Stephen Panetta Email & Phone Number

Pennsylvania, United States

• Established cross-functional partnerships to collaboratively advance key operational objectives• Realized 23% sales growth in one year and maintained YOY 7% growth subsequent years• Drove company-wide efficiency by developing and implementing SOP for effective inventory management• Developed and implemented Company-wide training and development program for newly onboarded employees• Initiated continuous improvement measures resulting in improved efficiencies throughout the… Show more • Established cross-functional partnerships to collaboratively advance key operational objectives• Realized 23% sales growth in one year and maintained YOY 7% growth subsequent years• Drove company-wide efficiency by developing and implementing SOP for effective inventory management• Developed and implemented Company-wide training and development program for newly onboarded employees• Initiated continuous improvement measures resulting in improved efficiencies throughout the organization Show less

Pennsylvania, United States

Greater Philadelphia Area

• Developed company-wide customer engagement program• Increased sales an average of 8.9% YOY for 7 consecutive years • Reduced staff turnover to <5% annually through active engagement practices • Gracefully handles difficult customer situations resulting in a positive outcome for both the Company and customer• Maintains in-stock position, and inventory at 99.8% to sales• Raised sales per transaction 25% over 7 years

Greater Philadelphia Area

• Full P&L responsibility• Created new store merchandising plan from the ground up• Researched and resolved discrepancies in all KPIs• Wrote and delivered bi-annual performance reviews by and of supervisors and staff• Reduced inventory shrink 40% by implementing strict inventory protocols

Jenkintown, Pa

• Oversaw daily store operations including customer service, cash handling, ordering/receiving, and loss prevention.• Recruited, hired and trained all personnel