Stephen Donohue Email & Phone Number

Set technology strategies that deliver customer excellence, optimize efficiency, and enable the firm to expand market presence.

Richmond, Virginia Area

Senior architect and team leader in Capital One’s enterprise architecture organization, reporting to the company’s Enterprise Chief Architect. Work with executives to produce proposals and detailed architectures for multiple initiatives. Lead a team of 15 analysts and software engineers responsible for Capital One’s architecture GRC, as well as a custom-built web portal designed to provide architecture tooling and insights to the enterprise.- Drove updates to the enterprise architecture Operating and GRC models and organizational structure, increasing system security and reducing redundant systems- Led creation of architecture automation software that will reduce the time and effort needed to create secure, compliant solutions- Designed reusable, enterprise applications that integrate Capital One with the Credit Bureaus and other similar third-party data services- Led an initiative that generated a proposal for addressing inconsistencies in Capital One’s use of metrics and insights (i.e. dashboards)

Hartford, Connecticut Area And Philadelphia, Pa

Chief architect and leader of a team of 50+ analysts (architects, product owners, data analysts) that support Cigna Group Insurance (“CGI”), a Cigna line of business offering Group and Voluntary life, accident, disability, and absence management products. Set technology strategy and direction, crafted multi-year technology roadmaps, and staffed initiatives in CGI’s annual $40M+ project portfolio.- Led creation of a multi-year, $200M+ technology strategy and roadmap that modernized and streamlined CGI’s core administrative capabilities: policy, enrollment, billing, claims, and document management. Oversaw implementation with multiple Cigna technology organizations and vendors (particularly Fineos)- Drove creation of the CGI Digital strategy, expanding and modernizing web, mobile, and reporting capabilities. Leveraged a microservices architecture and an Angular front-end- Worked with business leaders to craft Cigna’s Voluntary strategy. Led creation of the Voluntary technology roadmap- Pioneered Cigna’s shift to public cloud hosting, adopting Amazon Web Services (AWS) for mission-critical platforms- Led multiple re-engineering efforts that increased system scalability, resiliency, and efficiency, breaking up monolithic systems into service-based applications- Negotiated and secured contractual terms with third-parties (SaaS, COTS, and BPO)- Implemented the Agile (sAFE) methodology, incorporating innovative architecture and requirements techniques that optimize Agile’s effectiveness in large-scale projects- Increased efficiency and reduced expenses by restructuring and consolidating redundant functions- Ranked highly in anonymous employee surveys for motivating team members, providing career growth opportunities, and general job satisfaction

Hartford, Connecticut Area

Created enterprise architectures integrating vendor, mainframe, distributed, and desktop platforms, spanning multiple organizations. Garnered buy-in for solutions from senior IT and business leaders. Supervised solution implementation through large-scale, multi-year projects.- Lead Architect in the re-design of Cigna’s 270/271 HIPAA transaction interfaces- Lead Architect for 2 data domains in Cigna’s master data management strategy: Claims and Codesets. Designed and implemented sources-of-truth and data warehouses for each- Following Cigna’s acquisition of Great West Healthcare, designed the integration of the 2 parties’ provider management systems- Lead architect in Cigna’s implementations of Medicare Part D and the Affordable Care Act (PPACA)- Held lead architect and project manager roles in the successful rollout of CIGNA’s consumerism (HRA, FSA, HSA) platforms- Earned consistently strong performance reviews; recognized by senior management repeatedly for courage to challenge ‘group think’, solution innovation, customer focus, and high levels of personal commitment to project success

Greater New York City Area

Greater New York City Area

Greater New York City Area

Greater New York City Area