Steve Phelan Email and Phone Number
Steve Phelan work email
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Steve Phelan personal email
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Dynamic and results-driven business leader with over two decades of experience in retail operations, franchise development, and multi-unit management. My career is built on a foundation of strategic growth, operational excellence, and a relentless drive to exceed expectations. I’ve had the privilege of transforming businesses from the ground up, expanding market presence, and leading high-performing teams to deliver exceptional results.As Vice President at Boston Battery LLC, I lead the operations of multiple retail and distribution centers, driving a significant increase in profitability and spearheading strategic acquisitions that expanded our footprint across Southern New England. My approach to leadership is rooted in creating a customer-centric culture where every team member is empowered to deliver outstanding service. I believe that success comes from a combination of strong financial acumen, innovative sales strategies, and an unwavering commitment to operational efficiency.Whether it’s building a single-store franchise into a multi-location enterprise or navigating the complexities of large-scale operations, I bring a hands-on, visionary approach to every challenge. I thrive in environments where growth and transformation are the goals, and I’m passionate about leading teams to new heights.I’m always looking for new opportunities to connect with like-minded professionals and explore ways to drive business success. Let’s connect and see how we can collaborate to create something extraordinary.Feel free to connect with me☎ (860) 608-9494 | ✉ steve.t.phelan@gmail.com
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Vice PresidentBoston Battery Llc Jun 2017 - PresentMilford, Massachusetts, Us• Lead and manage day-to-day operations across four Interstate Battery All Battery Centers and six 1-800 Radiator & AC distribution centers in the Greater Boston area.• Spearhead sales strategies for both B2B and retail channels, ensuring exceptional customer experiences and consistent revenue growth.• Oversee sales monitoring, budget planning, and P&L management to drive financial success.• Recruit, train, and develop teams aligned with company culture and key performance indicators (KPIs).• Implement strategic initiatives to enhance operational efficiency and market penetration.Key Achievements:• Led the acquisition of three 1-800 Radiator franchises in Southern New England, expanding market presence.• Promoted to VP for Interstate Battery operations within 14 months due to outstanding performance.• Achieved a 13% YoY profitability increase in 2018 through strategic process improvements.• Established a new commercial sales team, driving increased market share and revenue growth.
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PrincipalInsight Solutions Jul 2012 - Present• Founded and developed a consulting firm specializing in marketing and sales strategies, providing expert guidance to clients on achieving business objectives.• Oversaw daily operations, business development, and strategic planning across multiple entrepreneurial ventures under the Insight Solutions umbrella.Key Achievements:• Launched Partners In Networking (PIN), a successful business networking group now comprising three active chapters.• Executed a comprehensive operational overhaul for a Wireless Zone franchise, resulting in a 125% profitability increase.• Acquired and streamlined aZip Permit LLC, optimizing operations for enhanced efficiency and profitability. -
Regional Sales RepresentativeInterstate Battery Of Greater Boston Jul 2016 - Jun 2017• Managed and grew existing client relationships while consistently pursuing new business opportunities for Interstate's automotive battery systems and All Battery Centers.• Developed and executed long-term strategies to increase market share, including plans for a new retail location and distribution center in Central Rhode Island.• Excelled in handling complex, high-value accounts, requiring strategic negotiation and relationship management.Key Achievements:• Successfully managed Enterprise-level accounts, enhancing sales pipeline efficiency and productivity.• Consistently surpassed monthly sales targets, achieving the 2017 annual quota by mid-year.
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Managing MemberAzip Permit Aug 2014 - Dec 2016• Directed all aspects of permit processing, bookkeeping, and strategic planning for a nationwide transportation permitting service.• Enhanced client communication and service delivery, driving a 30% revenue increase through improved staffing and operational processes.• Spearheaded marketing and sales initiatives that significantly expanded the company's market share and profitability. -
Director Of Sales & TrainingSkih Llc Dba Wireless Zone Dec 2012 - Aug 2014• Directed operations across nine Verizon Wireless premium retail franchises, ensuring excellence in sales execution, operational standards, inventory control, and investor relations.• Developed and implemented comprehensive sales training programs to elevate team performance and customer satisfaction.• Maintained high standards of operational efficiency, driving consistent achievement of business objectives.• Recruited and developed a high-performing sales team, enhancing the retail customer experience and establishing robust operational procedures that exceeded industry benchmarks.
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Managing PartnerTower/Rbs Llc Dba Wireless Zone Jan 2009 - Dec 2012• Expanded a single-store Verizon Wireless franchise into a successful four-location enterprise within two years, leveraging strategic cash flow management and growth strategies.• Championed a "WOW" customer service philosophy, fostering a company culture centered on exceptional customer, vendor, and employee experiences.• Led the establishment and attainment of sales and marketing objectives, oversaw HR functions, and ensured strict financial compliance across the organization.Key Achievements:• Surpassed the company’s five-year business plan in under four years, culminating in a successful sale to Aspiration Partners, a venture capital firm, in 2012.• Designated as a franchise training store within six months, mentoring new franchise owners in best practices and operational excellence.• Received the Verizon Wireless Award for Outstanding Performance in 2012 for maintaining operations during Hurricane Sandy and providing community support.• Achieved low staff turnover through a positive work environment and meticulous employee selection processes.
Steve Phelan Skills
Frequently Asked Questions about Steve Phelan
What company does Steve Phelan work for?
Steve Phelan works for Boston Battery Llc
What is Steve Phelan's role at the current company?
Steve Phelan's current role is Versatile VP Blending Strategic Vision and Tactical Execution.
What is Steve Phelan's email address?
Steve Phelan's email address is lw****@****ail.com
What skills is Steve Phelan known for?
Steve Phelan has skills like Sales, Management, Team Building, Customer Service, Training, Marketing, Retail, Sales Management, Strategy, Strategic Planning, New Business Development, Small Business.
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