Stephen Pearson Email & Phone Number

Dublin

The STAR dual study program allows me to combine academic study with industry experience at the world’s leading business software provider, SAP. It provides the opportunity to apply classroom knowledge in an active and challenging business environment, while bringing back industry insights and experience to enhance my learning.

Citywest, Dublin

• Key roles included assisting in the provisioning and repair of fixed line telecommunication systems through system- accounts analysis and effective, concise communication. • Worked as part of a dedicated team to ensure customer satisfaction and efficient communication between a variety of departments within the Wholesale telecommunications sector.• Consistently met key performance indicators and delivered on the Service Level Agreements arranged with our customers while providing thorough, efficient and friendly customer support.

San Bernadino, California

• Camp counsellor in an American summer camp for 3 months.• Responsible for the safety and wellbeing of children between the ages of 8-16, organized group activities and tuition for each group such as water skiing, sailing and wakeboarding.• Position required maintaining enthusiasm and creativity throughout prolonged periods of intense physical activity. • Performance was reviewed on a weekly basis, with the key criteria being the ability to maintain professionalism and responsibility while generating a positive, enthusiastic environment to work within.