Stephen Orton Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Toronto, Ontario, Canada

Greater Toronto Area, Canada

2nd year Social Service Worker openly seeking a role in the industry.

Toronto, Ontario, Canada

Was a lead support manager to the Grocery department at Summerhill. Provided leadership, support and mentoring to the staff. Assisted with the day to day duties of the grocery department operations.

Etobicoke

Assisting the Head Professional in the day to day duties of the Golf Operations. Managed and supervise the Pro Shop staff, inventory control and retail purchasing. While providing leadership qualities, high level of customer service to the membership and their guest.Provided the highest level of customer service and expertise to the membership and their guest.Supervised and managed the golf shop operations that serve approximately 330 members.Maintain accurate levels of inventory control and profitability for the golf shop.Merchandised and maintained adequate levels inventory in the Pro Shop and created monthly sales promotions. Ensured adherence to the annual operating budget for golf operations.Generated accurate and timely reports, which included inventory levels, tournament reports, membership issues for the Head Professional and General Manager.Created Golf Shop incentive purchasing programs for the membership and their guest.Co-orchestrated the execution of the members events which included Men's Member Guest day with over 120 golfers participating.Level 5 instructor, I conducted over 400 private lessons, weekly clinics and on course tutelage.Conducted over 50 full set, specific club fittings as a Certified Ping Fitter. Generating sales for the Pro Shop.Managed the reciprocal program with three other facilities.

As Assistant professional, I was responsible for the daily operations of the Pro shop. Other duties included the supervision of the driving range, outside service area and the cart storage area.Responsible for the organization, implementation and the execution of both the Ladies and junior clinics.Selected to organize and oversee the weekly Men's Night league.Managed the staff of 29 Outside Service employees, involving their scheduleIn the absence of the Head Professional managed and maintained a profitable Pro shopGenerating accurate and timely daily, weekly and monthly reports for the Head Professional and General Manger.Maintained accurate counts on demo program which included over 500 clubs. Provided the highest level of expertise for all golf equipment, apparel and for members inquiries.Provided Certified instruction for the membership and their guests, conducting over 400 lessons. Some of my students included Korean Tour, Canadian Tour and Canadian Elite Juniors as well as York Downs members.

My responsibilities as the sole Assistant Professional was to oversee the day to day functions of the golf operation. Other duties included, tournament execution, reciprocal play and maintaining a profitable Pro shop for the Head Professional.Provided accurate reports for the Head Professional and General Manager.Conducted all interviews for all golf staff. Creation and execution of all schedules within budgetary guidelines for outside and inside staff. Developed and implemented Reciprocal play program between three courses including Glenway, Sleepy Hollow and Carrying Place.Initiated the start of "Ladies Night" starting with 30 ladies the first year growing to over 100. Introduced guest speakers, weekly competitions and free clinics for the ladies.Solicited, organized and executed over 35 Corporate events each season. Other responsibilities included the drafting of contracts, collection of payment and continuing communication with each coordinator to ensure events progress the following season.Responsible for the execution of each member event, including preparation of the course, scoring and prize distribution at the conclusion of the event. Provided all golf instruction to the membership and their guests.

As an apprentice, my responsibilities were to assist in the the day to day functions of the Golf Professional shop. Maintained accurate and detailed reports for the Head Professional.Provided highest level of customer service for each golfer.Assisted Golf Professionals with weekly clinics.In the absence of the Head Professional, managed all staff including back shop and starters.

Social Service Worker, 3.5

Activities and Societies: Certifications in Diversity, Equality, Anti-oppression and CPI Non-violent

Marketing, Marketing, Social Media, 92

Accounting And Computers

Business Leadership Skills, Financial Management for making business decisions

Ossgd, Academics