Stephen Nevins

Stephen Nevins Email and Phone Number

Systems Engineer at Eastern Connecticut Health Network (ECHN) @ Eastern Connecticut Health Network (ECHN)
united states
Stephen Nevins's Location
Naugatuck, Connecticut, United States, United States
Stephen Nevins's Contact Details

Stephen Nevins personal email

n/a
About Stephen Nevins

Innovative Technical Product Specialist with over 30 years of experience and knowledge within the Telecommunication Convergent industries. Expert providing technical support and problem solving for general installation programming and application questions as well as troubleshooting to customers, dealers, distributors and suppliers both internally and externally. An effective communicator skilled at relaying technical information to vendors, staff, and clients so that it is easily understood and executed. A customer oriented team player who strives for the ultimate customer experience.Specialties: MCP SBS 2011 Microsoft Small Business ServerMCP Microsoft Configuring Windows 7Inter-tel/Mitel/Encore 3000CCNAInter-tel / Mitel Certified Master Technician (ICMT) Including VoipCTPA+ and N+NECShoretelAvaya IP 500Mitel / Inter-tel Digital and VOIP product lineExecutone Nurse Call Systems Auto Attendant, Voice Mail, Automatic Call Distribution, IVR, T-1 Lines, PRI, Paging Systems and System Integratiion Analog Systems Advanced Features Courses Isoetec / Executone Systems 18, 24, 36, 66, 96, and 120

Stephen Nevins's Current Company Details
Eastern Connecticut Health Network (ECHN)

Eastern Connecticut Health Network (Echn)

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Systems Engineer at Eastern Connecticut Health Network (ECHN)
united states
Website:
echn.org
Employees:
969
Stephen Nevins Work Experience Details
  • Eastern Connecticut Health Network (Echn)
    Systems Engineer
    Eastern Connecticut Health Network (Echn) Sep 2014 - Present
    Manchester, Connecticut
  • Masonicare
    Telephone & Communications System Architect
    Masonicare Oct 2012 - Sep 2014
    Wallingford Ct
  • Masonicare
    It Technical Specialist - Telecom
    Masonicare Oct 2012 - Sep 2014
    Wallingford
    Implementation Maintenance and Administration of advanced telecommunication Systems and Voice Applications. Support of Video Conferencing, CMS, Shoretel PBX, Soft Phones, Conferencing Services Call Accounting. Windows 8 wireless phone and pagers service and support. Perform routine system administration and maintenance on local and remote locations. Proactively analyze, troubleshoot and resolve telecommunications systems and circuit issues. Fulfills adds moves and changes
  • Inter-Tel / Mitel
    Product Specialist 3
    Inter-Tel / Mitel Jan 1996 - Jun 2011
    Participated as a member of Beta Test Teams and Special Project teams that provided additional resources to other Mitel Departments. Also addressed issues requiring research, planning, coordination and evaluation. Continuously sought out ways to save time and improve processes and methods to reduce cost.Visited out of town client under legal action due to major system issues. Addressed problems and resolved issues working efficiently with the customer. Ultimately, all legal actions were dropped and efforts were recognized by managers, CEO and president of the company for solving an extremely delicate situation.Recipient of Chairman's Outstanding Quality Award, several customer service and departmental awards recognizing superior dedication on the job.Worked diligently to get customer's system up and working after 10 hours of down time and multiple calls to other companies. Recognized by customer with letter of appreciation for patience and understanding working the issues.Recognized with multiple merit awards due to exceptional commitment and effort which contributed to the overall improvement of department.
  • Executone
    Senior Field Technician
    Executone Jan 1984 - Jan 1996
  • National Telephone
    Installation Technician
    National Telephone Jan 1983 - Jan 1984

Stephen Nevins Skills

Telecommunications Voip Troubleshooting Ip Technical Support Wireless Cabling Wan Team Building Ivr Avaya Telephony Unified Communications Management Call Centers Sip Customer Service Testing Windows 7 Software Installation Voice Mail Lan Wan Strategic Planning Telecommunications Systems Ccna Program Management

Stephen Nevins Education Details

Frequently Asked Questions about Stephen Nevins

What company does Stephen Nevins work for?

Stephen Nevins works for Eastern Connecticut Health Network (Echn)

What is Stephen Nevins's role at the current company?

Stephen Nevins's current role is Systems Engineer at Eastern Connecticut Health Network (ECHN).

What is Stephen Nevins's email address?

Stephen Nevins's email address is st****@****bal.net

What schools did Stephen Nevins attend?

Stephen Nevins attended Ct State Norwalk.

What are some of Stephen Nevins's interests?

Stephen Nevins has interest in Health.

What skills is Stephen Nevins known for?

Stephen Nevins has skills like Telecommunications, Voip, Troubleshooting, Ip, Technical Support, Wireless, Cabling, Wan, Team Building, Ivr, Avaya, Telephony.

Who are Stephen Nevins's colleagues?

Stephen Nevins's colleagues are Dolores Mckinney, Alexia Koudellou, Lemire Debora, Kramer August, Marcotte S, Jennifer Bareisa, Andrew Cavazza.

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