Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 Email and Phone Number
Lean Six Sigma Green Belt (LSSGB), Project Management Professional (PMP), Certified Process Mapping Practitioner (CPMP), and author of several books. I have more than 25 years of project mgmt and process consulting experience. Currently, I spend the bulk of my time teaching PMP certification courses, Lean Six Sigma, and Agile Scrum methodology. ACCOMPLISHMENTS• Mapped end-to-end Talent Acquisition processes for a major energy corporation, resulting in 42% fewer handoffs, significantly reduced hiring cycle times, and seamless integration across recruiting and HRIS systems.• Defined and mapped HR and Onboarding & Provisioning processes for a major electric utility company, bringing together more than 30 different business units together into an integrated system that resulted in a 3-week improvement in start dates. • Defined and mapped all of the recruiting processes for a major loan origination organization to optimize HR processes & HRIS systems, leading the company to a higher level of process maturity, user-friendly hiring processes, and improved quality of hire. • Spearheaded a share drive reorganization initiative for a team of more than 300 IT developers, resulting in more efficient management of project deliverables, and an estimated cost savings of $10 million and a 60% reduction in long-term storage. Contact me at mercersk@live.com, or call me at 626-774-6565 to discuss Process Improvement, Technical Writing, and/or Project Management services.
Learners Ink Llc
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Certification InstructorLearners Ink LlcFirebaugh, Ca, Us
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Certification InstructorLearners Ink Llc Jan 2020 - PresentNewark, California, UsProviding professional training for students, enabling them to apply Best Practices and expert knowledge to project management. -
Contract InstructorLearners Ink Llc May 2022 - PresentNewark, California, UsOffering a variety of training, including Project Mgmt Professional, Lean Six Sigma, Certified Process Mapping Practitioner (CPMP), Agile/Scrum, and others.
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Certification InstructorUpskills Certifications Jan 2018 - PresentWilminton, De, Us -
Contract InstructorUpskills Certifications May 2022 - PresentWilminton, De, UsOffering certification training for Project Management Professional (PMP), Lean Six Sigma (LSS), Agile/Scrum, CAPM, and others.
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Independent Business OwnerStephen Mercer Consulting Apr 2016 - PresentExperienced professional, with more than 20 years conducting business process management (LSSBB), project management (PMP), technical writing, and instructional design.
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ConsultantTalent Function Jul 2019 - Nov 2020Working as a Consultant, helping clients to build out and integrate their Talent Acquisition programs.
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Hr Business AnalystLoandepot May 2016 - Sep 2016Irvine, California, UsI defined and mapped the as-is processes for the HR division at loanDepot, assisting a fast-paced and growing loan company headquartered in Southern California. -
Hr ConsultantWilliams Jun 2014 - Apr 2016Tulsa, Oklahoma, Us"Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen." -Winston ChurchillI am the Senior Process and Economic Incentives Consultant in the Human Resources division at Williams, an energy infrastructure company focused on connecting North America’s significant hydrocarbon resource plays to growing markets for natural gas, natural gas liquids (NGLs) and olefins. Williams is one of the largest providers of energy infrastructure in North America.Current specialties include:• Business Process Mapping & Re-engineering• Process Improvement & Integration • Lean Six Sigma Consulting • Metrics & Performance Assessment• Economic Incentive analysis & reporting• Project & Program Management• Business Process Training• Operational & Service Excellence -
Senior Hr, Process, & Economic Incentives ConsultantWilliams Oct 2013 - Apr 2016Tulsa, Oklahoma, UsAdvanced from contractor to full-time employee. Defined and mapped end-to-end processes for the Talent Acquisition division at Williams, providing a smooth systems integration and bringing the organization to the next level of process maturity. Conducted training for all Recruiters and Coordinators, empowering them with critical knowledge that they can use immediately for improved performance. Served as Economic Incentive Analyst, identifying financial incentives for capital investment in geographic enterprise zones.• Mapped end-to-end Talent Acquisition processes, resulting in 42% fewer handoffs• Integrated processes with HR systems, enabling seamless operations • Trained users on new business processes to empower them with enhanced skills• Managed Economic Incentives for capital projects to access valuable subsidies in enterprise zones
