Stephen O'Hagan Email & Phone Number

Dublin

Mountain View, Leopardstown, Dublin

• Responsible for the acquisition and retention of high value business customers and managing their move to the Vodafone network across mobile, data, fixed, converged and cloud services.• Tasked with building a commercially viable solution for SME customer's and Vodafone.• Managing our customers transition from a traditional working style to new innovative, flexible and remote working solutions that enable them to be more responsive to their customers while promoting work life balance… Show more • Responsible for the acquisition and retention of high value business customers and managing their move to the Vodafone network across mobile, data, fixed, converged and cloud services.• Tasked with building a commercially viable solution for SME customer's and Vodafone.• Managing our customers transition from a traditional working style to new innovative, flexible and remote working solutions that enable them to be more responsive to their customers while promoting work life balance for their employees.• Using Salesforce CRM for pipeline management and reporting.• Meeting and exceeding targets each month across 2 primary KPI’s.• Maintaining a strong knowledge of Vodafone’s product portfolio along with the continuous release of new handsets from different manufacturers. Show less

Bray

• Managed the Sales for the Public & Private Sector Affinity Department in Totterdell's with responsibility for the acquisition and retention of mobile, data and fixed line business across Ireland. • Developing a sales & marketing plan to implement strategies and deliver on objectives.• Continuous advancement of the company’s strategic positioning with key accounts. • Identifying and monitoring the performance of competitors in the market place.• Analyzing inbound data relating… Show more • Managed the Sales for the Public & Private Sector Affinity Department in Totterdell's with responsibility for the acquisition and retention of mobile, data and fixed line business across Ireland. • Developing a sales & marketing plan to implement strategies and deliver on objectives.• Continuous advancement of the company’s strategic positioning with key accounts. • Identifying and monitoring the performance of competitors in the market place.• Analyzing inbound data relating to the sales team - conversions, the customer journey, spike’s, missed calls, talk time and overall service• Responsible for account budgets, setting and control including measurement and return on investment, expenditure forecasts and P&L accounts.• Setting the scope, implementation, management and review of sales & marketing campaigns. Show less

• Managing and recruiting a sales team• Adhering to the combined company's code of conduct• Dealing with customer complaints• Creating & delivering sales presentations• Running morning sales meetings• Managing induction training for new starter's

T&T Fitness

• Implementing new marketing strategies while reaching & exceeding targets• Improving the sales process with the organization• Organizing, managing and setting up trade shows• Monitoring new hotel and gym developments• Delivering sales presentations at senior management level

Duke Street Dublin

• Monitor individual performance• Conduct sales training and coaching• Recruitment of staff• Full involvement in marketing & advertising campaigns• Maximizing on all sales opportunities• Setting up and managing trade shows• Manage staff rosters• Managing induction training for all new starter's

Diploma, Marketing, Sales Management

Marketing, PR, Advertising & Sales

Leaving Certificate