Stephen F. Smith, Pmp, Safe-Spc, Icp, Icp-Acc, Icp-Atf, Csm Email & Phone Number

Richmond, VA, US

Worldwide, OO

• Government & Public Sector (GPS) Sr. Agile Coach & Trainer providing guidance and support to executive leadership, managers, and Agile project teams, as they develop strategies, approaches, plans and processes to.
• Coach and train executive leadership, managers, Agile project teams, and major stakeholders through outcome-oriented enterprise Agile transformations adapting “Deloitte’s Project Delivery Framework”. Assist with.
• Design and create extensive Agile training content, playbooks, and templates to facilitate and support Agile transformation training delivery. Deliver instructor-led Agile and Scaled Agile (SAFe) training workshops.
• Coach and train Agile project teams from project launch to self-sufficiency in Agile ways of working including ensuring adoption of standards, ceremonies and events, and applying best practice Agile tools, techniques.
• Ensure Agile project teams are cross-functional, self-directed, with strong accountability and team cohesion. Conduct Agile “Coaching Hours”, stakeholder interviews, protect team observations and maturity assessments.
• Assist and support establishing an Agile product-centric, value-oriented, scaled environment utilizing Scaled Agile (SAFe), and enablement of SAFe roles and responsibilities, values, principles, and practices.

Mumbai, Maharashtra, IN

• Enterprise Agile coaching, training, and mentoring working directly with domestic and global client base on various large-scale enterprise engagements. This was achieved through utilizing executive, product, process.
• Coached executive leadership, managers, Agile project teams, and major stakeholders through outcome-oriented enterprise Agile transformations adapting “Deloitte’s Project Delivery Framework”. Assisted with writing.
• Designed and created extensive Agile training content, playbooks, and templates to facilitate and support Agile transformation training delivery. Delivered instructor-led Agile and Scaled Agile (SAFe) training.
• Coached and trained Agile project teams from project launch to self-sufficiency in Agile ways of working including ensuring adoption of standards, ceremonies and events, and applying best practice Agile tools.
• Ensured Agile project teams were cross-functional, self-directed, with strong accountability and team cohesion. Conducted Agile “Coaching Hours”, stakeholder interviews, protect team observations, maturity assessments.
• Assisted and supported establishing an Agile product-centric, value-oriented, scaled environment utilizing Scaled Agile (SAFe), and enablement of SAFe roles and responsibilities, values, principles, and practices.

Richmond, VA, US

• Adjunct Instructor for the School of Business and School of Humanities, strongly demonstrating the ability to employ multiple teaching strategies and creating a learned-centered classroom environment in the following.
• Responsible for the success of proper delivery of the assigned college courses and academic programs; working collaboratively with campus deans, managers and facility leads to facilitate student success
• Assists students on college and career success skills through student development courses; mentoring and coaching on effective study habits; and career and academic planning
• Management Advisory Committee Chair; Virginia Community College System (VCCS) online instructor certification – December 2009; and strong instructor student evaluations every semester; consistently ranked 4.0+ on a 5.0.

Teaneck, New Jersey, US

• Lean-Agile coaching, training, and mentoring working directly with domestic and global client base on various large-scale enterprise engagements. This was achieved by utilizing process and technical coaching practices.
• Designed and created extensive Agile training content, playbooks, and templates to facilitate and support Agile transformation training delivery. Delivered instructor-led Agile training workshops, bootcamps, individual.
• Coached and trained Agile project teams from project launch to self-sufficiency in Agile ways of working including ensuring adoption of standards, ceremonies and events, and applying best practice Agile tools.
• Ensured Agile project teams were cross-functional, self-directed, with strong accountability and team cohesion. Conducted Agile “Coaching Hours”, stakeholder interviews, protect team observations, maturity assessments.
• Assisted and supported establishing an Agile product-centric, value-oriented, scaled environment utilizing Scaled Agile (SAFe), and enablement of SAFe roles and responsibilities, values, principles, and practices.
• Coached and trained on executing Program Increments (PIs), PI Planning, Agile Release Trains (ARTs), and Solution Trains; Scrum-of-Scrum (SoS), PM Sync and ART Sync; creating Program and Feature Boards; and managing.

