AeroLeads people directory · profile

Stephen Mcneill Email & Phone Number

Executive Director, Customer Experience Planning and Optimization at Novartis
Location: Raleigh, North Carolina, United States 17 work roles 3 schools
1 work email found @kellogg.com 3 phones found area 269 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email s****@kellogg.com
Direct phone (269) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Executive Director, Customer Experience Planning and Optimization
Location
Raleigh, North Carolina, United States
Company size

Who is Stephen Mcneill? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Stephen Mcneill is listed as Executive Director, Customer Experience Planning and Optimization at Novartis, a with 79781 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at kellogg.com, phone signal with area code 269, and a matched LinkedIn profile for Stephen Mcneill.

Stephen Mcneill previously worked as Executive Director, Customer Experience Planning & Optimization at Novartis and Senior Director, eCommerce at Reynolds American Inc.. Stephen Mcneill holds Master Of Business Administration (Mba), Strategic Leadership from Unc Kenan-Flagler Business School.

Company email context

Email format at Novartis

This section adds company-level context without repeating Stephen Mcneill's masked contact details.

{first}.{last}@kellogg.com
86% confidence

AeroLeads found 1 current-domain work email signal for Stephen Mcneill. Compare company email patterns before reaching out.

Profile bio

About Stephen Mcneill

I offer broad experience across global brands leading media strategy, directing global digital marketing teams, devising global media plans, and leading overall relationship management of existing partnerships with global media agencies. I have a unique media / marketing background across billion-dollar brands, instituting end-to-end marketing process, leading omni-channel integrated marketing and media strategy, and generating multi-fold ROI / e-commerce growth. As an award-winning executive, I have proven record of success. A brief account of which follows:- Created lasting impacts for Reynolds in all e-commerce activities in North America, including 550% increase in profit per order, 113% increase in AOV, and 900% decrease in costs. - Also at Reynolds, led change and advanced data-driven, insight-led, and digital-first culture, resulting in developing new marketing process, generating 9% increase in market-share, and allowing Vuse® to become fastest-growing vapor brand across the country and catapulting to #1 in market share. - At Kellogg, restructured media plans and fortified partnerships that resulted in increasing ROI on media investment by 27% and GSV/$ Spent by 130% on Pringles®. As my professional career continues to evolve, I remain steadfast in my belief that collaboration is the key to business success. Therefore, on a daily basis, I am committed to building positive relationships with interdepartmental teams, senior management, clients, and key stakeholders to realize strategic business goals.Connect with me today to find out how I will make your mission my mission, to help bring ALL of your business objectives into focus!

Listed skills include Product Management, B2C Marketing, Online Marketing, B2B Ecommerce, and 31 others.

Current workplace

Stephen Mcneill's current company

Company context helps verify the profile and gives searchers a useful next step.

Novartis
Novartis
Executive Director, Customer Experience Planning and Optimization
Raleigh, NC, US
Website
Employees
79781
AeroLeads page
17 roles

Stephen Mcneill work experience

A career timeline built from the work history available for this profile.

Executive Director, Customer Experience Planning And Optimization

Raleigh, Nc, Us

Executive Director, Customer Experience Planning & Optimization

Current

Basel, Baselstadt, Ch

Aug 2022 - Present

Senior Director, Ecommerce

Us

Currently, I advance eCommerce sales / profitability growth, oversee P&L, and amplify Average Order Value (AOV), Conversion Rate, Subscriber Count, and Attach Rate. I own 13 direct reports and lead team of 20.My key contributions so far…- 550% profitability in 6 months through strategic increase in AOV and profit per order. - Boost in AOV by 113% by instituting test & learn and continuous optimization and executing A/B and multivariant tests on high traffic and crucial conversion pages. - Applied Any Second Ad Principles that increased effectiveness of paid traffic and decreased 900% spend with minimal impact to channel revenue attribution. - A data-driven approach that boosted conversion, customer lifetime value, ROI, and profitability.

Jul 2021 - Sep 2022

Senior Director, Integrated Omni-Channel Marketing & Consumer Experience

Us

Previously, I directed team of 30+ staff and drove successful execution of fully integrated consumer marketing plan and data-driven, consumer first integrated marketing campaigns. My key contributions included:- New global marketing process, breaking down silos, delivering integrated, insight-driven omni-channel marketing initiatives, and driving drives deep collaboration with key internal / external stakeholders. - Vuse® became fastest-growing and #1 vapor brand across the country with 9% increase in market-share through new marketing process that I created and implemented. - Maximum brand reach through innovative partnership strategy, resulting in 950% increase in campaign impressions vs previous activations.

