Vice President Program Management
Current
Apr 2024 - Present
AeroLeads people directory · profile
Stephen Schmidt Email & Phone Number
VP Program Management @ RAPP | Leading Agile Transformation | CSM
at
RAPP
1 work email found
@manifest.com
2 phones found area 312
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
VP Program Management @ RAPP | Leading Agile Transformation | CSM
Location
Park Ridge, Illinois, United States
Who is Stephen Schmidt? Overview
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Quick answer
Stephen Schmidt is listed as VP Program Management @ RAPP | Leading Agile Transformation | CSM at RAPP, based in Park Ridge, Illinois, United States. AeroLeads shows a work email signal at manifest.com, phone signal with area code 312, and a matched LinkedIn profile for Stephen Schmidt.
Stephen Schmidt previously worked as Vice President Program Management at Rapp and Director Program Management at Rapp. Stephen Schmidt holds Bachelor Of Fine Arts, Theater Design And Technology from Drake University.
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{first}.{last}@manifest.com
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Profile bio
About Stephen Schmidt
As a Director Program Management with CSM and Generative AI certifications, I have more than 20 years of experience in driving digital transformation and customer experience (CX) for diverse clients and industries. I currently lead the North American Iris Digital Consulting practice, where I collaborate with teams and clients to create and optimize CX frameworks and strategies that deliver impactful and innovative solutions.I have a proven track record of managing delivery, operational excellence, resourcing, and project margins for various CX-focused agencies and startups. I have successfully developed and executed an operating model for strategic program execution and management in a matrixed agency environment, delivering three weeks ahead of schedule and 9% under budget. I am passionate about creating a safe, flourishing environment for everyone I work with, and I strive to balance talent development and organizational needs. I am also skilled in script reading, social media marketing, and user experience (UX) and service design operations.
Listed skills include Digital Marketing, Web Project Management, E Commerce, Strategy, and 31 others.
Current workplace
Stephen Schmidt's current company
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15 roles
Stephen Schmidt work experience
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Director Program Management
Sep 2023 - Apr 2024
Sr. Director, Cx Strategy + Operations
As North American practice leader for Iris Digital Consulting, I spearheaded a crucial digital transformation that enabled creative customer experience (CX) initiatives. Empathy modeling, persona development, and journey mapping were prioritized to transform user experience design.I worked with customers and teams to improve maturity frameworks.
Oct 2019 - Sep 2023
Vp, Cx And Delivery
Marmalade
My principal aim was to develop an all-encompassing operational CX and project management framework from the ground up for this fledgling agency that specializes in CX. By advocating for operational excellence, supervising resource allocation and benefits assignments, spearheading recruitment efforts, and meticulously managing project margins, I.
Dec 2017 - Sep 2019
Founder, Writer/Producer
Schadenfreude Media, Llc
As an esteemed Chicago Emmy award-winning producer and writer, I played a pivotal role in the success of the renowned sketch ensemble Schadenfreude. The group flourished with my creative contributions and organizational planning, performing in over 350 shows across three continents. Our ensemble specialized in using incisive comedy as a powerful tool to.
Sep 1998 - Aug 2019
Director Program Management
In my pioneering role as the first Integrated Project Manager for the central region, I was instrumental in aligning diverse service lines such as Technology, Requirements, Analytics, Reporting, Creative, CRM, and Email Managed services under a unified Statement of Work (SOW). My responsibilities extended to the planning and management of digital.
Jan 2017 - Dec 2017
Group Director, Project Management
In this role, I led cross-functional teams, guiding them to produce best-in-class work that excites our clients and adds significant business value. This has been instrumental in enhancing customer engagement and driving conversions. As the leader of the project management department, I have been responsible for the seamless execution of large-scale.
Oct 2015 - Jan 2017
Director, Customer Strategy And Development
In my management role, I significantly contributed to the process development of the Marketing and Client Services team. My efforts were instrumental in driving exponential client growth, a testament to which is the impressive roster of clients we acquired, including notable names like Altria, IKEA, JoAnn Fabrics, EXPRESS, Wet Seal, H&M, Hidden Valley, and.
Apr 2015 - Oct 2015
Senior Manager, Program Director
As one of the three portfolio managers at our Chicago office, I played a crucial part in scoping and directing all work, including new business scoping, estimation, and delivery planning. I developed and implemented approaches designed to solve business problems and align objectives with planned key performance indicators (KPIs).Leading multi-disciplinary.
Jan 2014 - Mar 2015
Manager Project Management
As a leader on the Project Management team, I was responsible for managing four accounts, contributing to an annual revenue of $3M. A key initiative I undertook was standardizing a new quarterly review cycle. This encompassed a comprehensive evaluation of accounts, staff, and budgets for all teams in the Chicago office, enhancing operational efficiency and.
Feb 2012 - Dec 2013
Director Of Ecommerce, Marketing And Technology
Led an organization of project managers, business analysts, developers, and creative services responsible for the development and implementation of the corporate technology eCommerce strategies supporting the organization's eCommerce practice. Responsibilities included the full IT lifecycle including corporate IT strategy, application design and.
Jan 2009 - Feb 2012
Senior Project Manager
- Hired as agency’s first project manager. Initiated project management, billing, video, and multimedia processes for client service and finance team. Managed approximately 25+ active projects (maintenance and site.
- Established new project estimation standards and financial-focused post mortems for business unit and company, new standards and templates integrated delivery reviews with all departments and minimized questions on how.
Feb 2004 - Dec 2008
Producer/Writer - "Schadenfreude"
I wrote and produced 34 episodes of a 30-minute sketch comedy show on Chicago Public Radio during my creative tenure. This series quickly became a cultural touchstone for listeners in the Chicago area. It resonated deeply with the audience by playfully and insightfully rallying against well-known local idiosyncrasies, capturing our community's unique.
Jan 2003 - Jun 2005
Technology Manager
Nov 1998 - Feb 2004
Technical Analyst
Feb 1997 - Nov 1998
1 education record
Stephen Schmidt education
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Drake University
FAQ
Frequently asked questions about Stephen Schmidt
Quick answers generated from the profile data available on this page.
What company does Stephen Schmidt work for?
Stephen Schmidt works for RAPP.
What is Stephen Schmidt's role at RAPP?
Stephen Schmidt is listed as VP Program Management @ RAPP | Leading Agile Transformation | CSM at RAPP.
What is Stephen Schmidt's email address?
AeroLeads has found 1 work email signal at @manifest.com for Stephen Schmidt at RAPP.
What is Stephen Schmidt's phone number?
AeroLeads has found 2 phone signal(s) with area code 312 for Stephen Schmidt at RAPP.
Where is Stephen Schmidt based?
Stephen Schmidt is based in Park Ridge, Illinois, United States while working with RAPP.
What companies has Stephen Schmidt worked for?
Stephen Schmidt has worked for Rapp, Iris, Marmalade, Schadenfreude Media, Llc, and Merkle.
How can I contact Stephen Schmidt?
You can use AeroLeads to view verified contact signals for Stephen Schmidt at RAPP, including work email, phone, and LinkedIn data when available.
What schools did Stephen Schmidt attend?
Stephen Schmidt holds Bachelor Of Fine Arts, Theater Design And Technology from Drake University.
What skills is Stephen Schmidt known for?
Stephen Schmidt is listed with skills including Digital Marketing, Web Project Management, E Commerce, Strategy, Social Media Marketing, Email Marketing, Web Design, and Integrated Marketing.
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