Stephen Johnson

Stephen Johnson Email and Phone Number

Chief Technology Officer ➥ Digital Transformation | Cybersecurity | Vendor Management | Disaster Recovery | Risk Mitigation | Project Management | Cloud Migrations @ DonorsTrust
alexandria, virginia, united states
Stephen Johnson's Location
Alexandria, Virginia, United States, United States
Stephen Johnson's Contact Details

Stephen Johnson work email

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About Stephen Johnson

➥ In order to excel in today’s competitive business environment, a successful IT executive needs a balance of IT infrastructure management, digital transformation, information security, and vendor management expertise - backed by robust analytical skills. I combine over 11 years’ experience providing strategic vision and IT leadership for multiple high-profile organizations; making the forward-looking decisions that facilitate sustainable and scalable business growth; implementing secure and scalable IT systems that optimize day-to-day performance; and carefully shaping the processes and policies that sustain an efficient, productive, and highly profitable organization.➥ I excel at building a cohesive IT vision and roadmap that support the organization’s growth strategy, generating significant efficiencies and synergies across departments, creating and capitalizing on multiple cost-saving opportunities, managing efficient and profitable end-to-end cloud migrations, and educating department heads to make optimal use of IT resources.➥ I am an agile thinker who is highly adaptable and quick on his feet. In today’s competitive IT environment, what worked yesterday may not work tomorrow. I have the experience and the dexterity to stay one step ahead of change, shift gears when the context calls for it, respond effectively to evolving industry trends, and drive my team to success.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a partner, negotiating with a vendor, or anything in between; I communicate quickly, accurately and effectively.☛ Key Skills ☚ ✦ Strategy Formulation & Execution✦ Digital Transformation✦ Information Security✦ Troubleshooting & Problem Solving✦ IT Cost Containment Strategies✦ Disaster Recovery✦ Process Improvement & Optimization✦ Change Management Initiatives✦ Project Management & Oversight✦ Top-Tier Communicator & Negotiator✦ Relationship/Vendor Management✦ Risk Management & Mitigation