Apr 2020 - Jun 2021

Director, Experience Planning - Integrated Omni-Channel Consumer Marketing And Media Strategy

Kellogg Company

I was in charge of Consumer Integrated Marketing for three largest snack brands. I led capabilities and effectiveness of $100MM+ US integrated media investment and conducted integrated marketing for media effectiveness. I also steered execution of media strategy, media optimization, and integrated marketing strategy. My key contributions included:- A process overhaul resulting in boosting ROI on media investment by 27% and GSV/$ Spent by 130%. - First ever eCommerce enabled Super Bowl ad with Pringles “Sad Device” on digital stream of game. - Integrated media plans that accounted for largest YoY revenue growth for Pringles and largest percent share increase on Rice Krispies Treats in 10 years. - Adaption of programmatic media buying best practices across Australia, France, New Zealand, and UK, resulting in increasing $2M additional media value and decreasing CPM (costs per thousand impressions) by 250%. - Optimizations in global capabilities and media effectiveness, resulting in 200-1000% increase in ROI across every country.

Sep 2018 - Apr 2020

Associate Director, Experience Planning - Integrated Omni-Channel Marketing And Media Strategy

Kellogg Company

Manage creative and cross-channel integrated marketing strategy to drive ROI and shape the overall consumer experience for our brands, resulting in behavior change that drive more sales.Lead Experience Marketing Strategy for Kellogg's three largest snack brands: Cheez-It, Pringles, and Rice Krispies Treats.

Feb 2018 - Dec 2018

Senior Manager, Consumer Content & Media Strategy - Experience Planning

Kellogg Company

Consumer-first content and media strategy. Analyze barriers to growth, define audiences at scale, engage consumers, measure success, optimize, & repeat. Responsible for media effectiveness of $35 Million annual media budget for Pringles® and Rice Krispies Treats® brands

Jun 2016 - Jan 2018

Senior Manager Global Digital Marketing Strategy

Kellogg Company

• Integrating marketing communications for the company's largest brands which constitute annual revenue in excess of $10 billion• Enhance Kellogg's global digital marketing capabilities by providing strategic guidance to global and regional marketing leaders• Improve the efficiency and effectiveness of the company's global digital marketing investments

Sep 2014 - Jun 2016

Ecommerce & Retail Product Marketing Manager

Morrisville, Nc, Us

At Lenovo Group, I directed 18 cross-functional team members across different countries to achieve organization’s objectives and key performance indicators. I was in chage of eCommerce & Retail strategy from conception to completion for $30M per year Software, Services, Accessory, and Network Attached Storage (NAS) businesses across North America. My key contributions included:- YoY growth of revenue by 10%, attach rate by 15%, and percentage of PC Revenue by 25% through implementation of eCommerce best practices. - 7% increased conversion and 53% increased search engine optimization (SEO) value by proposing and selling comprehensive product video campaign. - Introduction of up-sell and cross-sell merchandising strategy that accounted for 20% increase in customer conversion and 28% increase in average order revenue for ThinkPad® laptops. - Five most successful promotions in Lenovo.com history, increasing revenue by 65% for each promotional period.

Jul 2013 - Sep 2014

Product Manager, Ecommerce, North America

Morrisville, Nc, Us

• Research and develop new functionality to increase conversion and traffic on eCommerce platform• Drive portfolio, promotional, and pricing strategy for lenovo.com• Manage partner relationships• Ensure all customer satisfaction metrics are met or exceeded

Nov 2011 - Jun 2013

Ecommerce Team Lead, Commercial Merchandising Manager

Morrisville, Nc, Us

• Lead the web merchandising team on a daily basis to help achieve the sales objectives of the North American eCommerce organization• Provide guidance and prioritization of all merchandising related tasks• Drive a monthly global interlock with GEO counterparts to share learning from current promotions/merchandising best practices• Manage ThinkPad and ThinkCentre brand merchandising• Optimize cross-sell and up-sell tactics and shopping flow• Increase conversion, AUR and AOR for all merchandising tactics• Manage relationship with third-party partners• Manage external sweepstakes and promotions

Apr 2011 - Oct 2011

Ecommerce Commercial Merchandising Manager

Morrisville, Nc, Us

Manage ThinkPad and ThinkCentre brand merchandising, optimize cross-sell and up-sell tactics, optimize shopping flow. Increase conversion, AUR and AOR for all merchandising tactics, manage relationship with third-party partners, manage external sweepstakes and promotions.Manage ThinkPad promotions project manager.• Recommended and implemented up-sell / cross-sell merchandising strategy which has increased conversion by 20%, generating 28% increase in average order revenue on ThinkPad laptops.• Proposed and sold a comprehensive product video campaign which is expected to increase conversion by 30%, decreased returns by 15% and increased SEO value by 53%.• Increased revenue associated with internal search by 66% with targeted merchandising. • Provided strategy for and project management of the five most successful promotions in Lenovo.com history, increasing revenue from same time last year by an average of over 65%.• Created a comprehensive marketing strategy to increase customer interaction with the review portion of the website, resulting in a 650% increase in customer reviews.

