Stephen Mello Email and Phone Number
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I've spent my career in the interconnected MARTEC, Advertising, eCommerce and Content Management space and I love to unlock business challenges, going deep into products, the competition and, most importantly, the customer mindset to drive stronger results. The majority of my career has been centered in the technology space, driving the vision, strategy, product management and go-to-market activities for innovative products at a range of different sized companies each at a different stage of maturation: Localytics, a late-stage start-up with 75 people, Upland Software, an 1,100 person early stage public company, and 100+ year old, industry giant IBM with its 440K people and $100B+ market cap.At each stop I’ve used customer insight, design driven development, AI/ML based intelligence, and a focus on performance to deliver products that lead to meaningful customer satisfaction and leading positions in analyst evaluations. I’ve lead teams that have completely overhauled UI/UX’s to provide highly pleasing experiences for business users, rolled out intelligence capabilities like predictive analytics, send time optimization and channel optimization, and have leveraged composable services to provide highly performant, highly efficient solutions.From a team perspective, I build high performance, highly diverse teams that have been a mix of on-shore and off-shore company employees and contractors from around the globe.I addition to driving market leading products across a range of companies, I ran Strategy and M&A for what was IBM’s Watson Customer Engagement unit, specifically focusing on envisioning and building out our Marketing Cloud through the acquisition and integration of several key strategic companies - Unica, Coremetrics, Tealeaf, Xtify and Silverpop. These acquisitions and the formation of Watson Customer Engagement unit was a conscious, strategic effort to move IBM into the business application space as the core Middleware space was becoming commoditized. I also helped to drive the M&A activity that led to Localytics acquisition from Upland Software in February 2020.I had the good fortune to start my career at some of the most well regarded and successful advertising agencies in New York where I led accounts for market leaders like Tide, Comet, Mercedes Benz and Sony Electronics. I also led the U.S. Virgin Islands tourism account - now that was fun!
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Vp, Strategic InitiativesRectangle Health Aug 2023 - PresentValhalla, Ny, Us -
Vp, Product & Strategy At SproutloudSproutloud Media Networks Apr 2022 - Jul 2023Sunrise, Fl, UsSproutLoud is a leading SaaS-based Through-Channel Marketing Automation platform that provides software, service and solutions designed to increase Brand sales through Partners in local markets.• Created a value proposition for the company that provides an agreed upon, consistent and differentiating value to customers and prospects• Established a vision and strategy for SproutLoud that would lead to expanded appeal among customers, prospects, and investors by broadening the company’s total addressable market and modernizing our solution• Simplified and clarified the product roadmap ensuring an effective balance between longer-term strategic projects, shorter-term tactical projects and support/maintenance• Improved development efficiency by ensuring that PRD’s and design boards were completed for all projects and that a multi-sprint backlog was maintained and groomed at all times• Pivoted the company to be more externally oriented through the creation of an on-going product panel and an executive level customer advisory board• Drove the creation of first ever business cases for key projects, ensuring investment was justified via ARR expectations• Fostered alignment between Product/Development teams and GTM teams by leading the incorporation of GTM teams into quarterly planning and review process• Established a metrics based approach to measuring Product Management success as part of a broader company-wide initiative -
ConsultantRevenuebase Nov 2021 - Apr 2022Boston, Ma, Us• Created a value prop for initial stage start-up that delivered clear differentiation versus key competitors like ZoomInfo and Apollo.io• Authored initial epics and stories for version 1.0 of new solution• Developed first formal investor pitch and sales decks• Established a system for collecting NPS feedback from initial customer set -
Vp, Strategy, Product & Engineering Upland Customer Experience Management (Cxm)Localytics / Upland Software (Acquired Localytics) Feb 2020 - Nov 2021• Established a cohesive vision and strategy for Upland’s burgeoning CXM division, a collection of 10 disparate solutions all of which came into Upland via acquisition• Led the design and build of a modern, innovative, user friendly and intuitive Mobile Messaging product that will allow for the sunsetting of three heritage and disparate Mobile Messaging platforms while also propelling the product forward vs. competition• Redirected all product roadmaps to a primarily strategic focus from what had been a disconnected set of one-off projects• Managed a 130+ person global team consisting of Upland employees and contractors who were primarily located in the U.S., UK, and Egypt• Restructured the team and significantly upgraded the talent and diversity through several moves resulting in greater build velocity and higher quality software products