Stephen Johnson's Current Company Details
DonorsTrust

Donorstrust

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Chief Technology Officer ➥ Digital Transformation | Cybersecurity | Vendor Management | Disaster Recovery | Risk Mitigation | Project Management | Cloud Migrations
alexandria, virginia, united states
Website:
donorstrust.org
Employees:
6
Stephen Johnson Work Experience Details
  • Donorstrust
    Chief Technology Officer
    Donorstrust May 2022 - Present
    Alexandria, Virginia, United States
    Provide offshore and in-house development team management with weekly check-ins and product managementresponsibilities. Revitalize and lift-shift work on old systems migrating to modern systems. Given full infrastructure leadershipwith hands-on involvement, including Azure web applications, on-premises exchange, on-prem PBX, and physical securitysystems. Coordinate interdepartmental technology initiatives to improve functionality and eliminate operational waste.Core Accomplishments:➥ Renegotiated contracts and shifted vendors, achieving an 82% decrease in annual security and infrastructure operationscosts.➥ Designed and implemented systems for inventory control, software license management, and knowledge base repositoriesas part of proper business continuity structure and resilience.➥ Migrated projects from offshore development to in-house developers to improve quality control and reduce reliance onthird-party operations, minimizing our security footprint.
  • Carroll Concrete
    Director Of Technology
    Carroll Concrete Nov 2016 - Mar 2022
    Newport, New Hampshire
    Carroll Concrete is a ready-mix concrete company with 17 ready-mix plants located across New Hampshire and Vermont.⌨ Learn more about Carroll Concrete at: www.carrollconcrete.com As Director of Technology, I am accountable for leading a team of 3 technology staff to shape the IT Department’s vision and strategy, implement a robust information security infrastructure, deploy and operationalize state-of-the-art IT systems, and develop forward-looking IT policies and programs with an emphasis on cybersecurity, productivity, reliability, and efficiency.To carry out my mandate, I oversee all technology functions and day-to-day operations for 17 locations, including: hardware and software, quality control, network maintenance, compliance, and cybersecurity.I also manage and administer an $850K budget, implement ITIL standards, coach department heads on new technologies, analyze and identify targets ripe for transformation, and lead change management initiatives to overhaul outdated IT processes.Among my accomplishments, I have:➥ Modernized the technical infrastructure, replacing legacy systems with cloud solutions for all 15 locations.➥ Transitioned from direct access copper to high performance fiber providers to improve resiliency, reduce company-wide outages from 5 to 0, and decrease internet costs by 35%. ➥ Generated $48K+ in cost saving by migrating to a VOIP phone system.➥ Identified, qualified, and sourced new service providers and third-party vendors to reduce outages, increase network uptime to 99.999%, and achieve over $6K in monthly cost savings from vendor transfers.➥ Decreased the number of monthly support calls by ~60%. ➥ Reduced malware and fraudulent emails by ~80%.➥ Implemented an email security testing platform that reduced suspicious email interactions by 20%.➥ Shaped a highly agile, proactive, and disciplined department that anticipates and preempts external risks.
  • Icomm360
    Vcio/Project Manager
    Icomm360 Feb 2014 - Nov 2016
    I joined iComm360 in 2014, where I provided on-demand Chief Information Officer (CIO) services to a range of SMB clients. Among my responsibilities, I developed and maintained IT budgets up to $1.5MM. I also led a suite of projects to support clients’ business objectives, shape a robust and secure IT infrastructure, fulfill clients’ software needs, facilitate the transition to virtual platforms, and establish cohesive IT processes and policies informed by industry best practices.Some of my key contributions include:➥ Directed multiple IT functions, including: budget allocation, project structuring, security portfolio analysis, roadmap design, staff training, and vendor management.➥ Developed, maintained, and managed clients’ virtual environments and IT infrastructure. ➥ Managed and developed a portfolio of 35+ clients across a range of industries, including: aggregate landscaping, insurance, finance, nonprofit, real estate, and food and beverage. ➥ Served as a proxy supervisor to 30+ help desk personnel.➥ Consistently ranked #1 revenue producer for the organization.➥ Architected the Cloud Hosting Division that generated over 50% of the company’s income.➥ Renegotiated with vendors to achieve project and material cost reductions of up to 25%.
  • Agio
    Account Manager
    Agio Apr 2012 - Feb 2015
    As Account Manager, I was tasked with establishing a 24/7 task force comprised of 6 staff to develop and retain the organization’s highest revenue generating client (accountable for 75% of all revenue). Some of my contributions include:➥ Collaborated with the Chief Technology Officer to implement best practice policies and SOPs governing employee onboarding and career development processes.➥ Worked with in-house developers on 5 developer projects to enhance operating efficiency and improve the ticketing system.➥ Held daily summary meetings and Scrum sessions; successfully decreased ticket turn-around times by ~14%.
  • Disa
    Itil Change Manager
    Disa Oct 2011 - Jan 2012
    Provide application support for SCCVIPerform routine audits and monitoring of system software applicationsEngage in maintaining service requests and performance logsLiaise between other DoD agencies and application vendors to troubleshoot security scanning systems as a level III support personnelPerform file transfers as well as system and network monitoringInitiate and implement upgrades to keep pace with current technology and requirementsOversee the loading, operation, and back-up of applications and databasesMaintain IAVA and antivirus currency as well as engaging in elevated customer support issues
  • Dell Incorporated
    Senior Team Lead
    Dell Incorporated Nov 2009 - Oct 2011
    I strategically provided comprehensive support across the U.S. military personnel website utilizing secret clearance. Managed the delivery and performance of 18 technicians in the call auditing, the execution of service level agreements, reviews, and security breach reporting functions. Facilitated training to staff to enhance skillsets and capabilities. ■ Promoted to Team Lead overseeing night shift operations within one year.

Stephen Johnson Skills

Active Directory Windows Server Servers Troubleshooting Vmware Microsoft Exchange Technical Support Networking Network Administration Itil Help Desk Support It Service Management Information Technology Windows 7 Sharepoint Windows Blackberry Enterprise Server Microsoft Certified Professional Scom Security Disaster Recovery Computer Diagnostics Windows Xp Mediation

Frequently Asked Questions about Stephen Johnson

What company does Stephen Johnson work for?

Stephen Johnson works for Donorstrust

What is Stephen Johnson's role at the current company?

Stephen Johnson's current role is Chief Technology Officer ➥ Digital Transformation | Cybersecurity | Vendor Management | Disaster Recovery | Risk Mitigation | Project Management | Cloud Migrations.

What is Stephen Johnson's email address?

Stephen Johnson's email address is st****@****ail.com

What are some of Stephen Johnson's interests?

Stephen Johnson has interest in Education, Arts And Culture.

What skills is Stephen Johnson known for?

Stephen Johnson has skills like Active Directory, Windows Server, Servers, Troubleshooting, Vmware, Microsoft Exchange, Technical Support, Networking, Network Administration, Itil, Help Desk Support, It Service Management.

Who are Stephen Johnson's colleagues?

Stephen Johnson's colleagues are George Coates Jr, Peter Lipsett, Joy Simington, Nathan Owens, Chris Edward Bohn, Cfte, Gregory Conko, Jennifer Kambara.

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