Stephen Moxom

Stephen Moxom Email and Phone Number

Customer Success Manager @ Sydney Neuroimaging Analysis Centre
Melbourne, VIC, AU
Stephen Moxom's Location
Newmarket, England, United Kingdom, United Kingdom
About Stephen Moxom

With two decades of progressive experience in the scientific and medical technology service sector, I possess a robust skill set that encompasses leadership, teamwork, adaptability, and problem-solving. I excel in both guiding teams and seamlessly working across multidisciplinary environments. My approach to goal setting is both pragmatic and ambitious, fostering not only personal growth but also inspiring those around me to strive for excellence. I am adept at motivating colleagues and implementing logical, methodical strategies to accomplish tasks and objectives. My extensive knowledge base enables me todevelop innovative solutions and present results with clarity and effectiveness.My professional journey has seen me hold significant positions at organizations such as Illumina, Roche, and Hologic, where I've assumed various technical leadership roles. As a meticulous Program Manager, I possess expert proficiency in Illumina Library Preps and Sequencing systems. Moreover, I have a proven track record in developing comprehensive automated laboratory solutions, overseeing their design, commissioning, installation, validation, commercialization and deployment stages. One of my recent accomplishments includes leading the development of Illumina Ready Workflows automated library preps - an end-to-end solution that received initial release in Europe. This project underscores my commitment to advancing technological innovations within the field while ensuring the delivery of high-quality solutions that meet industry standards. Overall, my career trajectory reflects a dedication to excellence, a passion for innovation, and a proven ability to lead teamstoward success in the dynamic landscape of scientific and medical services.

Stephen Moxom's Current Company Details
Sydney Neuroimaging Analysis Centre

Sydney Neuroimaging Analysis Centre

View
Customer Success Manager
Melbourne, VIC, AU
Website:
snac.com.au
Employees:
18
Stephen Moxom Work Experience Details
  • Sydney Neuroimaging Analysis Centre
    Customer Success Manager
    Sydney Neuroimaging Analysis Centre
    Melbourne, Vic, Au
  • Illumina
    Staff Program Manager - Automation
    Illumina Mar 2023 - Present
    Cambridgeshire, England, United Kingdom
  • Illumina
    Staff Customer Success Manager - Automation
    Illumina Sep 2021 - Mar 2023
    Cambridge, United Kingdom
  • Illumina
    Senior Customer Success Manager
    Illumina Nov 2019 - Sep 2021
    Cambridge, England, United Kingdom
  • Illumina
    Senior Product Support Engineer
    Illumina Oct 2017 - Nov 2019
    Granta Park
    Train and Support Field Service Engineers
  • Roche
    Senior Specialist - Nipt
    Roche Jan 2016 - Oct 2017
    Eu
    Continuation of the Ariosa Harmony NIPT product line within the Roche family.
  • Ariosa Diagnostics
    Field Service Consultant
    Ariosa Diagnostics Apr 2015 - Jan 2016
    Emea
    Initial EU implementation of the Harmony NIPT trisomy test.Sole technical responsibility for first year roll out. Roche acquired Ariosa Diagnostics.
  • Hologic, Inc.
    Technical Service Engineer
    Hologic, Inc. Jul 2012 - Apr 2015
    Final level support across EMEA.Product training of internal and external Field Service Engineers.Expert support for IVD pre-release assay and instrumentation testing. Control of information flow and release of technical documentation to the field.
  • Hologic, Inc.
    Senior Field Service Engineer
    Hologic, Inc. Jul 2011 - Jul 2012
    Uk, Covering Emea
  • Hologic, Inc.
    Field Service Specialist
    Hologic, Inc. Jun 2008 - Jul 2011
    Uk - Covering Europe
  • Hologic, Inc.
    Field Service Engineer
    Hologic, Inc. Jul 2006 - Jun 2008
    Uk - Covering Primarily Nordic Region.
  • Djb Labcare
    Field Service Engineer
    Djb Labcare May 2002 - May 2006
    Uk

Stephen Moxom Education Details

  • Nottingham University
    Nottingham University
    Beng (Hons)
  • Ousedale School
    Ousedale School
    A Level, Gcse

Frequently Asked Questions about Stephen Moxom

What company does Stephen Moxom work for?

Stephen Moxom works for Sydney Neuroimaging Analysis Centre

What is Stephen Moxom's role at the current company?

Stephen Moxom's current role is Customer Success Manager.

What schools did Stephen Moxom attend?

Stephen Moxom attended Nottingham University, Ousedale School.

Who are Stephen Moxom's colleagues?

Stephen Moxom's colleagues are Xinyi (Magnolia) Wang, Anne De Lacoste, Joy Wang, Andy Shieh.

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