Stephen Mckeown Email & Phone Number

San Francisco, California, Us

Lead CIO groups in the management of business resiliency activities associated with critical business processes. Ensure application teams readiness for Technology Resiliency Disaster Recovery Exercises through facilitation of weekly sprints and executive communications.Successful planning and execution of Technology Resiliency Disaster Recovery Exercises to include support of Command and Control providing logistical support resolution and escalation as well as managing communications during the exercise execution.

Primary responsibilities included management of client contracted services consisting of critical infrastructure hardware used in the recovery of mission critical applications. Acted as primary contact for all client subscribed services ensuring availability of critical infrastructure at time of disaster. Additional responsibilities included planning and facilitation of disaster recovery tests including test management and post exercise activities. Overseen the recovery life cycle management of subscribed hardware components utilizing the ITIL model ensuring all applicable components correspond with production.

New York, New York, Us

Primary responsibilities included management of the Enterprise Resource Planning (ERP) Disaster Recovery Portfolio which consists of 22 SAP Core systems and over 30 Ancillary systems. Perform review and approvals of Application Disaster Recovery (DR) Plans and DR Exercise Plans; coordinated all activities associated with the DR planning effort as well as facilitated DR exercises to prove that the applications’ Recovery Time Objective (RTO) and Recovery Point Objective (RPO) can be met.

New York, New York, Us

Primary responsibilities included overall accountability for disaster recovery planning and exercises, and creating and maintaining Information Services business continuity, emergency management, and crisis management plans. Subject Matter Expert for SunGard suite of software products utilized by the Business Continuity Program Office and Business groups.