Apr 2010 - Apr 2011

Ecommerce Web Merchandising Manager

Morrisville, Nc, Us

Jun 2008 - Apr 2010

Account Supervisor

Winnipeg, Mb, Ca

At iC Group, I was responsible for the day-to-day client relationship and actively participated in the strategic development and execution of integrated interactive promotions for the companies key clients. In addition, I was tasked with ensuring budgets were managed to client and agency expectations, and managing the internal process to provide quality work to the clients.Managed key corporate clients, Del Monte Foods®, American Express®, and Kimberly-Clark®; drove 20% improvement in-store usage for American Express. Redesigned Kimberly-Clark’s “Huggies® Baby Network” e-newsletter reaching 2M households through 10-month, 40-touchpoint campaign, resulting in brand affinity, product sales, and lifetime value.

Dec 2005 - May 2008

Senior Account Executive

Managed entire multi-million dollar point-of-purchase/merchandising production process, from concept to finished production, supporting monthly national promotions at 8,000+ Burger King restaurants nationwide.Managed and executed on-site nationwide tour sponsorship for the band Green Day• Increased same store sales by 12% year-over-year for Burger King with the development of a $1.5 million Star Wars in-restaurant “Choose Your Destiny” promotion and sweepstakes.• Suggested first-of-its-kind rooftop inflatable promotions for Burger King, increasing restaurant sales by 16% with a Shrek promotion, 12% with SpongeBob Square Pants and 12% with Darth Vader.• Developed and executed onsite promotions during the Xbox sponsorship of the Green Day concert tour, driving 72% of promotion participants to register online at xbox.com.• Achieved 1.5 million website registrations for Burger King with a text to win marketing campaign.• Directed a multi-million-dollar point-of-purchase and merchandising process from concept to finished production, supporting monthly promotions at more than 8,000 Burger King locations nationwide.

Jul 2003 - Dec 2005

Account Executive

New York, New York, Us

Managed development and production of point-of-sale promotional merchandising for Sprint PCS retail stores, and Burger King restaurants.• Led strategy development and implementation for Burger King’s first 2-month promotion featuring “The Simpsons,” achieving a 16% year-over-year increase in store visits.• Designed 25 in-store POP elements to successfully launch Sprint’s “3G Technology” in more than 2,500 retail stores nationwide.• Established the “Sprint Store at RadioShack” concept and launched it at 7,000 stores.• Received successive promotions of increasing authority, including Associate Project Manager and Assistant Account Executive.

Nov 1999 - Jun 2003
Team & coworkers

Colleagues at Novartis

Other employees you can reach at novartis.com. View company contacts for 79781 employees →

3 education records

Stephen Mcneill education

Master Of Business Administration (Mba), Strategic Leadership

Unc Kenan-Flagler Business School

Bachelor Of Arts & Letters, Psychology

University Of Notre Dame

Bachelors Of Arts And Letters, Behavioral Psychology

University Of Notre Dame
FAQ

Frequently asked questions about Stephen Mcneill

Quick answers generated from the profile data available on this page.

What company does Stephen Mcneill work for?

Stephen Mcneill works for Novartis.

What is Stephen Mcneill's role at Novartis?

Stephen Mcneill is listed as Executive Director, Customer Experience Planning and Optimization at Novartis.

What is Stephen Mcneill's email address?

AeroLeads has found 1 work email signal at @kellogg.com for Stephen Mcneill at Novartis.

What is Stephen Mcneill's phone number?

AeroLeads has found 3 phone signal(s) with area code 269 for Stephen Mcneill at Novartis.

Where is Stephen Mcneill based?

Stephen Mcneill is based in Raleigh, North Carolina, United States while working with Novartis.

What companies has Stephen Mcneill worked for?

Stephen Mcneill has worked for Novartis, Reynolds American Inc., Kellogg Company, Lenovo, and University Of North Carolina At Chapel Hill Kenan-Flagler Business School.

Who are Stephen Mcneill's colleagues at Novartis?

Stephen Mcneill's colleagues at Novartis include Neeharika Kalidindi, Peak T., Madhab Kormokar, Federico Siabatto Guijo, and Jean Wicky.

How can I contact Stephen Mcneill?

You can use AeroLeads to view verified contact signals for Stephen Mcneill at Novartis, including work email, phone, and LinkedIn data when available.

What schools did Stephen Mcneill attend?

Stephen Mcneill holds Master Of Business Administration (Mba), Strategic Leadership from Unc Kenan-Flagler Business School.

What skills is Stephen Mcneill known for?

Stephen Mcneill is listed with skills including Product Management, B2C Marketing, Online Marketing, B2B Ecommerce, Advertising, Brand Development, Online Branding, and Online Merchandising.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.