Stephen Milliner Email & Phone Number

Cincinnati, OH, US

Covington, Kentucky, United States

• Direct comprehensive senior workforce development initiatives across 8 counties in Northern Kentucky, managing participant recruitment, job placement, and coordinating support services for adult participants.
• Oversee program compliance and reporting requirements for AmeriCorps Seniors grant funding while leading team in developing and implementing participant assessment protocols, career development curricula, and program.
• Develop and maintain strategic partnerships with educational institutions, volunteer stations, and employers to create sustainable workforce development opportunities.
• Coordinate with community organizations and government agencies across 8 counties to conduct outreach and expand program visibility and enrollment in rural and urban areas.
• Manage annual program budget and oversee grant administration, including monitoring expenses, preparing reports, and ensuring optimal resource allocation.

Cincinnati, Ohio, United States

• Spearheaded Amazon Games' DEI Recruitment Program, setting clear 1- and 3-year objectives and ROIs.
• Increased candidate application diversity by 30% through advanced technologies and targeted outreach.
• Reduced time-to-hire by 25% for a critical job function through data analysis and process improvements.
• Developed job description auditing toolkit to eliminate bias in recruitment process.
• Served as AI Ambassador, conducting biweekly training on AI tools, trends, and concepts for 30+ attendees.
• Upskilled 30+ recruiters on leveraging technology and innovative sourcing for diverse talent acquisition.

• Managed 20+ requisitions for specialized EMEA roles, aligning with multicultural expectations and legal requirements.
• Built strong talent pipelines using market research and data-driven sourcing for 10+ managers.
• Coordinated communication between internal stakeholders including talent management, marketing, finance, and compensation teams.
• Delivered biweekly technology-enabled training on innovative recruiting techniques, averaging 40+ attendees across US and EMEA teams.

Boca Raton, Florida, United States

• Executed innovative multi-channel, market-specific sourcing strategies to build talent pools of passive technical candidates for 7 Amazon teams: Fire TV, Luna, Amazon Ads, AppStore, Devices & Services, Alexa and Ring.
• Executed an innovative sourcing strategy for a global recruiting project, resulting in a 40% reduction in time-to-hire and 20% increase in job offer acceptance rates for software engineering roles in Poland.
• Drove 20% increase in top-of-funnel candidates by optimizing workflow between applicants and hiring managers.
• Concurrently managed 20+ open requisitions while successfully onboarding and coaching 8 contract recruiters on Amazon's recruiting methodologies, policies, procedures, and utilization of available resources/tools.
• Conducted biweekly meetings to review recruiting metrics, targets, and strategic changes to improve team results.

Boca Raton, Florida, United States

• Led large-scale recruitment and staffing initiatives for 25+ Amazon sites annually, hiring thousands of employees through strategic partnerships with 50+ organizations and high-volume analytics-based practice.
• Implemented veteran-focused recruitment program, partnering with 20+ community organizations. Increased veteran hires by 65% year-over-year, onboarding 180+ new veterans.
• Oversaw the successful launch of 12 Amazon sites, managing all on-site recruitment and community outreach, achieving over $25,000 in cost savings through partnerships. Devised a plan to reduce the time-to-hire from 4.
• Trained 15+ staffing coordinators and administrators, receiving an award for outstanding performance and team development during Amazon Peak 2020; created application flyer selected for nationwide use.
• Implemented a targeted sourcing strategy to address understaffing at a site, collaborating with local colleges to significantly increase the applicant show rate at hiring events from 40% to 80% within three weeks.
• Kickstarted virtual hiring initiatives during COVID to strengthen the hourly workforce by hosting job informational sessions for 30+ candidates per session.

Boca Raton, Florida

• Elevated store from startup to #8 nationwide in 4 years, achieving 20% YOY sales growth.
• Maintained 92% Mystery Shop and 85% Net Promoter scores through customer-centric strategies.
• Led regional marketing campaign, boosting revenue by 15% and customer base by 25%.
• Piloted Nespresso Nano Program as East Coast Project Manager launching 4 new sites.
• Selected for corporate assignment to mentor managers at 5 underperforming locations.
• Earned ‘Most Improved BTQ’ award in 2018 for delivering YOY margin improvement.

Bachelor Of Arts, Government

Activities and Societies: Delta Upsilon Fraternity Football Team

Master Of Science - Ms, Criminology And Criminal Justice