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Process Improvement ConsultantOaktree Software Oct 2013 - Jun 2014Tulsa, Oklahoma, UsI am a Business Process Consultant and Lean Six Sigma practitioner with extensive experience in the, IT, energy, mortgage banking, and utility industries. I have designed and implemented processes for numerous organizations for energy and utility companies. I have strong a background in technical writing & business documentation, instructional design, project management, and graphic design. I am currently on lease to Williams, an energy infrastructure company focused on connecting North America’s significant hydrocarbon resource plays to growing markets for natural gas, natural gas liquids (NGLs) and olefins. Williams is one of the largest providers of energy infrastructure in North America. -
Organization And Process ConsultantSouthern California Edison 2009 - May 2013Rosemead, Ca, UsI conducted comprehensive Process Improvement & Reengineering tasks for numerous Organization Units at Edison, and I aligned Process Improvement efforts with Edison’s General Rate Case & Operational Excellence initiatives. -
Independent Process ConsultantSouthern California Edison Nov 2007 - Oct 2009Rosemead, Ca, UsAs an independent contractor working at Edison, I developed as-is and to-be processes for Talent Management (now Talent Acquisition), Corporate Medical Services, Edison Carrier Solutions (ECS), Electric & Magnetic Fields (EMF), Meter Services Organization (MSO), and Learning & Leadership Development. Earlier Edison projects include a Software Process Improvement initiative for Edison’s IT Dept. (1999) and re-writing Edison’s High-level Corporate Policies (2000).
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Manager, PmoCountrywide Financial Services 2004 - 2007Promoted from contractor to Manager in the Program Management Office for the IT division. Assisted in tracking and overseeing approximately 20 - 25 projects at any one time, from inception through delivery and post-implementation support. Our organization employed 300 developers and consultants with an annual budget of $150 million.
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Cosmological Artist & Instructional DesignerJet Propulsion Laboratory 1989 - 1997Pasadena, Ca, UsI created photorealistic cosmological images and exhibit murals both electronically and on canvas for several organizations in the Space Science industry. Some of these paintings are on permanent display in science museums and on display in traveling science exhibits. I also assisted in the development of the Saturn Educator Guide, a course curriculum designed as a public education piece for the Cassini Mission to Saturn. -
Certified Financial PlannerPremier Planning Associates, Inc. Jul 1984 - Jun 1995Comprehensive financial planning & investment portfolio management.
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 Skills
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 Education Details
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Uc IrvineBusiness Processes -
VmeduProcess Consulting
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College For Financial PlanningFinancial Planning And Services
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Information Systems Auditing And Control Association (Isaca)Information Technology Project Management
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Society For Certified Senior AdvisorsSenior Care
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Uc IrvineProcess Consulting
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University Of Colorado BoulderPsychology
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University Of Colorado BoulderArt History
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University Of Colorado BoulderBachelor Of Arts - Ba
Frequently Asked Questions about Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4
What company does Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 work for?
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 works for Learners Ink Llc
What is Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4's role at the current company?
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4's current role is Certification Instructor.
What schools did Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 attend?
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 attended Uc Irvine, Vmedu, College For Financial Planning, Information Systems Auditing And Control Association (Isaca), Society For Certified Senior Advisors, Uc Irvine, University Of Colorado Boulder, University Of Colorado Boulder, University Of Colorado Boulder.
What skills is Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 known for?
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4 has skills like Leadership, Six Sigma, It Strategy, Team Building, Consulting, Business Process Design, Business Transformation, Sap, Sdlc, Peoplesoft, Pmo, Human Resources.
Who are Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4's colleagues?
Stephen Mercer, Pmp, Lssgb, Cpmp, Itil 4's colleagues are Jessica Smith, Sharath Shetty, Swapna Eslavath, David Smith, Lisa Scott, Suma N, Sarah Williams.
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