Stephen Paines Email & Phone Number

Par, GB

United Kingdom

Truro, England, United Kingdom

Provide project and programme support to service lines to deliver key change initiatives.

Cornwall, England, United Kingdom

Design and Implemented Portfolio Management Office frameworks and processes to provide standardised project reporting and governance, enabling visibility and assurance for the Trust leadership. Role also included the design. development and use of the Trust project software, Smartsheets.

• Programme managed Children’s, Adolescent Mental Health Service, working alongside the Director of Mental Health to produce a 5 to 10 year transformational strategy and creating a pipeline of initiatives to deliver cost.
• Currently deploying project software platform and building new reporting and governance dashboards. As well as reviewing and improving current governance, accountability frameworks and project documentation. Increasing.
• Developing Children’s Mental Health transformational programme Board. Linking cross functional partners to support and provide ownership for transformational change, ensuring business cases are robust and detailed.
• Working with the Primary Care Director to increase the physical health of patients with serious mental health issues. Negotiating with various commissioners and stake holder groups to agree data sharing agreement.

Manchester, United Kingdom

• Delivering work stream objectives, business benefits and processes as agreed with the Project Sponsors. Managing risks, issues and providing recommendations to limit impacts and ensure budgets and timelines are.
• Researched and delivered a replenishment model providing a £5m labour benefit (minimum) over 3 years which also delivered a 3% availability improvement. Project managed stage 1 of this cross functional project through.
• Project managed IT solution which improved the functionality of the stores Hand Held Terminals delivering £600k labour saving and simplified processes. Managed multi-functional working group to deliver the solution.
• Project managed innovative IT solution for controlling loss, managed from concept through to trial stages, which provided a 3% improvement in availability in trialled areas. Linked supplier with another solution to.

Manchester, United Kingdom

• Researched and delivered new, value engineered equipment solutions, which complemented our customer shopping mission and brand identity. Working cross functionally to ensure each solution delivered improvements to, or.
• Project managed new customer service desk solution, which reduced instillation time, colleague operation and increased customer service. Managed project through supplier selection, design and concept in to trial. Used.
• Project managed through concept to Delivery and Sustain a new Queue management system budgeted to deliver a customer improvement score by 1.5%. Managed multi-functional, complex working group to ensure space, range and.
• Project managed a new shelf edge stripping solution which was required due to new legislation. Solution negated the £2.3m impact on the labour budget and the increased customer queuing time of 5 seconds the change.

Field Role

• Agreed and recommended improvements to new ways of working ensuring business budgeting process was followed and project managed the change through to close. Identified innovative continuous improvement initiatives by.
• Project lead for transformational change programme which drove efficiencies in the 2800 food stores, delivering a £62m labour saving. Created and executed various project plans for Communications, HR/ colleague impact.
• Project managed and delivered new store replenishment equipment solution, delivering a £1m saving against a £9m budget. Managed the project from Initiate/ Design, through procurement to delivery/ Close of over 100,000.
• Analysed policies via process mapping with policy holders to identify and eliminate waste where possible. Project managed identified changed, ensuring labour standards were measured and labour savings achieved.
• Worked cross functionally with various departments (logistics, business loss, HR, health and safety, buying, L&D, facilities, availability etc.) as a Subject Matter Expert ensuring any process changes that affected.

Cornwall

• Key responsibilities were to provide outstanding leadership and inspire the store team to deliver excellent customer service and operational standards within the Societies ethics and policies. Deliver budgeted KPIs and.
• Consistently delivered store P&L across all key KPIs.
• Supporting manager for stores going through refits ensuring timelines and budgets delivered
• Covered for the Operations manager when on holiday
• Qualified as Mentor manager signing off 2 new managers in company training package within timelines. Performance Improvement Plans completed and signed off with 2 long serving managers, improving manager behaviours and.

Cornwall

• National non-food fashion retailer, signed off in company training package and provided managerial support in flag ship, problem stores. Key Achievements:
• Delivered excellent merchandising initiatives in 2 stores, resulting in home sales increasing 12%.
• Provided managerial expertise in disciplinary process.

Cornwall

• Large store non-food retailer which formed part of the Kingfisher group with Woolworths and B&Q etc. Managed logistics and warehousing during opening, moving to senior sales manager after opening.Key Achievements:
• Liaised with central teams and contractors to deliver a fit for purpose warehouse in line with opening dates.
• Designed and delivered a recruitment drive for 250 colleagues.
• Delivered profit in 1st year of opening and Christmas week sales of £1 million.

Cornwall

bath/ Plymouth