Quintessential Quarters was founded in January 2018, with the aim of providing exceptional accommodation and extraordinary local experiences to those that visit Dubai. With our sights set on Budapest and Singapore, things are moving quickly, and we're loving every minute of it.

Hosting is our thing. A meticulously managed short-term rental solution. Earn more with Shosty's design and tech expertise!

Manage multiple properties, a variety of online platforms (e.g., Airbnb) and a remote team of contractors on entrepreneurial hospitality venture. Year-on-year revenue growth of over 120%

★ Direct and mentor 10 Customer Service Managers in the Adhesive Technologies business unit covering 90 agents in customer order management in Algeria, Egypt, Gulf Countries, India, Iran, Israel, Kenya, South Africa, and Tunisia with $900M+ annual revenue. ★ Decreased business process time 30 minutes daily by implementing a digital Customer Service app, Freshdesk. Continually evaluate processes, standards, and systems to increase productivity. ★ Collect and archive regional data, consult on systems improvements, and communicate with senior management, department managers, and the leadership team through a monthly operational report. ★ Manage the logistics and schedule annual workshops for Customer Service Managers to discuss regional challenges, share best business practices, and coordinate mid-term strategic priorities.

★ Directed and mentored 11 Operations Managers in Customer Service, Sales Controls, and Sales Planning across Algeria, Egypt, Gulf Countries, Iran, Israel, Jordan, Kenya, Lebanon, Syria, and Tunisia.★ Created and implemented systems, business processes, and management tools to sustain operational excellence in the Laundry and Home Care business unit with annual revenue of $800M+.★ Defined job descriptions, standardized tasks, and developed metrics to continuously evaluate key performance indicators and proactively adjust business practices according to variances. ★ Drafted all team workflow documents including Complaints Management, Sales and Operations Planning (S&OP), Trade Allowance System, and Order to Cash.

★ Directed client experience, sales platforms, marketing systems, business processes, and communication for $1.6B annual revenue of the Laundry, Home Care, and Beauty business units in Central Eastern Europe. ★ Mentored a core team of three and a cross-functional team of 4+ to create iCast, a sales planning app capable of 800K tons annually. Owned the business case, delivered the product on time, and met the €300K budget

Defined and executed all demand management related system processes for a common central warehouse (36.000 pallet places, stock value of EUR 11 million, serving 5 countries).

Designed, developed and trained our information and reporting requirements in CEE. Determined metrics to conduct trend analysis and find sales potential areas

Built long-term and positive relationships with customers while achieving turnover and market share targets. Focus on price negotiations, promotion steering and marketing proposals.