ULD Manager reduces operating costs by effective control and improved utilisation of unit load device (ULD) equipment, reducing the need for capital investment. Effectively manages global ULD inventories. Control stock levels at stations, optimises demurrage charges arising from ULD transfers handling units belonging to other carriers. Continuous improvement through the latest technology equipment and maintenance increasing revenue through less fuel burn and lower downtime of equipment.

Load Master Certification B777F and B747F

Load Master, Ramp Operations and Management, Baggage, Below wing Operations Compliance, Weight & Balance Training, Policy's and Procedures documentation, vast experience in New Port Start ups.Currently Consulting for:- Atlas Air Inc.- Kalitta Air Aviation ground handling start ups, My involvement in start ups is as follows: I have a depth of experience in the aviation industry as my LinkedIn profile reflects, 38 years with Qantas ground handling covering Baggage make-up, Ramp loading, Aircraft dispatching, Movement Control, Customer service, Load Control, Corporate Management, Training instructing and delivery, technical writing, introduction of new aircraft, risk assessments, due diligence on new ground handling companies and new airport start ups. My experience in new ports start ups are as follow: QANTAS, 1. Shanghai Airport 2003 2. Beijing airport 2004 3. Vancouver airport 2004 4. San Francisco Airport 2006 5. Bangkok Suvarnabhumi airport 2006 6. Santiago Chile 20127. Chonqing Airport freighters 20128. Dubai Airport 20139. Ningbo Airport 201710. Beijing Airport 201710. Sapporo Airport 201911. Incheon Airport 2019Jet connect 1. Auckland airport 2001 2. Wellington airport 2001 3. Christchurch airport 2001 4. Rotorua airport 2002 5. Dunedin airport alternate 2004 Australian airlines 1. Kota Kina Balu 2005 2. Phuket 2004 Change of ground handling training and support start ups: QANTAS 1. Johannesburg 2007 2. London Heathrow 2008 3. Los Angeles 2008 4. Bangkok Suvarnabhumi 2006 5. Shanghai 2003 6. Beijing 2004 7. San Francisco 2006 Australian airlines 1. Kota Kina Balu 2005 2. Phuket 2004 Jet connect 1. Auckland airport 2001 2. Wellington airport 2001 3. Christchurch airport 2001 4. Rotorua airport 2002 New aircraft introduction and support: 1. B737-800 Australia and Pacific 2. A330-200 & 300 Qantas network 3. B747-400ER Qantas network 4. A380-800 Qantas network5. B767-300F A321& 330-P2F Qantas Freight

A Loadmaster’s primary function is to perform the calculations and loading plans for cargo and passenger placement to keep the aircraft within permissible center of gravity limits throughout the flight. Loadmasters ensure cargo is positioned on the aircraft in such a way as to prevent overloading weight critical sections of the airframe and cargo floor. Considerations are also given to civilian and military regulations which may prohibit the placement of one type of cargo in proximity to another. Unusual cargo may require special equipment to be loaded safely aboard the aircraft, limiting where the other cargo may feasibly be placed. Tactically, loadmasters may also directly affect combat readiness as they are also responsible for determining the load order of aircraft so that more tactically important material (e.g. ammunition) is off-loaded and therefore ready to deploy faster than other support items; this may be especially germane to forward operating bases.The loadmaster may physically load the aircraft, but primarily supervises loading crews and procedures. Once positioned aboard the aircraft, the loadmaster ensures it is secured against movement. Straps, and integrated cargo locks are among the most common tools used to secure the cargo. Because the aircraft may experience clear air turbulence in flight or execute abrupt maneuvers which may shift the cargo in flight, the loadmaster must determine the appropriate amount and placement of cargo restraint.Non-military Loadmasters additional responsibilities are to coordinate flight crew movements, aircraft cleaning, catering, hygiene and potable water servicing to ensure the aircraft is properly prepared for its next leg of operation. They may also be required to fly with the aircraft to completed their duties at other ports.Edited ref http://en.wikipedia.org/wiki/Loadmaster

