Technology/Vendor Manager
Baltimore, Md / Silver Spring, Md
Provided technical support, product selection, planning and project management for the implementation of loop access platforms and Passive Optical Networks (PONs). Ensured all technical, operational, and service requirements were met; developed and maintained requirements; served as the project lead for the introduction of new products and technologies, and acting as interface for internal and external operational support systems (OSS) organizations to assure compliance to requirements prior to deployment.Specific technologies included: ISDN, xDSL, ATM, FTTx, BPON, GPON, VoIP, Ethernet• Cross Functional Team Leado Performed Project Management and trouble resolution efforts to keep projects on tracko Integrated field and staff efforts into one cohesive plano Created and managed ad-hoc subteams to tackle critical, time-sensitive network/platform issues• Vendor Managemento Responsible for planning and tracking hardware and software deliverableso Led requirements gathering and review sessions with vendors o Hosted weekly status calls and quarterly roadmap meetings to drive project milestones• Development and Coordination of Testing Requirementso Developed complete and comprehensive testing requirements – streamlined testing effort between Testing and Operations to expedite product deploymento Developed test plans, test bed configurations and intra-lab interconnections• Network Evolution Planning, Support and Architecture Managemento Evaluated cost of adding technology/services to existing platforms– variables included capital costs, migration efforts, and bottom line customer experienceo Developed leading edge services designed to take market share from our competition and increase revenues
