Journey Expert - Customer Resolution Portfolio
Current
Feb 2020 - Present
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Stephen Shaw Email & Phone Number
Journey Expert - Customer Resolution Portfolio at ANZ
at
ANZ
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Journey Expert - Customer Resolution Portfolio at ANZ
Location
Southbank, Victoria, Australia
Company size
Who is Stephen Shaw? Overview
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Quick answer
Stephen Shaw is listed as Journey Expert - Customer Resolution Portfolio at ANZ at ANZ, a company with 44544 employees, based in Southbank, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Stephen Shaw.
Stephen Shaw previously worked as Journey Expert - Customer Resolution Portfolio at Anz and Net Promoter System Analyst, Customer Experience at Anz. Stephen Shaw holds Bachelor Of Business, Human Resource Management And Marketing from Swinburne University Of Technology.
Company email context
Email format at ANZ
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ANZ
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Profile bio
About Stephen Shaw
My passion is people and I thrive in any environment where I am able to play a role in positively impacting our customers and staff. I am proud to represent an organisation that truly values it's customers and believes that having a diverse and inclusive workforce is essential to it's success. I hold a Bachelor of Business from Swinburne University majoring in Human Resource Management and Marketing. I have extensive experience in people and change management, high volume recruitment, stakeholder management and providing exceptional customer service both internally and externally.
Current workplace
Stephen Shaw's current company
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Anz
9 roles
Stephen Shaw work experience
A career timeline built from the work history available for this profile.
Net Promoter System Analyst, Customer Experience
Implementing the Net Promoter System (NPS) across our front line, customer facing teams. Focusing on the principles of "Listen, Learn, Act" the system is designed to align with ANZ's customer promises and provides a direct line of communication from our front line bankers to product, process and policy teams across the bank. Our aim is to dramatically.
Nov 2017 - Feb 2020
Recruitment Coordinator
May 2016 - Nov 2017
Talent Acquisition Specialist
Sep 2015 - May 2016
Recruitment Coordinator
Jul 2014 - Sep 2015
Team Leader
Jul 2010 - Jul 2014
Mortgage Customer Service Consultant
Oct 2007 - Jul 2010
Fraud Prevention Officer
Oct 2006 - Oct 2007
Fraud Prevention Officer
Jul 2005 - Oct 2006
Team & coworkers
Colleagues at ANZ
Other employees you can reach at anz.com. View company contacts for 44544 employees →
FA
Fehrial Afzal
Colleague at Anz
Christchurch, Canterbury, New Zealand, New Zealand
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SP
Sujata Pal
Colleague at Anz
Bengaluru, Karnataka, India, India
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MK
Michelle Kam
Colleague at Anz
Greater Melbourne Area, Australia
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KK
Kiran Kumar Manga
Colleague at Anz
India, India
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FA
Faiyaz Aslam
Colleague at Anz
Melbourne, Victoria, Australia, Australia
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SF
Stephanie Fichera
Colleague at Anz
Carlton, Victoria, Australia, Australia
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CB
Cheryl Blakeman Anz
Colleague at Anz
Queensland, Australia, Australia
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TR
Tony Romano
Colleague at Anz
Greater Adelaide Area, Australia
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AB
Adrian Bartlett
Colleague at Anz
Greater Melbourne Area, Australia
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LL
Luke Lynch
Colleague at Anz
Harris Park, New South Wales, Australia, Australia
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Fehrial Afzal
Colleague at Anz
Christchurch, Canterbury, New Zealand, New Zealand
View →
SP
Sujata Pal
Colleague at Anz
Bengaluru, Karnataka, India, India
View →
MK
Michelle Kam
Colleague at Anz
Greater Melbourne Area, Australia
View →
KK
Kiran Kumar Manga
Colleague at Anz
India, India
View →
FA
Faiyaz Aslam
Colleague at Anz
Melbourne, Victoria, Australia, Australia
View →
SF
Stephanie Fichera
Colleague at Anz
Carlton, Victoria, Australia, Australia
View →
CB
Cheryl Blakeman Anz
Colleague at Anz
Queensland, Australia, Australia
View →
TR
Tony Romano
Colleague at Anz
Greater Adelaide Area, Australia
View →
AB
Adrian Bartlett
Colleague at Anz
Greater Melbourne Area, Australia
View →
LL
Luke Lynch
Colleague at Anz
Harris Park, New South Wales, Australia, Australia
View →
1 education record
Stephen Shaw education
FAQ
Frequently asked questions about Stephen Shaw
Quick answers generated from the profile data available on this page.
What company does Stephen Shaw work for?
Stephen Shaw works for ANZ.
What is Stephen Shaw's role at ANZ?
Stephen Shaw is listed as Journey Expert - Customer Resolution Portfolio at ANZ at ANZ.
Where is Stephen Shaw based?
Stephen Shaw is based in Southbank, Victoria, Australia while working with ANZ.
What companies has Stephen Shaw worked for?
Stephen Shaw has worked for Anz, Melbourne It, and National Australia Bank.
Who are Stephen Shaw's colleagues at ANZ?
Stephen Shaw's colleagues at ANZ include Fehrial Afzal, Sujata Pal, Michelle Kam, Kiran Kumar Manga, and Faiyaz Aslam.
How can I contact Stephen Shaw?
You can use AeroLeads to view verified contact signals for Stephen Shaw at ANZ, including work email, phone, and LinkedIn data when available.
What schools did Stephen Shaw attend?
Stephen Shaw holds Bachelor Of Business, Human Resource Management And Marketing from Swinburne University Of Technology.
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