Ensure that all cargo inspected for suitability for transport including special loads;Act as the focal point with Operations Control Centre to ensure aircraft departures occurred on time, minimising operational costs and coordination in the event of flight disruption;Maintain a recency and a sound knowledge of load control Weight and Balance functions combined with load master and airport operations requirements;Responsible for documenting and making recommendations based on any short comings in compliance with local and international legislative requirements;Ensure that all recommendations for safety and security are adopted and implemented;Act as 'trouble shooter' taking pre-emptive action to ensure no disruptions to services.

Started a small business with my wife. Specialising in Thai Isan street food menu.The small restaurant holds it own against larger businesses in the area due to the unique flavours of the Isan style of cooking this marvellously exotic food.The restaurant seats 16 customers, as well as offering take-away and Uber, Menu Log, Eat Now and Deliveroo deliveries right to your door.

Aviation Services:Recent Achievements:2011Authored B767-300F Aircraft Loading Manual for Express Freighters Australia.Supported Start-up operations for B767-300F on behalf of Express Freighters Australia------------------------------------------------------------------------------------------Improformance has a long and successful track record in the Aviation sector. Our success is as a result of our proven ability to model, identify and then deliver practical workable solutions quickly and cost effectively. We have a focussed group of consultants and practitioners to assist our clients improve service delivery whilst reducing costs in the following areas:* Ramp operations* Baggage handling* Load control (Weight and balance)* Ground service equipment (Maintenance and management)* Flight catering (Transport, handling and kitchen operations)* Cabin cleaning operations* Freight terminal operationsTo ensure that improvements and knowledge transfer are embedded once we have completed our engagement we have a number of solutions (training, documentation and software) which we have developed to ensure compliance. These form part of our Compliance and Decision support solutions.

Refer Atlas AIr Load master above

Manager Baggage & Loading Policy & ProceduresReporting to – General Manager Commercial Ground Handling and Ramp Business ServicesManager Ramp Product DeliveryReporting to – General Manager International AirportsManager Quality Assurance Ramp ServicesReporting to – General Manager Weight & Balance and Ramp Services - Australia Key PurposeThe responsibilities of the above positions are to achieve the delivery of ramp service products within Airports (ground handling services) to ensure a consistent approach to service delivery, product and work practices in all Australian and International offshore Airports. I have been directly responsible for training, project managing, developing, documenting and implementing ramp product developments, policies, procedures and standards. My overall responsibility for International onshore, offshore Ground Handling Agents and Domestic National Ramp Services Policy & Standard Operating Procedures is to ensure compliance with relevant aviation legislation and company policy. Additional to this, is the responsibility for working with partners to develop and test safe and practical in-hold loading systems. To develop safe handling and loading procedures for the introduction of new Qantas aircraft as well as preparation of manuals and conducting of training and audits to ensure compliance with all international and company protocols.This role has been responsible for delivery of end to end baggage and loading procedures for the introduction of the new Qantas A380, A330, B747-400ER and B737-800 aircraft services. This included development and implementation of procedures, ramp testing, Ground Handling Agent selection and training in numerous overseas ports, project management of the baggage and loading processes for inaugural flights and management of ground operations for various ferry flights.