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Vp Strategy, Product Management, Engineering & Product MarketingLocalytics Aug 2018 - Feb 2020Austin, Tx, Us•Played a leading role in establishing the strategic positioning and operational efficiency that was instrumental to facilitating a successful exit (Sale) of Localytics - https://investor.uplandsoftware.com/news/news-details/2020/Upland-Software-Acquires-Localytics-Raises-Guidance/default.aspx•Established a vision, product strategy and value prop for the company focused on Intelligent Personalization, leveraging Localytics deep customer data stores and understanding•Ensured Vision / Strategy was operationalized through the Product Roadmap•Drove a 10% reduction in COGS in 2019 leading to improved Gross Profit Margin with no negative impact on solution performance•Shed underperforming SKUs helping to improve margins and solution stability•Rebuilt all portions of the team adding improved skill and energy overall, specifically:o Orienting Product Management and Engineering on agile approach utilizing management tools like JIRA and Product Plan to improve planning, execution and quality of outputo Restructuring the Design team to ensure a focus on external input to product development and UX, leading to improved customer satisfactiono Adding Data Science capability to the team in order to help drive Intelligence strategy•Led an effort to rebuild company website, especially Localytics solution section, and in doing so moving from capability focus to customer benefit focus -
Vice President, Strategy & Offering Management, Watson Commerce (Ecomm/Order Mgmt/Content Mgmt.)Ibm Sep 2015 - Jul 2018Armonk, New York, Ny, Us•Redesigned Watson Commerce product strategy, focusing on omni-channel “Insights to Action”, elevating the value of commoditizing capabilities•Rebuilt Watson Commerce portfolio (Content Management and eCommerce), transitioning from OnPrem to SaaS, leading to year 1 revenue run rate of $20M•Negotiated a variety of partnerships, e.g. JDA, Shutterstock, HCL, accelerating strategic innovation and revenue•Headed an effort to deliver a first-of-a-kind cross IBM offering that provides eCommerce capabilities in the cloud, yielding $10M+ in SaaS signings in its first 6 months•Trimmed 10 unprofitable, non-strategic offerings utilizing “end-of-market”, divestiture and transition partners, driving focus across functions and improved financials•Partnered with Development to deliver higher quality offerings with 15% greater velocity, regularly establishing leadership presence in key analyst evaluations•Built a highly effective distributed team, mixing senior and junior talent to maximize results and team morale•Highly rated main tent presenter for both internal and external events http://www.youtube.com/watch?time_continue=11&v=s79f7zFBrh8 -
Vice President Strategy, Corporate And Business DevelopmentIbm Nov 2012 - Aug 2015Armonk, New York, Ny, Us- Jointly led the creation and vision for the company's move into the business application space focused on Marketing and eCommerce professionals- Drove "Smarter Commerce" strategy that differentiated based on connected value of eCommerce, Marketing and Supply Chain- Guided an M&A team that delivered 6 acquisitions in two years (including Silverpop and Xtify), totaling $1B in EV and revenue that exceeded business case by 7%- Divested three non-strategic businesses, selling to "Strategics" and Private Equity firms- Directed Due Diligence for all acquisitions and divestitures- Performed strategic and financial analysis of 50 companies annually to determine the potential "fit" and purchase price of each based on discounted cash flow (IRR), operating income and ROI/ROE -
Director, Ww Integration Executive (Unica/Coremetrics/Tealeaf)Ibm Aug 2010 - Oct 2012Armonk, New York, Ny, Us•Led the integration of IBM’s first entries into the MARTEC area – Unica / Coremetrics•Successfully worked with acquired CEOs and executive teams of companies with $50M - $120M in Revenue as they integrated into IBM•Expanded acquisitions globally, leading to 25%-50% annual Revenue increases•Retained 90% of executive teams and 85% of full teams during first two years in IBM -
Director Of Ww Product Mrktg, Websphere Software & Ibm Business ApplicationsIbm Jan 2005 - Jul 2010Armonk, New York, Ny, Us•Created a messaging framework that brought business value to middleware software by positioning it as enabler of flexibility and innovation •Co-led sales training initiative for 1,000 sellers, utilizing Sales Presentations, Product Demos, and Brochures to shift sales focus from feature/function to solutions•Established WebSphere Board of Advisors, consisting of 25 CIOs / CMOs from top clients, •Drove $6M in quarterly revenue with the Financial Services sector through a marketing program based on behavioral market segmentation and lead progression tactics aimed at low performing sales channels•Restructured 130-person Marketing team; improving team satisfaction and reducing cost 10% -
Dir. Of Product Mgmt And Product Marketing, Websphere CommerceIbm Jan 2004 - Dec 2004Armonk, New York, Ny, Us -
Chief Of Staff To Ibm CmoIbm Jun 2002 - Dec 2003Armonk, New York, Ny, Us -
Manager, North American Advertising & Direct Marketing, Ibm Personal Computing DivisionIbm Jun 1998 - May 2002Armonk, New York, Ny, Us -
Account Supervisor / Management SupervisorLowe And Partners Worldwide Jun 1995 - Jun 1998London, Gb -
Account SupervisorPartners & Shevack Advertising Nov 1993 - Jun 1995
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Account ManagementSaatchi & Saatchi Advertising 1988 - 1993London, Greater London, Gb -
Account ManagementSaatchi & Saatchi Advertising 1988 - 1993London, Greater London, Gb
Stephen Mello Skills
Stephen Mello Education Details
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Wake Forest UniversityBusiness/Marketing
Frequently Asked Questions about Stephen Mello
What company does Stephen Mello work for?
Stephen Mello works for Rectangle Health
What is Stephen Mello's role at the current company?
Stephen Mello's current role is VP, Strategic Initiatives, Rectangle Health.
What is Stephen Mello's email address?
Stephen Mello's email address is sm****@****ibm.com
What is Stephen Mello's direct phone number?
Stephen Mello's direct phone number is +191476*****
What schools did Stephen Mello attend?
Stephen Mello attended Wake Forest University.
What skills is Stephen Mello known for?
Stephen Mello has skills like Strategy, Integrated Marketing, Integration, Enterprise Software, Management, Mergers And Acquisitions, Saas, Account Management, Marketing Strategy, Go To Market Strategy, Product Management, E Commerce.
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