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Stephen Kivuva Email & Phone Number
Information Communication Technology Officer
at
KRA(KENYA REVENUE AUTHORITY)
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Communication Technology Officer
Location
Nairobi County, Kenya
Company size
Who is Stephen Kivuva? Overview
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Quick answer
Stephen Kivuva is listed as Information Communication Technology Officer at KRA(KENYA REVENUE AUTHORITY), a with 5353 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Stephen Kivuva.
Stephen Kivuva previously worked as Information Communication Technology Trainer at Consolata Cathedral Institute and Information Technology Specialist at Presidential Digital Talent Programme. Stephen Kivuva holds Bsc Information Technology, Information Technology, Second Class Honors Upper Division from Dedan Kimathi University Of Technology (Dekut).
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KRA(KENYA REVENUE AUTHORITY)
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Profile bio
About Stephen Kivuva
Hi there! I'm Stephen Mutiso, a passionate tech enthusiast with a unique blend of skills as a developer and a support engineer. With a solid background in software development, I love turning innovative ideas into reality through code. I specialize in [mention your programming languages or technologies], and I thrive on building efficient, scalable, and user-centric applications. My development journey has not only honed my technical abilities but has also taught me the value of collaborating with multidisciplinary teams to bring projects to life.Beyond coding, I also excel in technical support and customer satisfaction. I find immense satisfaction in helping users troubleshoot issues and providing solutions that make their experiences seamless. Whether it's debugging a complex problem or guiding a user through a new feature, I'm dedicated to delivering top-notch support and building strong customer relationships.Here's what I bring to the table:- Full Stack Development: Expertise in both frontend and backend development, ensuring end-to-end solutions that deliver exceptional user experiences.- Problem Solving: A knack for dissecting complex challenges and offering innovative solutions that drive business growth and user satisfaction.- Collaboration: A team player who thrives in cross-functional environments, contributing insights and ideas that enhance products and services.- User-Centered Focus: Deep empathy for users' needs and challenges, with a commitment to delivering intuitive and user-friendly solutions.- Continuous Learning: An insatiable curiosity for learning and staying up-to-date with the latest industry trends and technologies.Feel free to reach out if you're looking to collaborate on exciting tech projects, need assistance with technical support, or simply want to connect with a fellow tech enthusiast. Let's chat about how we can innovate and elevate the tech landscape together!Connect with me here or drop me a message at stephenmutiso91@gmail.com Looking forward to connecting!
Current workplace
Stephen Kivuva's current company
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Kra(Kenya Revenue Authority)
7 roles
Stephen Kivuva work experience
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Information Communication Technology Trainer
Current
Consolata Cathedral Institute
Jan 2024 - Present
Information Technology Specialist
Responsibilities1. Providing user support and technical assistance addressing hardware, software, and network issues.2. Conducting user training sessions to enhance their understanding of IT systems.3. Contributing to the development and maintenance of IT policies, procedures, and documentation,ensuring compliance.4. Staying updated with the latest technology trends and advancements, proactively identifyingopportunities to improve user support processes and enhance overall IT operations.Achievements1. Successfully resolved hardware, software, and network issues for employees, resulting in a highuser satisfaction rate and a significant reduction in support requests.2. Developed a web ticketing system that facilitated the management and tracking of varioustechnical support issues raised by users.3. Received consistent positive feedback from end-users for exceptional customer service, technicalexpertise, and prompt issue resolution.
Dec 2022 - Jan 2024
Information Technology Specialist
Responsibilities.1. Collaborating with a team of developers to design and implement an application using PHP, JavaScript and MySQL. 2. Designing user-friendly interfaces for the application. 3. Participating in agile development sprints to deliver high-quality software products on time. 4. User training and providing guidance to end-users on how to use the system effectively.Achievements1. Worked with the development team in delivering a critical project on time and within budget,resulting in an increase in client satisfaction.2. Implemented an automated reporting system, streamlining the reporting process and replacing theprevious manual method.
May 2023 - Dec 2023
Information Technology Support Assistant
Roles1.Utilized ticketing system to manage user requests, ensuring timely resolution and maintaining accurate documentation of incidents and resolutions.2.Provided technical assistance and support to end-users.3.Responded to user inquiries and support requests through a help desk ticketing system, ensuring proper documentation and timely resolution.4.Assisted with hardware repairs, replacements, and upgrades as needed.Achievements1. Implemented a user training program resulting in a decrease in repetitive support requests and improved user self-sufficiency.2. Streamlined the ticket management process, reducing average resolution time and improving user satisfaction.
May 2022 - Dec 2022
Jan 2022 - May 2022
Intern
County Government Of Makueni
Jul 2021 - Dec 2021
1 education record
Stephen Kivuva education
-
Dedan Kimathi University Of Technology (Dekut)
FAQ
Frequently asked questions about Stephen Kivuva
Quick answers generated from the profile data available on this page.
What company does Stephen Kivuva work for?
Stephen Kivuva works for KRA(KENYA REVENUE AUTHORITY).
What is Stephen Kivuva's role at KRA(KENYA REVENUE AUTHORITY)?
Stephen Kivuva is listed as Information Communication Technology Officer at KRA(KENYA REVENUE AUTHORITY).
Where is Stephen Kivuva based?
Stephen Kivuva is based in Nairobi County, Kenya while working with KRA(KENYA REVENUE AUTHORITY).
What companies has Stephen Kivuva worked for?
Stephen Kivuva has worked for Kra(Kenya Revenue Authority), Consolata Cathedral Institute, Presidential Digital Talent Programme, Techno Brain Group, and Mini Group Of Companies.
How can I contact Stephen Kivuva?
You can use AeroLeads to view verified contact signals for Stephen Kivuva at KRA(KENYA REVENUE AUTHORITY), including work email, phone, and LinkedIn data when available.
What schools did Stephen Kivuva attend?
Stephen Kivuva holds Bsc Information Technology, Information Technology, Second Class Honors Upper Division from Dedan Kimathi University Of Technology (Dekut).
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