Stephen Neckel Email & Phone Number

Ann Arbor, Michigan, United States

 Run day to day warehouse operations supporting multiple revenue driving production assembly lines Trained and mentored new employees Loaded and unloaded trucks, supplied assembly line production materials, wrapped and shipped pallets, operated forklift, and inventoried parts  Established inventory par levels based on assembly line production activity levels  Supported warehouse activities to meet internal and external customer demands Implemented strategic workflows and improved warehouse efficiencies  Cultivated and maintained positive interdepartmental relationships resulting in shipments meeting customer quality standards Investigated and reconciled variances between shipments and assembly line part counts

 Run day to day warehouse operations supporting the entire dealership and all of the South Eastern Michigan wholesalers Trained and mentored new dealership employees Loaded and unloaded trucks, pulled parts to complete orders, deliver orders, operated forklift, and inventoried incoming auto parts  Established inventory par levels based on service department monthly repair trends Supported warehouse activities to meet internal and external customer demands Implemented strategic workflows and improved warehouse efficiencies resulting in exceeding departmental goals of 1.2 million in total sales Managed inventory by performing physical part counts, cross checking parts counts in ERA system, and ensuring all end of life parts are used or returned to Ford Maintained positive vendor relationships resulting in defective parts are accurately returned and credited  Investigated and reconciled variance between actual parts on hand and placed orders

Ypsilanti, Mi

 Independently performed landscaping duties on over 110 acres of property such as mowing, planting. trimming trees and shrubbery, building and maintaining retaining walls, and create new landscaping areas Independently operated and performed routine maintenance on John Deer tractors, mowers, blowers, tillers, trimmers and all other grounds equipment resulting in cost savings to the farm Removed entire 110-acre irrigation system which included 500 sprinklers, water line, and 2 pump houses Responded to day to day requests from management, including but not limited to ground and building maintenance, cleaning requests, emptying trash, clearing dangerous tree-falls and other trail maintenance, painting, carpentry work etc.

Sylvania, Oh

 Delivered exceptional client-driven service which resulted in meeting or exceeding dealership monthly company sales targets of 250K Implemented parts sales strategy in the Toledo, Cleveland, and Michigan/Ohio border areas Performed onsite consultations and cold calls resulting in an increased dealership book of business by 47% (from 75 to 110 accounts) Maintained customer relationships and negotiated pricing strategy and terms to secure new business and retain high volume accounts Assisted with the resolution of customer complaints resulting in the retention of large high dollar spend enterprise accounts  Successfully processed and completed orders, advised customers on part specifications, and delivered parts for the dealership Enhanced customer satisfaction by optimizing delivery routes to ensure faster delivery times Developed and cross-trained dealership warehouse employees to successfully process and complete orders, advise on part specifications and deliver parts to accounts

Ann Arbor, Mi

 Successfully processed and completed orders, prepared quotes, advised customers on part specifications, and delivered parts for the dealership Assisted with the resolution of customer complaints resulting in the retention of large high dollar spend enterprise accounts  Managed 700 SKUs daily with suppliers and warehouse Maintained customer relationships and negotiated pricing strategy and terms to secure new business and retain high volume accounts Worked with wholesale accounts to upsell additional parts needed for mechanical and body repairs

Nashville, Tn

 Utilized time management skills to ensure jobs were completed on time Specialized in industrial construction in the coal power plant sector building risers and cleaning radiators  Proficient in working at heights about 100 ft and following all applicable safety protocols to ensure OSHA worker and workplace safety

Ann Arbor, Mi

 Promptly identifying tenant needs and services resulting in exceptional customer service to all tenants  Promptly opening and closing all building on schedule Addressed all maintenance, building clear outs, repair issues, build outs, tenant complaints, move in inspections, and move out inspections for 30 buildings in Ann Arbor Assisted with eviction process of tenants for non-payment of rent

Ann Arbor, Mi

 Independently performed landscaping duties on over multiple U of M properties such as mowing, planting. trimming trees and shrubbery, building and maintaining retaining walls, and create new landscaping areas Independently operated and performed routine maintenance on John Deer tractors, mowers, blowers, tillers, trimmers and all other grounds equipment resulting in cost savings to the university  Responded to day to day requests from U of M management, including but not limited to ground and building maintenance, cleaning requests, emptying trash, clearing dangerous obstructions, painting, and carpentry work etc.

Associate Of Science - As, Environmental Science

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