Stephen Shields Email & Phone Number

US

National Director for the Telecommunications Market. Responsibilities include overseeing the development and execution of strategic initiatives to drive growth in key national accounts. Conduct market analysis, cultivate and maintain relationships with key accounts / partners and drive sales efforts identifying customers' needs and deliver value-based.

Houston, TX, US

• Lead a team of National Business Development Managers generating service sales solutions by vertical segments.
• Developed programs for specific Vertical segments nationally including programs catered to customer’s individual needs and defining scope of work to be performed.
• Services include structural analysis, zoning and permitting, construction drawings, procurement of equipment, equipment installation, closeout package and site inspection.
• Implemented reporting and weekly project delivery calls with customers to communicate timetables, next steps and identify key dates and action plans for project completion.
• Developed key relationships with top customers in each vertical segment identifying customer needs and creating solutions for specific vertical needs.
• Developed, implemented and executed on partner program. Based on customer needs signed up partner organizations to fulfill customer needs that Crown did not have the capacity or skillset to deliver. Including Microwave.

Boston, MA, US

Lead a team of National Business Development Managers generating strategic sales and developing vertical specific programs.Verticals responsible for nationally include: Financial Services, Oil and Gas, Utilities, Transportation, Government, IOT, M2M, Wireless Internet Service Providers, Competitive Carriers and Fiber/Backhaul.

Basking Ridge, NJ, US

• Hired to restructure account teams developing personnel while growing revenue.Recognized as top Managing Partner in 2016. President's Cabinet (top 1%)
• Redefined sales activity, focus on hunter mentality and revenue generating activity.
• Developed best practices in reporting, account review, new account acquisition and presentation development, decreasing ramp up time for new hires by 3 months.
• Developed matrix and MBO objectives holding individuals accountable.

Philadelphia, PA, US

• Restructured Business-to-Business department regionally; launched new data applications and new telephone products.
• Reverse-engineered workflow process, driving defects out of the process, properly sizing the support organization and delivering efficiencies resulting in operational savings of 20%.
• Launched phone product from beta stage through hard launch. Managed the process including sales, provisioning, installation and service.
• Restructured sales department, building sales teams focused on SMB, verticals, enterprise and alternative channels.
• Developed best practices for account management, cross-selling and new account acquisition.

• Initially hired to turn Northeast Division around to positive growth. Promoted to Vice President of Sales within 6 months of start date
• Implemented regional management by objective goals and adjusted compensation to reflect MBO goals and company profitability
• Developed best practices binder, adding a vital tool for individual sales personnel
• Enrolled managers in industry training classes
• Performed regional road shows across the country taking our product to the customer
• Coordinated and ran effective, motivational and educational global sales meeting for over 200 global sales representatives

US

• Founded Bridge Communications, as an exclusive dealer for AT&T Wireless. Asked to launch master agent program to look for and set up distribution points throughout New England.
• Successfully launched new master agent program for AT&T Wireless. Opening 40 distributors in the first 90 days
• Developed and managed strategic relationships with Nextel and T-Mobile dealers
• To deliver a one stop package for distributors
• Developed a reseller program to distribute cellular accessories from China

• Hired to launch indirect distribution program for the New England market. Asked to duplicate my success as Vice President throughout the Northeast, managing all distribution points and sales for the region.
• Project manager for sales force automation system (Mobilize).
• Helped launch Wireless Enterprise Software Solution
• Developed and managed strategic relationships with Dana Farber Cancer Institute, EMC Corporation, Intel, Hewlett Packard, MIT and State Street Bank
• Negotiated and closed a 5,000 unit deal with Beth Israel Deaconess Hospital
• Negotiated and closed a 10,000 unit deal with the State of Massachusetts

• Initially hired as a Sales Representative progressing to Sales Manager, then eventually to part owner. Sold HVAC maintenance contracts and HVAC installations.
• Involved in successful start-up businesses, Trodella Mechanical, which was eventually sold to Winchester Mechanical.
• Developed relationships and closed multiple site service contracts including New England Development and Fleet Bank

US

• Hired to manage and grow account base for New England and foreign accounts. CMG initially started as a mailing list company selling compiled mailing lists to publishers.
• Closed CMG’s largest customer Ed Hamilton Booksellers. Sale included testing 50 new markets.
• Acquired the greatest number of book publishers to participate in our newly developed academic data base including Harvard and Yale Press.
• Recognized for 150% growth of territory within 6 months

Education record

Education record