and ERP platforms, while migrating to a global Technology organization and establishing and leading staff across US and 3rd party Development Centers in Colorado, Nebraska, Haifa, and Bangalore. Enabled achievement of full business potential by overseeing product launch of the largest Cash for Bitcoin ecosystem in world (9,500+ kiosks) and devising a kiosk based Digital Out of Home (DOOH) advertising platform that delivers billions of impressions per year. Facilitated billions of USD in annual business volume by managing and optimizing all core technical operations. -
Co-Founder And Chief Operating OfficerModulo Aps Jul 2017 - Oct 2018Nuuk, Sermersooq Kommune, GlBootstrapped IT managed service provider (MSP) startup, yielding a 3X return in under 18 months, later sold to employees. -
PartnerSeattle Angel Fund Mar 2015 - May 2018Seattle Angel Fund was a member-driven, single-entity fund that invested in young companies with strong revenue scale potential, in a large and growing market sector, led by a passionate and determined entrepreneurial team. Active investor within the group, leading technical due diligence efforts across telecommunications, network infrastructure, crypto, distributed ledger and multi-sided market platform opportunities. -
Director Of Delivery Management (Technology Project Management)T-Mobile Jan 2015 - Apr 2017Bellevue, Wa, UsCommon carrier mobile service provider | $68B in annual salesPart of a 4-director leadership team hired to lead the technology project management office, improving project outcomes and facilitating delivery across enterprise platforms, including frontline, ERP platforms, enterprise data systems, order management, and billing. Oversaw 30 FTE and 30 contracted Project Managers through 3 Senior Managers, a portfolio of over 70 projects, and budgets of over $500M. Delivered over 300 releases per year.• Key player in enterprise-wide Waterfall to Agile and Scrum Software Development Life Cycle transformation.• Led a group of 8 Agile practitioners acting as thought leaders and consultants, delivering over 50 coaching engagements a year.• Oversaw the creation of the common enterprise CI/CD delivery platform for over 5K internal developers.• Implemented new financial management processes across the portfolio, resulting in significant cost reductions across dozens of simultaneous projects. -
Director Of Product And Program ManagementExpedia, Inc. Sep 2013 - Dec 2014Seattle, Wa, UsPremier Online Travel Agency in the world | $100B+ GMV, $4B in revenue.Directed Service Product and Program teams in the Transactional Services department to define and execute a strategic road map for major components of the global enterprise transaction platform. Managed 15 direct reports and a portfolio of 50+ projects / products. Products enabled include order search and orchestration, coupon, virtual currency, payment, tax, itinerary, analytics, fulfillment, and financial reporting functions for the Expedia family of brands. -
Director Of Information Technology (Network Products, Programs, & Quality Assurance)Clearwire Dec 2009 - Sep 2013Bellevue, Wa, UsSecond largest holder of 2.5 GHz spectrum with 10M+ subscribers | Initial 4G wireless data provider in U.S. | $68M in revenueLed the deployment of over 100 cross-functional products, projects, and programs as the founder of a new Technology PMO which hosted cross-functional Information Technology, Network Technology, and Network Engineering programs. Defined the overall product strategy between Network and IT platforms for this 10M+ customer organization.• Avoided a claw-back in investment capital from our principal investor by rescuing the largest program in the portfolio from failure. Completed project on new re-baselined budget and schedule (180 days after project relaunch). Managed up to 800 global team members (U.S., EMEA, and APAC).• Recognized by the CEO as 1 of the 10 “Peak Performers” that year.• Established a new billing and network control infrastructure to allow Clearwire to wholesale its services and modernized delivery practices across the CIO and CTO organizations. Increased customer base from 1M to 10M+ in under 2 years.• Ensured network stability before a high-volume usage period by proactively implementing a control platform recovery program in less than 90 days, thereby avoiding an unplanned network shutdown over the winter holiday.• Increased department throughput by over 700% and reduced costs by over 10% after adding an offshore delivery partner and restructuring the IT Quality Assurance team.
Stephen M. Adams Skills
Stephen M. Adams Education Details
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Uw Foster School Of BusinessValedictorian -
The George Washington University School Of BusinessInformation Systems Development And Information Systems Project Management
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George Mason University – Costello College Of BusinessSumma Cum Laude
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Villanova UniversityQuality Management Certificate
Frequently Asked Questions about Stephen M. Adams
What company does Stephen M. Adams work for?
Stephen M. Adams works for Dockett Ellis Consulting
What is Stephen M. Adams's role at the current company?
Stephen M. Adams's current role is Senior Technology Executive | Strategic Vision & Execution | Technology Innovation | Digital Transformation | Product Development | Business-Aligned Agile Delivery.
What is Stephen M. Adams's email address?
Stephen M. Adams's email address is st****@****ge.fund
What schools did Stephen M. Adams attend?
Stephen M. Adams attended Uw Foster School Of Business, The George Washington University School Of Business, George Mason University – Costello College Of Business, Villanova University.
What skills is Stephen M. Adams known for?
Stephen M. Adams has skills like Telecommunications, Integration, Vendor Management, Program Management, Cross Functional Team Leadership, Mobile Devices, Wireless, Management, Software Development, Crm, Business Intelligence, Enterprise Architecture.
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