Stephen Hultin Email & Phone Number

Providing IT and management consulting services to: - Enable IT organizations to better serve their business through transforming their IT operating model - streamline business processes for faster and higher quality outcomes - establish the IT Business Partner function - define investments with valuable returns - program manage complex changes - provide expert quality reviews - architect change management to ease adoption - train the team on professional skills

Boston, Massachusetts, Us

Led a program management office in charge of a multi-million-dollar annual budget to drive an enterprise-wide restructuring transformation.Influenced direction of multi-million-dollar business investments, which maximized return, service delivery, and accuracy of financial reporting. Modernized processes and tools to measure EBITDA improvements, and consistently surpassed revenue and cost reduction goals.Built a team of internal and external hires, who engaged in numerous transformation initiatives, contributing to investments that exceeded enterprise objectives set forth by the Board of Directors.

Boston, Massachusetts, Us

Led the IT Relationship Management function for the enterprise. Transformed IT's relationship with the business units to meet the digital needs of Iron Mountain's evolving business and customer demands. Developed trusted partnerships through proactive and strategic engagement.

Round Rock, Texas, Us

Selected to a one-year IT Exchange Fellowship with the US Department of Defense, as a collaboration between government and private industry, specifically to transform the Pentagon’s Information Technology support of the warfighters.Assisted the Pentagon’s CIO with consolidating several IT organizations, leading to process standardization, operational efficiency, and tool enablement.Trained hundreds of IT personnel on business communication skills enabling more effective communication and improving their stature with their business partners.

Round Rock, Texas, Us

Headed program office responsible for designing and implementing an internal Information Technology (IT) organization to run IT as a business.Ensured adoption of transformation changes through measuring key performance indicators, which made the experience with IT more consistent and seamless producing productivity improvements.

Round Rock, Texas, Us

Served as Business Unit CIO overseeing the global organization of IT professionals providing relationship management, strategic roadmap development, budget management, process consulting and change management services.Directed the adoption of a charge-back model, which enabled IT to gain financial sustainability based on the services provided to the business.Led organizational and process changes, including account management and technology roadmap reviews, resulting in more transparency to the business and improved proactive portfolio management.Defined and implemented professional skills and consulting services to provide the global business units with a consistent and improved level of service.

Burlington, Ma, Us

Global Shared Services Led a shared services center focused on configuration and software development for Media Asset Management (MAM) solutions, resulting in scaled delivery for customer projects, as well as reusable approaches providing customers with faster and proven solutions.Worldwide PS Operations Defined and implemented standard business practices delivering operational KPIs and financial reporting, resulting in improved efficiency of resource utilization and services margin improvement.Americas PS OrganizationDrove a new services operating model for the organization, resulting in a higher quality and consistent customer experience. The operational efficiencies delivered positive financial margins in one-year from negative services margin.

Dublin 2, Ie

Directed client services providing business consulting, system implementations, program management, and delivery excellence to technology clients.Co-led with the client on large-scale ERP and CRM implementations, resulting in improved go-to-market capabilities and operational efficiencies.Directed pan-European implementations, focused on local customizations and adoption, enabling client site consolidations and improved maintenance of the manufacturing plant.Drove sales and delivery goals, as well as client satisfaction.