Continuing to guide and support DocbookMD, now in the Scrypt family of HIPAA secure solutions.Solving challenges for medical professionals in the modern age of digital collaboration and stronger regulation on ePHI security. Increasing the ease of automated and manual communications to improve patient care outcomes.

Router setup / configuration, running cable, mounting antennae.Consulting and support for technical issues with PC, Mac, and related peripherals, as well as training and guiding for clients with unfamiliar technology.

- Maintain product knowledge, acceptance tests, and ensure overall quality of the product- Administer Atlassian products (JIRA, Confluence)- Guide and document product discovery- Plan and track feature development cycle- Release products on iOS, Android, web, and communication back-ends- Routine switchover testing and verification- Grey box testing* position started at QA and quickly evolved into greater involvement with the product.

• Create, maintain, and verify resolution of resource tasks for feature and content work• Ensure artists, designers, QA, and producers have up to date information for current and upcoming features• Track task and bug status, researching issues for appropriate assignment and prompt resolution• Streamline implementation of assets by documenting internal tools, best practices, and encountered edge cases• Act as a knowledge resource for other departments• SVN• JIRA• Apache• Flash Builder• XML, PHP, AS3, Adobe AIR

• Export assets from Adobe Flash for in-game use• Streamline asset creation and implementation by setting and enforcing standards• Troubleshoot and resolve issues with assets, interfacing with developers and artists• "The Ville"• Flash CS5/CS6• JSFL

• Write and implement test plans for game Features, Smoke Tests, BVTs• Script (Java) automated testing software to run applicable tests• Coordinate with developers on features' unexpected impacts• Provide detailed reports on features' unintended impacts / issues• Launch "Kingdoms & Quests" (limited release)• Early testing of "The Ville"

• Investigate and address billing issues with payment providers / fraud prevention• Examine game / payment logs to assist players• Communicate issues / trends to game teams directly• Create and distribute CS reports• Assist in testing updates for Warstorm, Ponzi, Inc., and several other social games

• Email support for eight web-based social games• Billing, purchase, and fraud investigation• Address customer inquiries and concerns• Investigate player reports • Report high impact / volume issues via appropriate channels

• Verify new content and features before and after public release• BVT / Smoke / Sanity testing• Provide detailed documentation of bugs and issues for developers• Triage incoming bugs from players on live accounts• Communicate with developers to resolve in-game issues• "Star Wars Galaxies," "Free Realms," and arcade ports to PS3 ("Heavy Weapon" and others)

• Game feature and content testing• Coordinate with developers on game features' intended behavior • Verification and ad-hoc testing of new content and features• Provide detailed reports on issues with the products• Playability feedback for the products being developed.• Bug database management• Test case creation and maintenance for content and features• "Wizard 101" and an unreleased title

Trained, instructed, and guided employees to ensure quality food and outstanding service.Created and maintained daily financial and communication reports.Prepare sushi and wok-sauteed foods, sauces, and salads.