Accomplishments• Project managing A380 cargo loading system design modifications and negotiations with Airbus. • Led a team of seven to develop systems for aircraft cargo loading , start up of the new Qantas destination operating port for the A380 inaugural flights to Singapore, London and Los Angeles• Led a team of fifteen trainers and supervisors to train and support a newly appointed Ground Handling Agent in Los Angeles over a three week period.Professional Experience (Continued) • Managed segments annual budget using cost saving initiatives such as minimising manpower and resource allocations.• Developed, maintained and implemented policy and procedures to ensure compliance with Qantas regulators, CASA, Work cover and Internal audits such as Group Safety, Operational Compliance and Risk.• Developed and led various training courses including Compliance Training and ensured competency through assessment, to ensure compliance with CASA regulations.• Met operational deadlines for distribution of operational policy and procedural documentation.• Chaired Operational Risk Assessments and Job Safety Analysis, training and information forums.• Led the way in workplace safety in development of new safe working procedures.• Conducted airport assessments for Qantas aircraft operational suitability.• Developed Precision timing schedules for turn around aircraft.• Guest speaker at Airbus A380 ground handling working group conferences held in Toulouse, Bangkok, Los Angeles and Sydney to share lessons learnt with Airbus and new clients such as British and Thai Airways resulting from the A380 maturity and operability visits to Australia and the subsequent ground handling tests and findings that were conducted over this period.• Involved in all areas concerning Weight and Balance, ramp issues and introduction of new aircraft to the fleet.

ResponsibilitiesProvide Input to Weight and Balance Quality Assurance for the creation of and amendments to all current Aircraft Loading Manuals within the Qantas core fleet including Jet connect and Jet star International airlines. Assist Interiors Engineering and Aircraft Performance Engineering in development of Load Instruction Reports for relative aircraft types within the Qantas core fleet.Develop, maintain and deliver Ramp specific aircraft type certification and Non-negotiable responsibilities briefs, Picture Process Maps, Trainers guides, manual examinations and exercises, Ramp Policy and Procedures Manual, Important Notices for onshore and offshore operations.Conduct onsite ramp support and training maintaining my vast previous experience in these fields.I hold all Ground Service Equipment operational licences and regularly put this operation into practice on ramps worldwide.Develop and coordinate ramp contingency training at various ports in conjunction with the Airport Logistics Manager.Conduct Ramp contingency briefs and operational training.Co-ordinating, participating in many successful ad-hoc, charter and relief operations.Conducting initial meetings with Boeing B787 cargo loading systems.Introduction of multi lingual Aircraft Loading Checklists.Project managing Customer Services, Ground Support Equipment, Ramp Services and Load Control Due Diligence teams in Singapore (SIN) for two new prospective ground handling agents (Swissport and CIAS). Conducting Due Diligence and recommending new ground handling agents in Seoul (ICN), Beijing (PEK) and Bangkok (BKK).Conducting Due Diligence and pre-start-up readiness for Express Freighters Australia.Managing ramp training and aircraft readiness for Express Freighters Australia B737-300 freighter operations.Develop and implement the Ramp Self Audit Checklist for use in all mainline ports.

Corporate Load Control Training InstructorReporting to – Manager Weight & Balance Business ServicesActing Manager Sydney Regionalised Load ControlReporting to – Manager Weight & Balance Business ServicesSenior Load Control OfficerReporting to – Manager Sydney Regionalised Load ControlLoad Control OfficerReporting to – Weight & Balance Superintendent - Australia/New ZealandKey PurposeMy responsibilities were to develop and implement instructional material to be used as the company standard, for Weight and Balance and Ramp Operations.Co-ordinate the training of Qantas and Handling Agency staff worldwide.Recommend approval of competency standards of staff undertaking training.Advise results to management, responsible for maintaining corporate records for all active load controllers for recency and re-certification purposes.Professional Experience (Continued) Represent management at conferences, symposiums, seminars and courses liaising with other industry representatives.Undertake projects, collect and evaluate data as directed in relation to changes to the Company Standard effecting company procedures and their impact on Airport operations.Instructing various courses both in Australia and overseas. Undertake station inspections to ensure practice and procedure compliance on behalf of Qantas for Qantas operational areas and contracted handling agency staff, to ensure compliance to government regulatory requirement CAO 20.16.1Calculating an even load distribution on an aircraft ensuring they are safe to operate within its centre of gravity and correctly balanced before each take-off. Complex calculations, time management, adherence to policy, procedures and checklists are paramount to ensuring safe flight.I obtained many aircraft licensing certifications for Qantas Airways and many customer airlines during this period.

