Jon Stephens possesses expertise in change management, strategy, management consulting, stakeholder management, business transformation and 32 more skills. Colleagues describe him as "Jon has been a trusted advisor and terrific coach over the last 18 months as we’ve partnered to establish a new Product & CX capability for Nortal in North America. His thought leadership, product acumen and consulting expertise have had a positive impact on our team’s efforts to promote Product & CX solutions and deliver quality client work in the U.S. and Canada. Best of all, Jon led from the front in building a global team of product leaders / experts, enabling us to frequently connect and collaborate across distant time zones. His focus on the customer, the team and delivering value to both is to be admired and emulated." and "Jon is one of those rare leaders who brings simplicity, acumen and fun to every complex project with his incredible skills of structure, foresight and people management. His leadership and excellent communication has helped us to successfully deliver a major digital transformation project in the North West London NHS Heart Failure clinical pathway. Together with Jon's steer and support, we were able to bring together a wide range of stakeholders and decision-makers in discovering and demonstrating real clinical and health economic value of digital improvements. "