Stephen Miles Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Account Executive focussed on Senior Living, Healthcare and Hotels.2023 sale cases increases of 22%.Was Top Account Executive in Western Canada in 2023. Runner up for sales growth in Canada 2023Leading region in growth in 6 consecutive quarters.Top sales prospects for Healthcare software in Canada 2023

Calgary, Canada Area

Oversee dietary operations in two separate long term care and assisted living facilities in Calgary. Over 350 combined beds and 50 plus staff members. Both homes in Top Three for Alberta Food Cost scores Ability to lower food costs to below budgeted amount. Developed menus and recipes. Created new texture modified menus and dishes for residents. Assisted new homes in setting up menus, training and ordering practices. Increased resident satisfaction by over 15% to 87.3 in… Show more Oversee dietary operations in two separate long term care and assisted living facilities in Calgary. Over 350 combined beds and 50 plus staff members. Both homes in Top Three for Alberta Food Cost scores Ability to lower food costs to below budgeted amount. Developed menus and recipes. Created new texture modified menus and dishes for residents. Assisted new homes in setting up menus, training and ordering practices. Increased resident satisfaction by over 15% to 87.3 in firs Show less

Calgary, Canada Area

Responsible for outlets and banquets. Key member of transition team which lead the change from Radisson Calgary Airport to Clarion Hotel and Conference Centre. 6 weeks later, assisted with the transition from SilverBirch Hotels to First Canadian Management ownership group.Developed new menus for outlets and room service. Hired and trained new managers and chefsDeveloped new training program.Rebranded hotel restaurant with new menu.Key member of hotel transition team during… Show more Responsible for outlets and banquets. Key member of transition team which lead the change from Radisson Calgary Airport to Clarion Hotel and Conference Centre. 6 weeks later, assisted with the transition from SilverBirch Hotels to First Canadian Management ownership group.Developed new menus for outlets and room service. Hired and trained new managers and chefsDeveloped new training program.Rebranded hotel restaurant with new menu.Key member of hotel transition team during re-branding and hotel sale.ensured sales met or exceeded last year, despite shortfal in rooms revenue.Ranked in top 5 of Choice Hotel's Food and Beverage in Western Canada.Completed annual budgets, monthly forecasts and daily sales and expenses tracking.Considered an expert in MICROS POS. Show less

Calgary, Canada Area

Overseeing 8 full service restaurants at the Calgary International Airport. Restaurants include; Kelsey's, Milestones, Montana's, Cheer's, Calgary Connections and Molson Pub. Over 11 million dollars in annual revenue and over 150 staff members directly reporting. Member of BaRS team assisting new store openings, training, coaching, and auditing airports across the West Region. Airports include Edmonton,Vancouver, Saskatoon, San Jose and Calgary.

Calgary, Canada Area

Managing all aspects of hotel Food and Beverage opertaions. Inlcuding cafe, fine dining room, lounge, sports bar, comedy club, room service, banquets and catering department.

Operating Partner at Kelsey's Restaurants. Oversaw all operations of Casual dining restuarant.

Certified Food And Beverage Executive, Food And Beverage

Correspondance, Hospitality Administration/Management

Activities and Societies: Courses in Marketing, Hotel Food and Beverage and Menu development

Hospitality Diploma, Hotel, Motel, And Restaurant Management