Stephen Lopez Email and Phone Number

• Accountable for operational performance across all areas of a mid-sized designer, manufacturer and wholesaler of finished consumer goods. Areas of responsibility include technology systems, business intelligence and reporting, logistics, and supply chain management with a strong focus on increasing productivity and efficiency and reducing costs• Manage data and build systems and processes for data to be used consistently and collaboratively to develop forecasts, client segmentation, and data-driven analyses to aid in decision making and drive sales efforts• Project manager for key technology initiatives such as Oracle ERP customization and maintenance, integration with 3rd Party Logistics partner, and implementation of a mobile sales app + B2B e-commerce platform• Sales operations – works collaboratively with company leaders to establish and maintain policies, processes, and key performance indicators to support and evaluate the performance of the sales team. Responsible for designing and executing training and onboarding strategies for new hires and new applications.• Manages relationships with 3rd party service providers including logistics (warehouse, carriers, brokers) IT & Database Administrators, property management, SAAS providers (Handshake, Oracle, EDI)• Global logistics management with a focus on cultivating strong partnerships that allow lower costs, flexibility and scalability in areas of warehousing, order fulfillment and logistics

• Provided leadership to Client Relations team by implementing policy and process changes that simplified client interactions, improved productivity and empowered team members to make decisions that supported company and department goals. • Maximized long-term revenue opportunities as Account Manager for key clients including Walmart, Costco, Sam’s Club, Luxottica and others. Overall effort resulted in year-over-year growth in sales for this segment of the client base. • Operations management, logistics and quality assurance for the fulfillment life-cycle including wholesale ordering, inventory regulation and fulfillment.

• Developed public relations strategies for diverse clientele including Fortune 500 companies, Record Labels, and Charitable Organizations.• Coordinated and executed social media campaigns, marketing and press strategies for major label and independent recording artists.• Networked and maintained relationships (and a corresponding database) with print, broadcast and digital media outlets to secure editorial press coverage for clients in national publications like Music Connection, Latin Style, Texas Monthly, and Billboard.com as well as niche publications and major daily and weekly newspapers.• Recruited, organized and administered a 13,000+ member volunteer “street team” to carry out location-specific grassroots marketing efforts.

• Designed marketing materials such as newsletters, flyers and digital collateral.• Composed and distributed press releases.• Increased membership and retention of existing members with strategic marketing campaigns.• Maintenance and growth of extensive media and membership databases.

• Supported Senior Project Manager in business management for independent and major label recording artists.• Established relationships with distributors and retail outlets to secure accurate product stocking and retail placement for label clients.• Designed promotional/marketing collateral for management clients.