Stephen Stafstrom Email & Phone Number

With over three years of professional experience in management and strategic communications, my journey at the Florida Fish & Wildlife Conservation Commission (FWC) has been driven by a commitment to enhancing customer care and internal policy. My mission aligns with FWC's dedication to conservation, leveraging my expertise to transform our customer experience. The values of collaboration and innovation have been cornerstones in my approach, bringing diverse perspectives to the team and fostering a culture of continuous improvement.As the Customer Care Manager since January 2023, I have led a team in partnership with the Executive Office to modernize the customer experience, ensuring our approach meets the modern standards of service excellence. This role has harnessed my skills in budget preparation, personnel management, and maintenance and repair, allowing me to effectively manage resources and inspire my team to achieve our goals collaboratively. With my multilingual abilities, I've also successfully engaged with a broad range of stakeholders, enhancing our agency's reach and impact.

Listed skills include Customer Service, Public Speaking, Manufacturing, Microsoft Office, and 9 others.

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  University Of Central Florida

  International Relations And National Security Studies