• 9 Month Contract: PMO Program Manager (Contractor) PMO Program management responsibilities for a large banking data conversion and integration, which converted customer and account data into a joining core banking.
• Interfaced with C-Level executives, LOB directors, senior managers, Enterprise PMOs, co-suppliers, and vendor PMs to ensure strategic enterprise program and project deliverables were met.
• Provided project team support for resolution and escalation of risks, action items, issues, and decisions (RAID Logs) and provided executive status updates for scorecard dashboard reporting.
• Created and maintained project charters and scope, RACI charts, impediment and dependency logs, playbooks, and templates.

• 8 Month Contract:Agile Program Manager (Contractor)Agile program management responsibilities for US Card Operations process improvement initiatives.
• Assisted Agile project teams maintain prioritized product backlogs, user story mapping and story decomposition; and defining “Definition of Done” (DoD) & “Definition of Ready” (DoR) criteria.
• Provided coaching on user story writing and estimation techniques; creating Agile project team working agreements with team norms; release, change and defect management; and managing RAID logs and understanding Agility.
• Designed and created extensive Agile training content, playbooks, and templates; and delivered Agile training workshops, bootcamps, individual role-based and targeted training.

• 12 Month Contract:Agile Chief Scrum Master (Contractor) Agile Chief Scrum Master responsibilities for WellPoint’s Healthy Return System for administering healthcare management programs; including application.
• Assisted Agile project teams maintain prioritized product backlogs, user story mapping and story decomposition, and defining “Definition of Done” (DoD) & “Definition of Ready” (DoR) criteria.
• Provided assistance with user story writing and estimation techniques; creating Agile project team working agreements with team norms; release, change and defect management; and managing RAID logs and understanding.
• Facilitated sprint planning, daily Scrum stand-ups, Scrum-of-Scrum (SoS), product backlog refinement, sprint review & demonstrations, and team retrospective sessions; maintained sprint burn down/burn up charts, team.
• Assisted with designing and creating extensive Agile training content, playbooks, and templates; and delivering Agile training workshops, bootcamps, individual role-based and targeted training.

• 8 Month Contract:Agile Scrum Master (Contractor) Agile Scrum Master responsibilities for an Enterprise Customer Registry (ECR) program; that enabled core domain infrastructure capabilities, data layer services, Service.
• Assisted Agile project teams maintain prioritized product backlogs, user story mapping and story decomposition, and defining “Definition of Done” (DoD) & “Definition of Ready” (DoR) criteria.
• Provided assistance with user story writing and estimation techniques; creating Agile project team working agreements with team norms; release, change and defect management; and managing RAID logs and understanding.
• Facilitated sprint planning, daily Scrum stand-ups, Scrum-of-Scrum (SoS), product backlog refinement, sprint review & demonstrations, and team retrospective sessions; maintained sprint burn down/burn up charts, team.

Richmond, Virginia, US

• Conducted risk-based performance and operational audits according to Generally Accepted Government Auditing Standards (GAGAS); Government Auditing Standards (GAS)/Yellow Book; and Global Technology Audit Guide (GTAG)..
• Audited multi-platform operations and IT applications, networks, databases and processes against industry standards; conducted audit tests to evaluate effectiveness and efficiency with audit policies, procedures.
• Created annual risk assessments, audit plans, work programs, and audit reports and recommendations; and presentations to the CAO and Mayor’s Office, City and School Council, Legal and Audit Committees, and City Agencies
• Managed staff efforts to review and access audit deliverables, artifacts and test evidence; staff audit work papers to ensure compliance with applicable policies and procedures; and budgeting, training and HR.
• Primary City of Richmond and Richmond Public School audit engagements conducted included: Enterprise Resource Planning (ERP) Financial and Procurement Systems; IT Service Desk, Software Licensing and Microsoft Windows.

Richmond, Virginia, US

• Program management responsibilities for the City’s Department of Information Technology Program/Project Management Office (PMO); utilizing Lean SDLC, PMI-PMBOK and ITIL methodologies, frameworks, practices, processes.
• Established a City-wide IT Program/Project Management Office (PMO) that successfully created a program and project management governance framework with compliance standards, guidelines and best practices; and toolkits.
• Implemented CAO scorecard and dashboard reporting tool; PMO portfolio, program and project management reporting; and updated IT service desk guidelines, procedures and tools based on ITIL Foundation & Intermediate.
• Implemented an automated workflow change control and configuration management framework and application; and an automated workflow “Security Access Privilege Request” (SAPR) system application tool
• Interfaced with CAO and Mayor’s Office, City-wide agency directors, project managers and co-suppliers, to ensure program and project objectives were met; maintained project management plans, charters and scope; risks.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Business Administration (Ba), Business Administration And Management, General