👨‍💻 Steve Pangborn Email & Phone Number

Kansas City Metropolitan Area

Espee Tech is your Kansas City Managed I.T. solutions provider!Built from the ground up for small business, Espee Tech provides comprehensive IT solutions all for a low fixed monthly cost. No gimmicks, never any suprises. Our trained and friendly technology experts can help your small business navigate the technical landscape, providing all you can eat services such as helpdesk and technical support, network design and implementation, antivirus and business continuity services, and much more. Do I.T. Better! Contact Espee Tech today!

North Kansas City

Riekes Equipment is a regional dealer of material handling solutions, comprising of over 200 employees located across 5 states. As a System Administrator I serve the business by advocating for users through technology, cost savings, and being a trusted resource for all things tech. In this role I'm in responsible implementing, configuring, and enforcing our Disaster Recovery tools and processes, end user trouble tickets and after hour support, Office 365 administration and provisioning, vendor relationship management, networking and hardware support, as well as creating a culture of innovation. If it has electricity passing through it, I've either built it, installed it, or report on it!

Lee'S Summit, Mo

As a Technician at HSMC Orizon Technlology, I design, configure, install, and manage information technology for ~50 small and mid-sized businesses in the greater Kansas City Metro. My main duties include local and remote support of end users, the ability to quickly triage and fix end user related issues, training of new technical staff, project management and execution, and technical design and engineering. As well, I also work on administrative duties with our internal operational tools in configuration and lifecycle management.

Evansville, In

As a Desktop Support Tech I provided computer, peripheral, and network support to local enterprise systems. Technical skills including on site consulting for upgrades and replacements, computer and peripheral troubleshooting, hardware break-fix, operating system fixes and tuneups, warranty work, and software application support. A mix of on site and remote fixes were applied in this role as was a strong appreciation for client communication and relationship building. I operated as the only desktop support tech for the entirety of the Evansville, IN area, consisting of over 60+ client accounts in a ~30 mile radius as a managed services provider.

Evansville, Indiana Area

Diagnosed and resolved all hardware and software problems on Windows and Mac desktops, laptops, and tablets. Also preformed data backups and transfers, OS re installationand fixes, virus scans, building and deployment, performance tuneups, and physical cleaning and maintenance on devices. In addition to providing a detailed recorded keeping, billing, and documentation on ticketing system. I also provided end user training and consulting.During the course of my employment I lead my department in productivity, repairing 12% more volume while keeping rework and return work lower then 1%. Also assistedin moving the business forward by creating the virus scan checklist and procedures. I also formulated and implemented the policy of department leads and inter-employeecommunications systems to improve store wide efficiency.

General Studies, Advance Computer Classes

Activities and Societies: German Club President Debate Club Forensic Drama Club D.E.C.A. D.E.C.A Food Retail Marketing National Finalist

Associate Of Science (A.S.), In Progress