Experienced property professional with knowledge of real estate and strata management, I am deeply committed to my chosen career and have a real passion for the industry and all that it is about. I have a Real Estate Licence and will shortly obtain a Strata Management Licence. Coming from a business management background with Operations Manager experience I understand the importance of a well run business and enjoy applying that knowledge to the industry I am passionate about. During my career some key achievements have been : • Successfully built a property portfolio of 50 properties within the first year of owning a real estate business• 100% positive feedback from every landlord, tenant, vendor and purchaser, consistently going above and beyond to ensure a smooth service was provided, resulting in many property portfolio landlords and repeat business• Successfully completed a transition of the business from The Allen Group to Easy2C which involved the business changing from a contractor sales team to an employee sales model. I led this project which was rolled out nationwide across all 30 of our sales territories within Australia• Set up an internal training and development team which included an internal recruiter and trainers to deliver a higher level of internal service that complemented the growth of the business• Grew the internal lead generation team from only 2 telemarketers to 20 telemarketers, 5 field agents and 3 supervisors• Managed the telemarketing team, responsible for over 80% of all new business, generating over 4 million dollars annually in new business salesMy skills lie in customer service, negotiation and building rapport with others. I am highly skilled in project management, budgeting and managing the expectations of stakeholders. I enjoy constantly developing my knowledge and passion for Strata Management and Property by keeping up to date with industry trends and market fluctuations in the market we are living in.