We incorporate inbound strategies to attract, engage, and delight customers. Inbound 281 is also the host agency for the Detroit HubSpot Users Group (HUG). In that capacity our agency hosts quarterly meetings that bring together HubSpot users and the inbound marketing enthusiasts. Lean more at http://detroit.hubspotusergroups.com

Reported to the Manager of a $3.6B logistics firm headquartered in Ohio with 57 locations throughout the United States. Responsible for building a book of business and establishing relationships with carriers.- Generated $400,000 in annual revenue by identifying and qualifying prospective customers through detailed company research and regular communication.- Assessed customers’ shipping needs by going through needs analysis and develop tailored solutions. - Negotiated pricing with customers to earn current and future business.- Established relationships with carriers to ensure consistent capacity, rates, and service.- Trained and developed seven sales associates by teaching them how to build and maintain their own account. - Managed customer base of 25 accounts by tracking shipments, coordinating pickup and delivery schedule, and resolving issues promptly.

Reported to the Manager of a $2.6B organization that consists of over $41.3B in supplemental health and life insurance policies for labor unions, credit unions, and associations. Generated new business and maintained weekly communication with existing policy holders. - Communicated regularly with 50 union and 25 association members who were currently employed or retired regarding current policies, add-ons, and customized life and term insurance packages.- Utilized member call list and maintained records for future scheduled contact.- Educated members on policies related to life and term insurance and developed customized plans per member specific needs and risk levels.- Enrolled 80 union members associated with a variety of industries in permanent and portable benefits above and beyond temporary plans.- Problem-solved with members on concerns and questions about current plans and created customized solutions.