Stephen Mellish Email & Phone Number

Ramsbottom, GB

Manchester Area, United Kingdom

Manchester, England, United Kingdom

Building the Experience practice for our Manchester market. Slalom are playing an active role in the Customer Experience / Experience Design community in and around the north-west, as part of that I'm creating meaningful, innovative work that drives tangible business outcomes for our clients and benefits the Greater Manchester community.Highlights included.

A mobile sales and delivery SME responsible for leading on mobile engagements in the UK across multiple sectors including E&U, Travel & Transport, Public Sector, Financial Services. Additionally the UK mobile lead for the iBM & Vodafone Partnership, helping build mobile propositions which we can take to market together. My role includes leading solutioning.

London, United Kingdom

Working in IBM's Mobile Practice helping our Account Teams across Europe inform and educate our clients on IBM's Mobile portfolio with focus on the Apple+IBM Partnership and IBM's Mobile Garage offering. Typical work includes facilitating client workshops, scoping mobile projects, providing pricing and solution support for Mobile Garage opportunities. I.

Supporting the largest European customer platform migration in the E&U sector @ E.On NextResponsible for reviewing the development backlog, making recommendations on agile delivery practices, reporting and tooling for the nPower (SAP) to E.On Next (Kraken) migration. Wrote and introduced guides on best practice agile practices and managing relevant.

Sales leader for regional teams of Subject Matter Experts aimed at Business Development and Sales Acceleration across our Mobile Practise within IBM iXManaging a pipeline in excess of $60M with a successful win rate

Camden

Experience working across multiple market sectors - finance, oil & gas, retail, fashion, automotive, but with my main focus for the past 2 years being in the financial / banking sector.Responsible for managing the on-going relationships with our clients, from ensuring contracts and commercials are in-place, to making sure our teams deliver on every.

Think Big, Work Smart, Create something Radical!We’re different. We design and build innovative digital products and experiences (from online banking and business information portals to Magento e-commerce platforms) in smart ways to deliver real commercial value – fast.Every agency will tell you they’ll generate value. But it’s how we do it that’s.

An internal and external champion for smartphone applications, informing, educating and evangelising smartphone application functionality and benefits.Responsible for supporting product, sales and technology teams in the understanding, analysis and definition of smartphone client requirements, and creation of product solutions / proposals. Also working.

Delivering high quality Service Management to 2ergo's top tier accounts, managing the relationship between the customer and operations, ensuring that we deliver as plannedCustomer base includes O2, Ladbroke's

Responsible for generating new business and growing revenue from existing accounts.Mobica are an international consultancy, with a 100% focus on mobile development. Based in the UK and Poland they develop software on all platforms for leading players in the mobile ecosystem.Working to create innovative mobile applications across all major operating.

Smartphone Software Developers (Symbian, Windows Mobile, iPhone) working with Handset Manufacturers & ISV's providing Consultancy, Training and Software Development. Responsible for Account Managing a number of key accounts, (UIQ, Shazam, Truphone), and developing new business.Achieved £700k growth from existing accounts, and £150k from new business in 6.

Mobile Media Consulting Company, actively involved in delivering Mobile TV contracts and Secure m-Commerce development and sales to both Mobile Operators and Enterprise businesses. Allowing ease of access to business applications / services via mobile handsets, generating increased revenues for all parties.Consulted with the following Companies - Qtelmedia.

Qtelmedia is a Content Network Company delivering Live TV via Mobile Operators to consumers. Reporting to the CEO, I was primarily responsible for delivering 2 contracts in Malaysia for two large MNO's. This involved working with suppliers for delivery and installation of the Content Network (Fujitsu, Cisco, RealNetworks, NTT), project managing the rollout.

• Reporting to the Director of Customer Services, providing dedicated service managers to many of the UK FTSE 100. This Service Management team is a chargeable Professional Service supporting C&W Sales Channels. It.
• Responsible for an increase in chargeable revenue for supported accounts - £1.4M to £2.6M over 3 years
• Took a team target for ‘one off’ Professional Services order from existing account base – in two years generated £600K of additional revenue
• Improved utilisation of team members by reducing duplication and ensuring multi-skilling
• Worked as Thought Leader on specific elements of the C&W Customer Services Next Generation / New World Plan
• Developed and maintained team headcount and cost plans, providing accurate information in support of the overall Professional Services budget

Managed the interface between C&W and their data & IP Customers for the contracted delivery of bespoke managed data services. This interface provided service level reporting on a regular basis, advised on enhancements to both the infrastructure and service(s) supplied and the management of any escalation activities related to service outages or service.

Set-up Software.Net Ltd. with my business partner focusing on two areas in the IT industry, e-business solutions for SME's and computer based training software. Worked with e-business solution packages such as IBM HPC enabling SME's to implement e-business practices into their business. Also worked with Hyperchannel to set up an e-commerce site for.

• Responsible for running the UK branch of an Irish Dust Filtration company. We sold products into the process industry mainly focusing on dust filtration & flour milling spares. Responsible for organizing and.
• ’97 sales achievements 90% higher than in same period ’96
• Achieved 160% of target in ‘98 through a structured marketing campaign and strategic follow up
• Increased customer base by 70% over 3 year period