Led Testing Efforts for Amazon Ad Server (R&D Group):- Spearheaded end-to-end testing efforts, from requirements analysis to creating and executing comprehensive test plans, leading to successful releases of multiple products and features.- Automated Testing Processes: Designed, implemented, and maintained automated testing frameworks and tools, improving overall test efficiency, reducing regression testing time by 50%, and significantly increasing test coverage.- Cross-functional Collaboration: Partnered with product owners and development teams to design and refine new products, identifying and resolving software defects early, ensuring timely and high-quality releases.- Root Cause Analysis: Conducted root cause analysis on critical defects, leading to the development of preventive measures to improve software quality and stability.- AWS Migration & Monitoring: Played a key role in defining the release process and migrating products/features to the AWS ecosystem. Developed and managed production monitoring systems, setting up thresholds, alarms, dashboards for product health, and creating on-call and biweekly technical/operations review reports.- Mentorship & Training: Mentored and trained peers, including both onsite and offshore team members, enhancing the overall capability and cohesion of the team.

Led QA for Operations Team Supporting $150M+ Client Ad Business Revenue:- Built, trained, and managed a high-performing team of QA engineers, ensuring the successful planning, execution, and completion of projects to meet business objectives.- Strategic QA Leadership: Designed, executed, and maintained a comprehensive QA strategy, covering training, release processes, manual and automated test cases, and detailed test documentation, aligning with operational goals.- Collaboration & Roadmap Development: Worked closely with senior leadership to develop and implement a strategic QA roadmap, ensuring alignment with organizational objectives and long-term success.- Team Development & Training: Conducted regular training sessions to continuously upskill the QA team, ensuring they stayed current with industry best practices and new technologies.- QA Metrics & KPIs: Established key performance indicators (KPIs) to measure and improve the effectiveness of the QA team, driving continuous improvement and accountability.- Compliance & Privacy: Delivered under tight deadlines, ensuring compliance with privacy regulations across multiple regions.- Stakeholder Management: Managed stakeholder expectations for top-tier Platinum clients, providing quality assurance for products, features, and services.- Client Relations: Participated in Quarterly Business Review (QBR) meetings with clients and senior leadership, fostering strong relationships and ensuring alignment with client expectations.