Accomplishments• Created and Wrote Qantas Regionalised Load Control (RLC) Procedures and implemented off shore Regionalised Load Control operations in Singapore for London, Frankfurt, Rome and Paris.• Held certification licences for seventeen airlines.• Managed eighty three direct reports in the Sydney Regionalised Load Control Centre.• Analysed alternative operating methods to ensure optimum cost effectiveness and prepared appropriate manpower and capital submissions.• Project managed and Created offshore procedures, implemented training, cutover and support to Qantas and Singapore Airlines Air Terminal Services SATS cutover to Regionalised Load Control Airborne Communication and Reporting System (ACARS) Load sheet procedures in Singapore (SIN).• Implemented systems and procedures, trained staff and coordinated Station setup and on-site support for inaugural Qantas/New Zealand Domestic operations in Rotorua (ROT) New Zealand.• Established Weight and Balance and Ramp procedures and operational support for Australian Defence Forces (ADF) tsunami operational withdrawal from Penang Malaysia.

Refer to above positions for summary

ResponsibilitiesPlanning and liaising with Federal Airports Commission (FAC) for aircraft parking and repositioning at the Sydney International Terminal taking into consideration arrival and departure times for following flights.Accounting for specific gates available for the particular aircraft type, amount of passengers embarking or disembarking, special passenger requirements, engineering and / or aircraft pattern requirements.AchievementsEnsuring smooth and coordinated aircraft ground movements between jet base, Domestic and International Terminals by communicating with engineering and tractor drivers.Monitored arrival and departures times and informed relevant areas if flights are delayed and as to the extent and nature of the delay.Recorded information into and out of Movement Control in "FILD" system to be transmitted to allocated areas concerned.Communicated with incoming and outgoing flights via company air-to-ground frequency radio relaying and advising relevant information to flight Crew and ground stations.Performed vigilant telephonic and radio communication with all areas to ensure an on time departure.Decision-making for any delayed flights as to rebook, overnight accommodate or place a new departure time on affected services.

ResponsibilitiesPreparation and documentation of statements of weight, balance and load distribution of many and various aircraft types for Qantas and client airlines.To provide a safely planned aircraft, loaded within trim and structural limitations according to manufacturers and airline specifications. Taking into consideration fuel efficiency, ease of loading and unloading for ramp personnel.Calculating aircraft empty weight, booked passengers, baggage, cargo and mail weights then passing the total weight onto Flight Operations Dispatch in order to create flight plan and fuel requirements.Work within strict guidelines and time constraints.Proficiency with both company and client Departure Control Systems and manual weight and balance documentation.Comply and meet company and client standards and requirements.Meet Civil Aviation Safety Authority CASA and company licensing requirements by successfully completing licensing and endorsement exams annually.Liaise with Flight Crew for any requirements and provide with Loadsheet and Special notification to Captain details. Updating of all aircraft and customer airlines manuals.Provide training support role for new officers.AchievementsThe attainment of load control certification for all the aircraft types operated by Qantas Airways and Client airlines, which required such licensing.Attainment of certification for all the various DCS used by the various customer airlines and Qantas. (Refer Accreditations and licenses.)

ResponsibilitiesEnsuring safe and smooth coordination of all aspects and areas involved with arriving and departing aircraft.Supervising aircraft in hold loading and unloading is carried out strictly according to CAA, Qantas and aircraft type loading considerations, instructions, limitations and specifications.Ensuring aircraft has been cleaned, catered, boarded and loaded within Qantas precision timing constraints.Managing, updating and advising Flight Crew, Duty Airport Manager, Movement Control, Load Control, Customer Services, Baggage makeup and arrivals areas, Catering area and Ramp loading staff as to the status of proceedings by company radio or personal contact.Finalising onboard catering, cleaning and dressing then gaining boarding clearance from Flight Service Director.Reporting to Load Control and Duty Airport Manager after departure. AchievementsGained sound knowledge of all functions taking place at an aircraft arrival and departure.Trained and supported all the new Aircraft Dispatching staff.Relived Ramp Superintendent Shift supervisor for all ramp allocating functions.

