Jared S. Email and Phone Number
Jared S. work email
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Jared S. personal email
Product and experience design leader that gets great *stuff* doneI deliver delightfully innovative products, build crazy productive and healthy teams, and create business outcomes based on real human insight. I use a combination of user empathy, analytics, and decades of design and product experience to become an indispensable partner to engineering and business teams. I'm versatile and flexible; equally comfortable pitching to executives at a Fortune 100 company as doing the daily work at an early stage startup.Areas of ExpertiseProduct Management, User Research, Design Thinking, Facilitation, Strategy Development, Usability Testing, Customer Journey Mapping, Information Architecture, Cross-functional Leadership, Design Operations, Qualitative and Quantitative Research, Experience Strategy, Business Analysis, User Experience Design, Customer Experience
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Vice President, Product Design And ContentTimelycare Jun 2023 - PresentFt Worth, Tx, UsDelivered insightful experiences driving measurable ROI for TimelyCare, a leading telehealth company focused on higher education, serving 350+ top colleges including Harvard, Stanford, and Duke.
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Vice President, DesignBright Health Jul 2021 - Jun 2023Bloomington, Minnesota, UsAligned strategies across product, engineering, and design, advising the Chief Product Officer. Analyzed problems using systems thinking and informed stakeholders about design opportunities and risks.- Scaled the design organization from 1 designer to 20+ in less than a year. Developed new roles and disciplines within the design program such as Research, Design Ops, and Experience Strategy.- Reduced design cycle/delivery time through the establishment of a multi-brand design system.- Deployed digital authorization portal that increased electronic submissions by 32%, reducing errors and saving thousands of hours of manual entry per year.- Coordinated user research program that defined early priorities/jobs to be done for product roadmap of consumer mobile app.- Facilitated design thinking workshops to define an integrated system of care across Bright's portfolio of Insurance (Care Financing) and Provider (Care Delivery) businesses.- Generated customer journey maps to improve the experience across Bright's numerous brands and consumer/provider facing digital properties. -
Senior Director, Ux DesignBright Health Oct 2020 - Jul 2021Bloomington, Minnesota, Us
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Podcast HostMaking Digital Sep 2019 - Feb 2023
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Design DirectorUsaa Sep 2017 - Oct 2020San Antonio, Texas, Us- Led executives through a cross-company human centered design process to ensure an exceptional experience for more than 1M impacted consumers during the multi-billion dollar sale of the USAA Investment company to Charles Schwab. - Isolated key internal inefficiencies in the investment recommendation experience, resulting in an estimated savings of $1.2 million/year.- Supported the checking account experience responsible for over 20 million transactions per day.- Pioneered the use of conversational UI for investment recommendations through the design of USAA’s robo-advisor product. -
Lead Product DesignerUsaa Mar 2016 - Aug 2017San Antonio, Texas, UsLead designer with the USAA Investment Company specializing in design thinking, continuous delivery product design, creative leadership in an agile environment, responsive interaction design, front end development, and end to end experience design.
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Senior Experience DesignerUsaa May 2014 - Mar 2016San Antonio, Texas, UsUser experience and interaction design of mobile and web applications within the USAA Life and Health Insurance business at USAA.
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User Experience InstructorDigital Creative Institute Jun 2016 - Mar 2020San Antonio, Tx, UsTeach and mentor cohorts of apprentices on the basics of front end development and designing for digital. -
Guest LecturerUniversity Of North Carolina At Chapel Hill Nov 2017 - Nov 2018Chapel Hill, Nc, UsLectured at the University of North Carolina on the design thinking process and it’s central role in product development And business innovation. -
Senior DesignerTexas Creative May 2013 - May 2014San Antonio, Texas, UsDelivered design solutions for brands such as Rackspace, HD Radio, Cirrus and the Tobin Center for the Performing Arts.Worked directly with client executive leadership to establish trust, build relationships and work toward understanding business and user needs and how those translate into executable digital solutions. -
Mobile Ui Designer/DeveloperTrabian Technology Oct 2012 - May 2013Indianapolis, Indiana, Us -
Product Manager & Ux DesignerUpperroom Technologies Jan 2009 - Nov 2012San Antonio, Texas, UsLed a team of designers and developers in the execution of experience driven web and mobile SAAS applications.Consulted with businesses and non-profits to provide innovative strategies based on user-centered methodologies and frameworks.Designed user interfaces for web-based software utilizing Adobe Photoshop, HTML, CSS, Jquery, and PHP.Interfaced directly with executive leadership of client companies to define scope, budget, and timeline.Project managed applications from high level scope definition to final deliverables.Resolved design and/or technical issues and served as a resource to less experienced team members. -
Interactive DesignerCommunity Bible Church San Antonio 2007 - 2009San Antonio,, Texas, UsProvided all aspects of web design for one of the largest churches in America.Designed user interfaces for internal clients.Produced interactive solutions in XHTML, CSS, and PHP.Developed web strategies based on end user -
Graphic And Web DesignerOak Hills Church 2003 - 2007UsCoordinated and oversaw all organization marketing efforts. Redesigned the organization's web presence with a focus on user needs. Created marketing materials including CD covers, brochures, posters, bulletins, newspapers, websites, and direct mail pieces.
Jared S. Skills
Jared S. Education Details
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Harding UniversityInteractive Media
Frequently Asked Questions about Jared S.
What company does Jared S. work for?
Jared S. works for Timelycare
What is Jared S.'s role at the current company?
Jared S.'s current role is Design Executive | Experience Strategist | Team Builder.
What is Jared S.'s email address?
Jared S.'s email address is js****@****lan.com
What schools did Jared S. attend?
Jared S. attended Harding University.
What skills is Jared S. known for?
Jared S. has skills like User Experience, Web Development, Wordpress, Interaction Design, User Interface, Web Applications, Jquery, Photoshop, User Experience Design, Php, Xhtml, Online Marketing.
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