Stephen Schein Email & Phone Number

Annapolis, Md, Us

Garden City, Ny, Us

Cultivate, develop, and inspire workforce to consistently exceed expectations of both internal and external clientele. Spearhead strategic planning, vendor selection, and contract negotiation, while deploying effective KPI management strategies and executing robust implementation. Pioneer the establishment of the Government and Defense Vertical within the company. Lead the recruitment and selection of all new team members and conduct performance reviews for entire staff. Instill winning team culture within the branch by transforming from sense of inadequacy to cohesive and triumphant unit.• Transformed underperforming office by converting from annual loss of $365K to impressive net profit trajectory of $1.8M through comprehensive P&L oversight and management.• Enhanced sales and operational efficiency by recruiting and managing dedicated sales and accounting management personnel, realizing 30% reduction in costs and exponential sales growth.• Ensured effective management of account managers, leading to 99% retention rate of large accounts.• Achieved record-breaking new business sales, securing highest net revenue with $89K gross profit per month.• Consistently exceeded budgetary goals, averaging over 150%, and conducted comprehensive business reviews.• Orchestrated remarkable turnaround of unprofitable branch, elevating from bottom position (26 out of 26) to commendable third place in net profitability.

Greenwich, Ct, Us

Oversaw operational performance of the terminal, including on-time pick-up and delivery, volume management, equipment balance, and reduction of empty miles. Managed dispatch, safety, and coordination functions within the terminal. Supervised all terminal dispatch, planning, and document management processes. Ensured that terminal personnel received proper training and actively engaged in ongoing learning initiatives as needed.• Orchestrated the comprehensive oversight of terminal Profit and Loss (P&L) against established budgets and forecasts.• Exhibited adept management skills, encompassing interviewing, hiring, and training employees, strategic work planning and delegation, performance evaluation, employee recognition, disciplinary actions, complaint resolution, and problem-solving.• Sustained seamless interaction and relationships between terminal operations and 25 driver Independent Contractors while holding responsibility for managing IC tractor maintenance, recruiting, and retention to meet predefined fleet size objectives.• Rigorously enforced Key Performance Indicators at terminal and maintained highest standards of safety through close collaboration with Independent Contractors.

Schaumburg, Il, Us

Collaborated closely with branch and corporate management to strategically develop the international product offering. Pioneered and conducted seminars on general forwarding, NAFTA, and government compliance. Oversaw the entire sales process, from lead development to quotation preparation, Request for Quotation (RFQ) management, business closure, creation of Standard Operating Procedures (SOPs), client onboarding, continuous execution, and account management. Ensured unwavering compliance with domestic and foreign Customs regulations and other government agency requirements. Developed and implemented Key Performance Indicator management strategies to drive successful execution.• Elevated the skills and capabilities of staff to effectively manage and oversee diverse range of transportation modes.• Instituted and delivered comprehensive sales training programs for staff to foster deep understanding of and success in selling international business.• Took the lead in executing all transportation modes on file-by-file basis and supervised staff in operational execution.• Spearheaded the transformation of phone, internet, and hardware systems, elevating capabilities, robustness, security, and cost-effectiveness.• Skillfully negotiated new construction office contract and five-year lease, resulting in 20% reduction in overall facility costs while maintaining same square footage and outsourcing warehouse management.

Eden Prairie, Minnesota, Us

Pioneered the creation and oversight of inaugural consolidated budgets for merged offices. Collaborated with branch manager to strategically plan the structure of combined offices, both in current form and for future development. Conducted thorough staff evaluations with goal of aligning both offices into a unified set of branch and company objectives.• Facilitated the collection of $750K in overdue receivables to the unintegrated CHR branch by implementing more robust invoicing and receivables management system, and hiring full-time accounting resources.• Led the seamless integration of Phoenix International Atlanta and CHR Atlanta, encompassing management, facilities, budgets, staff, systems, policies, and organizational culture.• Ensured the successful retention of 99% of major accounts through effective management of account managers.• Secured the largest net revenue from new business, achieving remarkable $45K in net revenue per month.• Contributed to consistently exceeding budgetary goals, averaging 125%, while conducting comprehensive business reviews.• Successfully recruited and hired 38 new staff members, effectively doubling the size of the combined branch.

Eden Prairie, Minnesota, Us

Orchestrated the development of accounts by fostering deeper customer relationships, extending engagement to C-Suite level. Collaborated with customers to reduce transactional costs on both the buying and selling fronts. Devised meticulous Key Performance Indicator management strategies and executed with remarkable effectiveness. Conducted comprehensive business reviews and organized on-site customer educational seminars.• Oversaw and cultivated accounts while generating substantial monthly net revenue of $25K and beyond.• Advanced the adoption of cutting-edge technology solutions across comprehensive portfolio of accounts.• Spearheaded innovative approaches to how customers engaged with C.H. Robinson, including the introduction of fixed pricing and greater service consolidation.• Introduced novel system of standard operating procedures to ensure highest levels of operational excellence across the branch, benefiting all accounts.• Honored client request to provide on-site support at large client's location, managing operations during the absence of regular manager for entire month.• Marketed compliance services, encompassing anti-dumping compliance auditing, classification analysis, C-TPAT program creation, and distribution network analysis, resulting in 20% increase in net revenue within account base.• Recognized as a key resource for the integration of the Atlanta Phoenix International and C.H. Robinson offices by the Atlanta General Manager, with a subsequent request for a transfer to Atlanta to lead this integration effort.

Wheat Ridge, Co, Us

• Manage and responsible on a file level air, ocean, warehouse and truck operations.• Create, implement, and provide operational support for customized logistics solutions.• Vendor selection, management and contract negotiation.• Develop and implement short and long term strategy for product and company growth.• Manage and motivate staff to satisfy and surpass internal and external customers' expectations.• Create pricing tariffs for customers and provide spot pricing according to market conditions.• Ensure compliance with domestic and foreign Customs and other government agency regulations.• Manage customer relationships.

Eden Prairie, Minnesota, Us

• Responsible for air, ocean, and truck import operations.

Osnabrueck, Niedersachsen, De

• Responsible outside sales. • Develop current accounts. • Create and implement customized logistics solutions. • Vendor selection and contract negotiation.

Oo

• Responsible outside sales. Achieved 250% sales targets. • Develop current accounts. Average 20% increase. • Create and implement customized logistics solutions. • Vendor selection and contract negotiation.

Grovetown, Ga, Us

• Vendor selection and contract negotiation. • Implementation and control of supply chain.• Responsible for all Customs compliance. • Manage and motivate staff to satisfy and surpass internal and external customers' expectations.• Saved $250,000 in logistics costs in first year.

Eden Prairie, Minnesota, Us

• Responsible outside sales. 150% sales targets first year. • Develop current accounts. Average 50% increase. • Create and implement customized logistics solutions. • Vendor selection and contract negotiation.

Eden Prairie, Minnesota, Us

• Responsible for all aspects of air and ocean export operations.• Held management responsibility for air export operations. • Responsible for on-site implementation and operations for a large client project account.

Hedehusene, Dk

• Responsible for all aspects of air and ocean import and export operations.

Bachelor Of Arts, International Affairs (Major), Asian Studies (Minor)

General Studies