Stephen Mitchell Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

• Led the consolidation of 17 tech teams across Operations Finance into a central tech org with 270+ tech employees and +$5MM in OpEx, establishing team norms and standard business processes. • Built PMO team made up of three directs and 5 dotted line reports managing the Program/ Business Operations functions of the Standardization & Automation (S&A) org spanning 14 pillars of work, 180 products and 42 cities.• Designed and oversaw enterprise headcount management software integration and established the governance model for organizational changes, resource management, and location strategy across an org of 300+. • Guided and managed the end to end annual operating planning across all organizational pillars of the org, as well as ownership of the final document output.• Owned the timeline, work assignment, team engagement, editing, consolidation, and reporting for annual organizational goals through both initiation and update sessions from c-suite to team level.• Architected program and workstream prioritization frameworks, organizational strategy mechanisms, and continuous workload planning processes, while leading the quarterly execution of the above. • Developed the Organizational operating model including RACI responsibilities, negotiating alignment and driving adoption for the full org across all worldwide regions. • Ensured execution of programs and/or projects are aligned and integrated with corporate strategies, plans, and initiatives through development of leadership alignment mechanisms, consistent communications mechanisms, and transparent work visibility. • As chief of staff, functioned as a single connecting thread between senior / organizational leadership and all of the workstreams and teams of the org, evangelizing strategies and driving alignment to deliver results for customers.• Provided informed strategic decision support to leadership through research and analysis of business data including industry best practices and peer team reviews.

Seattle, Wa, Us

-Multi-year board member transitioning through numerous board positions and functions for the oldest and second largest employee resource group at Amazon.- Managed budget planning and execution with an annual 10% cost savings goal. - Lead communication strategy and execution across all programming and organization functions. -Managed all aspects of branding, style guide and execution of communication plan. -Tracked and built reporting on engagement metrics to measure both success and identify opportunities-Led all aspects of Pride for glamazon, the LGBTQ+ Employee Resource Group at Amazon

Seattle, Wa, Us

• Guided GTS fintech through a period of high org transition and transfer of tech resource ownership through strategy development and deployment.• Proposed and delivered technology resource expansion from six to twelve BIE and SDE resources to provide deeper development support across 22 products and 2 regions (NA and EU). • Promoted to Sr. Program Manager based on leadership of his team and deep ownership of projects with impact beyond current scope. • Owned the plan and execution of transitioning support and execution of Month End Close processes to an international controller ship team, freeing key support resources to other critical programs.• Guided and managed agile sprint planning for GTS FinTech engineers including work allocation, review and establishment of key milestones and approval gates for 12 tech resources.• Created and scaled project prioritization and resource management processes do deliver clear leadership communication and governance. • Owned annual operational planning and end to end project planning cycles along with their necessary reporting and documentation. • Managed the integration of GTS Tech programs into the larger systems and tools of Amazon Stores FinTech through detailed plans and timelines.• Managed a team of three direct reports while supporting overall organizational and strategy responsibilities.

Seattle, Wa, Us

• Built out the PMO team and Business Operations function guiding and managing FinTech support for Stores and Operations Finance teams.• Created Customer Support and engagement models for all of ASFt, and established steering committee groups and standard program reporting across the org.• Owned VP level communications and reporting on FinTech programs while driving alignment and education of new initiatives.• Led annual operational plan development across all FinTech initiatives and subsequent continuous planning cycles for resource allocation.• Developed, motivated, and led cross-functional teams to execute core programs supporting the strategic and operational plans of our customers. • Guided and communicated progress towards achievement of company and leadership goals, and action plan results. • Managed a core direct report team of three while supporting overall organizational and strategy responsibilities.

Seattle, Wa, Us

I owned the steam goals setting process process for consumer at Amazon. Managed by the initialization and monthly / quarterly goal update process that spread across 20+ VPs and multiple core teams balancing operations and consumer retail teams.Built engagement mechanisms in the form of MBR, QBR and weekly employee communications.My role was built around communications management for key projects and development of new initiatives. Project lead on GDPR (Consumer Privacy) compliance reporting and controllership across over 30 teams and 100+ data sources

Seattle, Wa, Us

+ Built and Lead the Program Management Office for Operations Finance at Amazon which is responsible for developing and setting standards and process for work streams throughout Operations Finance. + Owns the Organizational Goals process for both Operations and OpsFinance Leaders throughout the company.+ Organizes and manages the cyclical business review process.+ Manages leadership communications for Operations Finance.

Seattle, Wa, Us

+ Managed the Agile Sprint process for a midisize finance technology group.+ Ran weekly intake calls and documented requirements and scope for all initiatives.+ Coordinated relationships wil all external teams to Finance and managed their data pipelines.

Seattle, Wa, Us

+Owned the BI space for AMZL finance from its US origins to over 8billion packages delivered and 100+ stations. +Managed the creation and publication of dashboards and visualizations to help leaders grow the business to be the second largest last mile carrier in the world. In 5 years. +My role was centered on three areas: Reporting and analytics, Back-end Data Architecture, and the management of of the relationships with out external team partners.+ Owned the weekly business review process for Amazon Logistics Finance, then a $13B business. + Rebuilt the data platform for the North American business+ Managed multiple cross-functional projects to their completion

Seattle, Washington, Us

Member of the Board of Trustees guiding management and operations of the 100+ year old civic organization.

Seattle, Wa, Us

Shepherded Business Intelligence Development project as part of a $7m capital project.Managed Supply Chain Reporting and projects for external and internal audiences.Designed metric, reporting dashboards and monthly team communications for Transportation.Compiled month end savings forecast to actuals and AOP report outs.Balanced a complex and demanding workload across multiple simultaneous projects.

Seattle, Wa, Us

Worked to build Transportation Analytics from an Excel based flat file world of messy data into a streamlined reporting and forecasting machine.- Handled analytics for $170m transportation spend- Maintained savings forecast models and tracking to plan- Led Transportation analysis for AOP process

I managed $22M of Off-Premise Chain business for the third largest wine distributor in the state of Washington. In addition I managed Pricing and Business Analytics for all chain retail customers and create forecast models and sales analysis for all lines of business. My position was a catch-all for the intersections of sales, finance and operations departments within the organization. I was responsible for problem resolution as issues arise across all areas of our retail client business. I managed internal database and inventory control systems and regulatory compliance reporting. I served as a secondary accounts receivable entry point as needed and functioned as a redundancy in nearly all areas of finance and business operations.

Bachelor'S Degree, Political Science And Economics(Public Policy), Communications

Certificate, Project Management