Stephen Mutch Email & Phone Number

A proven wine and highly regulated industry technologist who has developed multiple proprietary SaaS commerce and compliance regulatory technology platforms for all aspect of winery and retailer DTC. Demonstrated experience in business management, team leadership, executive strategic and tactical execution. Capable of solving complex problems in highly regulated industries with thoughtful and scalable technology solutions.-Management of mult-disciplinary teams (internal, client, vendor, partner)-Consistent performance history meeting and exceeding leadership targets for account/program profitability, project/product delivery, cost containment, staff utilization and client satisfaction.-Broad management accountability across business areas, solution types and team sizes.-Strong Leadership - Leading by example is not an option but rather a necessity. Accountability and ownership drives and delivers results. Empowering your team leads to incredible results and dedication. Training and retraining is absolutely imperative to ensure a team is delivering and executing as one and delivering a consistent customer experience. Leadership is being a team player and that results in creating strong morale and spirit in teams. Shares wins/successes. Value accountability and instills that same value in team members. Fosters open dialogue. Collaborative alignment among different facets of an organization is important to the success of a company. -Entrepreneurial spirit – The motivation used to better yourself and/or others to achieve success. Recognizing and capitalizing on opportunities.- Customer Centric – Dedicated to meeting the expectations and requirements of both internal and external customers. Able to create teams and processes to understand the customer and bring the voice of the customers into the organization. Improvements in products, services and strategies aligned with market and customer demands.- Problem Solving – Solve difficult problems with effective solutions. Asks the necessary questions and probes all fruitful sources for answers. Ability to identify underlying or hidden problems and patterns. Is excellent at honest analysis. Look beyond the obvious and assesses each possible solution.

Listed skills include Email Marketing, E Commerce, Strategy, Marketing Strategy, and 30 others.