Stephen Mccabe (Assoc Cipd) Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Being a stand alone role, I had responsibility for all areas of HR, including but not limited to the following.Training - Developed and provided training on topics including recruitment, performance development plan.Performance Management - Streamlined process for returning documentation and provided training to employees on the process and importance of effective PDP process.Promoting Culture - Established an employee feedback forum for head office and field staff.Employee Wellbeing - Introduced health and wellness benefit replacing attendance bonus and increased annual leave from 20 to 23 days. Hosted an event to raise awareness of LGBT+ issues. Also worked closely with VHI to promote our EAP and webinars.G&D - Advised managers on how to conduct investigation meetings. Worked with solicitors in an escalated mediation case which began before I joined.Contracts - Updated contracts to account for recent legislation changes including non-compete clauses and the 6-month limit on probation.Recruitment - Conducted training with line managers to ensure we are asking good questions and that we are looking for the same thing. Reduced job advertising costs by €15,000 by working with free platforms Indeed and LinkedIn. Brought all recruitment in-house, with only one senior position requiring agency support. Screened, scheduled, interviewed, negotiated and closed.

County Dublin, Ireland

Responsible for supporting the HR department and advising management on HR related issues throughout the employee life cycle, from recruitment through to exit interview. Joined a 2 person team which grew to 4. This saw me perform in a variety of roles. Oversaw growth in headcount from 120 to over 200 employees. Roles performed: HR Manager• Dealing with ER issues• Worked with group head of health and safety to draft policy• Advising on legislative changes, and the impact this has on contractsHR Business Partner• Advising management team on company policies and employment law relating to employee relations, recruitment and performance management.• Working with management to draft salary scales.• Guiding management through probation review process, including probation fails.• Liaising with various stakeholders on improving the payroll process. • Conducting disciplinary meetings.• Conducting grievance meetings.• Developing and improving existing policies.HR Generalist• Compiling and submitting payroll information.• All stages of recruitment – from job posting to interviewing to filing paperwork.• Processing Occ Health referralsHR Administrator• Updating, auditing and maintaining employee files.• First point of contact for employees and management queries.

County Dublin, Ireland

• Drafting contracts and offer letters for new hires. • Conducting day one HR induction and ensuring all benefits are applied. • Responding to queries received in the HR mailbox and approving annual leave requests. • Documenting all paperwork received. • Running reports on an ad hoc request basis.• Researching and answering particular queries from the HRBP.

As Reward Administrator, my duties included:• Working with CoreHR and CoreBI to respond to queries and other aspects of the role, including processing VS payments, out of cycle increases etc...• Leading the team in processing severance payments, working closely with BP and payroll teams. • Benchmarking roles against WTW external data, and comparing with internal data.• Reporting, including statutory CSO EHECS reports, and updating our monthly remuneration database. • Confirming salary increases and/or extra monies owed to those returning to work from long-term absence. • Processing out of cycle salary increases, ensuring relevant approvals were granted.• Assisting in various projects, including investigating acting up allowances, recognition policies, and implementing trainee accountant programs (from remuneration perspective).• Responding to queries from stakeholders across the business.

County Dublin, Ireland

As Recruitment Coordinator, my duties involved sourcing and screening candidates, scheduling interviews, sending acceptance letters and assisting the recruitment team in any way I can. • Maintain calendars of the senior recruitment team and hiring managers. • Consulting with hiring managers on availability and pushing back where applicable. • Confirming interview times with candidates, and scheduling.• Drafting offer letters and rejection emails • Placing job adverts on various websites• Sourcing, screening and scheduling candidates. • Ad hoc tasks as required by the team.

Dublin

• Has overall accountability for filling talent demand logged for Advanced Technology and Architecture by using internal resources.• Where roles cannot be filled easily, discusses and agrees other alternative sourcing options with Leadership, i.e. re-skilling, recruiting externally, contractors, cross-border staffing. • Build knowledge of skills across the business to assist in identifying suitable candidates for roles.• Proposes suitable individuals through the candidate management function.• Manages challenging scheduling situations • Produces weekly supply and demand reports for management. • Proactively builds relationships with individuals within resource pool to understand skill set, experience, role preferences and career aspirations.

Dublin

• Member of an employee representative forum, which links upper management with ground level staff, promoting more transparency in operations and decisions, and better communication. • Took part in recruitment open evening.• Coordinated the Sandyford branch of Arvato’s global 'be green day 2015'• Coordinated a green ribbon day to support mental health, an raise funds for the organisation• Complete analysis and investigation of queries related to specific Microsoft Business Programs, Orders and Contracts. • Designated in – house SPOC (Specialist Point of Contact) for queries from our international office in Manila. • Worked with the regional project development managers on implementing strategies to promote improved processing of revenue related amendments.• Monitored and assigned cases and worked with the team to ensure cases are closed within the 24 hour SLA target agreed with the client, while following up on cases.• Responsible for maintaining strict service levels with client activities.• Responsible for validating contractual information and entered orders.• Promoted to auditor after 3 months.

Dublin, Ireland

* Customer experience role* Feedback reports to management* Retention program membership

City West, Dublin

* Rapport building B2B* Strict targets* Up selling water cooler accessories and consumables to current and new customers

Dublin, Ireland

* Telesales role* Online demos to ensure potential customer satisfaction. Real time interaction.* Outbound cold calling to the SME sector of the Irish market Selling a web-based credit check subscription service

Dublin, Ireland

* Inbound customer care role with a large focus on administration. * Processing applications* Filing* Dealing with the queries on the companies front line.

Dublin

* Cold calling SME sector in Ireland to sell Vodafone contracts* Poaching business from competitors

Athlone, Ireland

* Working under pressure of strict targets while promoting a positive company image. * Upselling Payment Protection Insurance to customers of Barclaycard and Citi card.

Master'S Degree, Human Resources Management/Personnel Administration, General, 2.1

Diploma, Human Resources Management

CIPD accredited courses covering employment law, talent resourcing and contemporary developments among others.

Bachelor'S Degree, Psychology

Studied modules includes: Organizational Psychology, Social Psychology, Data Analysis and Conducting Research.

Certificate In Drugs & Alcohol Counselling, Psychology

Diploma, Psychology, First Class Honours

Computers And Software Engineering

1 year completed