Stephen Mcbee Email & Phone Number

Responsible for providing technical assistance and support related to computer systems, hardware, or software via phone and email

Responsible for providing technical assistance and support related to computer systems, hardware, or software via phone and email.

Responsible for de-installing and installing desktops, peripherals and serversProvided customer supportWorked in a banking environmentAssisted in the deployment of peripherals and serversMigrated old XP desktops to new XP desktops and reimaged some new models of DellsTraveled out of state from site to site while maintaining a professional imageSetup network printersAssisted with inventory of equipmentInstalled and setup programs on desktops

• Responsible for de-installing and installing laptops, desktops and network printers and providing customer support.• Working knowledge of Microsoft Word , Excel, and Outlook 2007• Assisted with deployment of network printers• Migrated old desktops and laptops to new windows XP machines. • Supported Windows 2000 and XP • Backed up customers laptops and desktops using local data move tool• Traveled from site to site in out of state while maintaining professional image • Provided customer support• Managed day to day activities to meet customers service level agreements• Troubleshooted hardware problems as needed• Escalated problems as needed

Responsible for de-installing and installing laptops, desktops and network printers and providing customer support.Working knowledge of Microsoft Word , Excel, and Outlook 2007Assisted with deployment of network printersMigrated old desktops and laptops to new windows XP machines. Supported Windows 2000 and XP Backed up customers laptops and desktops using local data move toolTraveled from site to site in out of state while maintaining professional image Provided customer supportManaged day to day activities to meet customers service level agreementsTroubleshooted hardware problems as neededEscalated problems as needed

Mcsa/S, Computer

A+ NETWORK+ MCP SECURITY+ MCSA/S MCSE/S

Associate Of Applied Science, Electrical/ Electronics

Associate Of Applied Science, Electrical/Electronics