ResponsibilitiesDepartures (Delta):• Liaising by two way radios with Duty Ramp Superintendent as to availability and serviceability of equipment rolling stock and relaying messages to ramp staff on the tarmac.• Supplying sprays and performing disinfection spraying for Australian Quarantine Officers.• Meeting arriving aircraft with valuable goods on board, logging and safe handing to Qantas security.Inbound arrivals (India):• Monitoring the smooth flow of inbound baggage from arrivals basement to customs hall baggage carousel.• Maintaining adequate manpower available to perform above tasks.• Checking the correct transfer and joining baggage containers have been allocated in accordance with Load Control.AchievementsEnsured on time departures were not compromised by the lack of stock and equipment availability.

ResponsibilitiesGaining Boarding clearance from Aircraft Dispatcher.Ensuring departure lobby and team is at gate and set up according to Qantas precision timing.Keep passengers informed and up to date by making appropriate announcements for boarding or delays.Ensure all "Special Handling" passengers boarded first. Action any re-gradable passengers at the Departure Gate.Liaise by two-way radio with Movement Control as to boarding times and special requirements.Reconcile all boarding pass stubs and ensure total headcount of passenger's onboard tally.Search and locate any failed to board passengers.Offer customer service to any passengers with special needs or individual questions.AchievementsTrain and assess new personnel over a buddy-training period of two weeks.Implement a manual fallback procedure in case of system outage.

ResponsibilitiesDelivering Excellent Customer service for both Qantas Airways and client airlines, at check in.Passenger and Baggage check - in for QANTAS and Customer Airline clients.Sound knowledge of Departure Control System and International Visa Regulations are essential.Staff Check - in for Rebated and Duty travel.Giving clearance to Load Control for fight closure. After flight close, issuing commercial and staff with re-grades or offload advice.International Transfer Desk includes dealing with customer enquires, Check - in of Passengers transferring through Sydney onto other International flights.

Offering Customer Service to any mishandled passengers.Meet and greet V.I.P passengers and assist with arrival / departure formalities.Assisting Gate Boarding Officer

Ramp ServicesResponsibilitiesLoading of all bulk and unitised loads within a specific timeframe in accordance with a Load Instruction Report supplied by Load Control. Once loaded, securely restraining all loads with aircraft restraint system and or approved restraints.Unloading of all bulk and unitised load from arrival aircraft.Cabin dressing, including removal and replacement of soiled pillows and blankets, inspecting and replacing items contained in seat pockets.Ensuring all ramp equipment is serviceable, including fuel and oil.AchievementsObtaining numerous ramp equipment licenses to operate machinery designed to load aircraft.Loading a large variety of aircraft ranging from:• West wind• Learjet• DC-8• DC-10• MD-11• B727• B707• B737• A310• A300• A330• B767• B747• B747 Combi• DC-8, 10, MD-11 and B747 Freighters• Antinov• Concorde.

ResponsibilitiesAsses and Prepare damage Quotations to Insurance Company's on behalf of the insured motor vehicle owner.Order new and replacement parts for damaged motor vehicles.Quality assures the repairs of motor vehicle on completion.Repair Major structural damages sustained to motor vehicles as the result of an accident.AchievementsSelected to be part of a team repairing prestige vehicles.

ResponsibilitiesRepair minor to Major structural damage sustained to motor vehicles as the result of an accident or act of nature.AchievementsPassing a 3-Year Technical College Course with "Credit". After completing my 4-year Indenture of apprenticeship, successfully obtaining a Panel Beating Trade License.