Stephen Pearson Email & Phone Number

San Diego, Ca, Us

► Cubic Corporation designs, integrates and operates systems, products and services that increase situational awareness in the transportation and defense industries.QUALITY ASSURANCE MANAGER: (June 2012 – Present) Responsible for operational efficiency, internal auditing, leadership development, performance management and accuracy of pay entitlements for 500+ personnel.>> Quickly improved a department’s Key Performance Indicator by identifying gaps in the process and by inviting greater ownership, achieving the targeted 96% rating within 2 weeks.>> Trained employees how to prepare and excel on various Organizational Inspections.>> Provided one-on-one counseling to members preparing for separation/retirement from the Marine Corps. INFORMATION/PHYSICAL SECURITY MANAGER: (JUNE 2011 – JUNE 2012): (Bahrain) Responsible for implementing safeguard measures that ensured the protection of Classified Military Information in support of National Security.>> I revamped the Security Program system-wide. As a result of the program’s success, became Trusted Advisor to Senior Command throughout the organization.>> Trained staff on the importance of Operational Security, fostering a culture committed to security matters.>> Key contributor to technical resolution of mission-critical detection system, bringing it to 100% operating capacity.>> Trained staff on the importance of Operational Security, fostering a culture committed to security matters.>> Conducted “new join” trainings and exit debriefs ensuring all personnel were focused on security.

Washington, Dc, Us

SCOPE: HR role responsible for advising senior leadership on organizational policy, serving as a link between management and exterior organizations, employee performance management, and analyzing compensation and benefits policies to ensure legal compliance. >> Honored to be awarded the Meritorious Service Medal for outstanding service during my 28 year service in the Marine Corp.>> Responsible for working on programs that enhanced the conditions of our Marines that served on the battlefield, including personnel replacements, safety and operations. >> Often deployed overseas to provide my expertise/assessment on manpower and personnel management matters.

SCOPE: Provided administrative service for more than 14,000 service-members and their families. Directed and coordinated financial and budget activities to fund operations, maximize investments, and increase efficiency. >> Managed and supervised a culturally diverse staff of 13 Managers, 17 Senior Supervisors, 150 mid-level Managers, 5 Civil Service employees and 18 Local National or Foreign employees. >> Key contributor to exceptional score of 92% on an unannounced ethics inspection of the organization. >> Advisor to Deputy CEO and Executive level leadership, providing sound and timely administrative support to 36 Directors and their respective organizations.AWARDS AND COMMENDATIONS:>> Honored to receive the Navy Marine Corps Achievement Medal for outstanding performance of duties as a Manpower Officer, along with numerous commendable performance evaluation reports.

SCOPE: Directed and trained the administrative personnel service department for the command. Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. >> Designed and assembled a “Reception Center” overseas that ensured the safety and accountability of 1,100+ service-members and customers during a regional crisis. >> Recognized by the organization's Director and Deputy Director as being the 'Subject Matter Expert' on Administrative and Personnel matters.>> Mentored and trained 50 administrators on personnel duties and job performance proficiency.AWARDS AND COMMENDATIONS:>> Honored to receive the Navy Marine Corps Achievement Medal for outstanding service as a Personnel Officer.

Washington, Dc, Us

SCOPE: -Provided quality customer service to more than 800 service-members and customers within the organization. Resolved customer complaints and answered customers' questions regarding policies and procedures. Provided employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. >> Earned a proficiency rating of 95% on nationwide inspection, while reducing the error rating from 16% to 4%.>> Developed an innovative mentoring program that was implemented throughout 300-person organization.>> Improved customer satisfaction by 20% by streamlining the internal control procedures for processing document flow within the administrative center.AWARDS AND COMMENDATIONS:>> I was honored to receive a commendable Performance Evaluation Report and a personal award, Navy Marine Corps Commendation Medal for both my leadership and technical skills.

Master Business Administration, E-Business

Bachelors Of Science, Management And Business