Stephen Silveira Email & Phone Number

Oversaw operations for a general contractor specializing in design, engineering, and completion of over 50 annual commercial and residential projects, with a focus on commercial and medical tenant improvements and residential remodels. Led client meetings to present services, conducted in-depth needs, timeline, and budget analyses, enhancing client loyalty, acquisition, and revenue.Collaborated with stakeholders to provide quotes, identify materials, and schedule projects. Developed bids, including scope of work and pricing breakdowns, and generated historical cost reports to enhance bid competitiveness. Supervised a team of up to 10 subcontractors in painting, plumbing, and electrical work, among other areas. Led scheduling, maintained regular communication, and provided training on technical topics, customer service, and project management best practices. Managed field operations, monitored labor and material expenses, reviewed deliverables, service reports, and customer communications, and trained users on new hardware, ensuring quality and safety in all field activities.Built and maintained relationships with suppliers, service companies, subcontractors, and vendors, evaluated contracts, and negotiated new and extended agreements, achieving cost savings. Focused on fostering positive customer relationships, leading communications and follow-ups, and ensuring satisfaction throughout projects. Understood client needs through an intake system, developed product and design specifications, and guided clients through project timelines.Ensured company compliance with local, state, and federal building codes by researching, recording, and confirming code requirements for each project. Met with project and client teams to review and inspect structures, ensuring all projects met code regulations and informed clients on proper applications.

Led project management of Water Room construction for Dialysis providers, partnered with client project manager, on-site representative, and architect to build out water purifying systems, confirmed electrical, plumbing, wall covering, and flooring specifications, and recruited and managed team of subcontractors. Oversaw buildout of Treatment Rooms for Dialysis Centers, reviewed and approved specific millwork, electrical, and plumbing requirements, coordinated with all trades for scheduling, and worked with client project and facilities leadership to resolve any unplanned issues.Led the planning and execution of multiple commercial tenant improvement projects; managed scheduling, quality control, timelines, customer service, and safety actions and operations