Stephen O'Connor Email & Phone Number

Kilkenny, County Kilkenny, Ireland

County Kilkenny, Ireland

Relationship management with community groups to access project funding.Project management of grant funding schemes on behalf of Kilkenny County Council.Project management and delivery of community projects. Development of sector specific strategies and action plans as per local needs and national policy.Vendor management for outsourced service delivery including contract negotiation and SLA management.

Kilkenny

• Marketing management of Kilkenny as the best place to live and work. • Relationship management for businesses, with advice and support services for start-ups and existing businesses.• Evaluate and recommend Council support for local enterprise development projects and groups as appropriate.• Deliver the economic elements of the Organisational Strategy - Local Economic & Community Plan (LECP) for Kilkenny. • Manage the ‘Invest Kilkenny’ brand proposition.• Market the former Smithwicks brewery site for investment and development. • Attract FDI companies to Kilkenny. • Promote the Belview Industrial Zone for large scale industrial development.• Develop and launch industry specific initiatives to support local industry and jobs.• Identify, apply and secure funding sources for projects and project partners. • Support the local enterprise eco-system in conjunction with the LEO office. • Develop the enterprise infrastructure to support new and expanding businesses. • Align council plans and service delivery to the needs of the business community.

County Kilkenny, Ireland

Managed and operated the Internal Audit function for Kilkenny County Council. Completed audit assignments covering financial, operational and compliance in various sections to determine the effectiveness and control of the section.Responsible for the risk management process of the Council.Delivered a program of risk-determined independent audits annually and report to the Audit Committee, providing an opinion as to the assurance of the risk management and process of the Council. Completed and passed all professional exams for Internal Audit as a personal quality assurance measure. Responsible for and carried out internal Fraud & Corruption investigations.Responsible for cost reductions and process improvements through the Internal Audit process.Carried out Annual Internal Audit of County Enterprise Board in 2012 & 2013.Chaired the National Internal Audit group for Local Government 2011 - 2014.

Dublin

The sourcing and targeting of new potential corporate customers.Winning the business of new corporate customers. Managing the ongoing relationship of each corporate customer once I won their business.New lead generationSales validationSales negotiationNew account set-upRelationship managementRevenue enhancement

Belfast, United Kingdom

Delivery of the day to day operations of Merchant Services.Service delivery and operations of terminal base and online merchants.Manage administration support for business managers.Manage operations team staff.Customer Service, technical support and engineering contractors.Customer issues and investigations.Chargebacks.Marketing & Promotion.Customer analysis, segmentation and reporting.Third party & vendor management.

Dublin

Responsible for the Business Winback marketing campaigns for the small business sector. This involved targeting business who had left eircom and managing marketing campaigns utilising sales teams,both phone and face to face to encourage customers to rejoin eircom. Small Business Winback (returning lost customers) team.Customer marketing engagement.Data Analysis.Target marketing.Lead generation.Marketing and investment evaluation.Marketing communications.Marketing strategy.Program planning.Event Management.Sales incentive program.Market Research.

Mbs Masters Of Business Studies, Marketing

Diploma In Accounting & Business., Accountancy

Diploma in Accounting & Business.

Ba Business Enterprise, Business Administration And Management, General

Diploma In Marketing & International Trade

Education record

Bsc (Hons) Degree In Applied Accounting, Accounting

Activities and Societies: Currently Studying.