Stephen St. Arnaud Email & Phone Number

Boston, Ma, Us

Dallas, Texas, Us

Atlanta, Ga, Us

Quality automation engineer responsible for writing Playwright automated web and API tests for PrizePicks’ daily fantasy sports platform using TypeScript.Created Github Actions CI/CD workflows across multiple development pipelines with integrations to TestRail and Slack for traceability and reporting.

Providence, Rhode Island, Us

Lead engineer supporting the development and testing of a GIS/geospatial workflow management system for the commercial property industry.Lead quality engineer with hands-on responsibility for the development and implementation of a comprehensive testing strategy used to support 2 scrum teams and 6 quality engineers.Ensure that a QA point of view is well represented when refining and estimating user stories, planning sprints, and contributing to team ceremonies.Individually contribute to test case design, automated test development using Cypress, automated build pipeline setup using Azure DevOps, and test execution reporting.Collaborate with the product development team to ensure that tests address all requirements. Lead efforts to document and analyze test results, manage defect tracking, troubleshoot issues, and drive issues to resolution.

Chicago, Il, Us

Principal engineer with software quality ownership across 5 Scrum teams, enhancing Clearcover's quote and bind APIs, auto insurance customer acquisition website, and insurance agent portal applications.Advocated for strategic test automation adoption, resulting in increased efficiency and reduced testing time.Contributed to Clearcover's data-driven UI and API test framework using Playwright, Jest, and Github Actions.Independently tested Clearcover's ClearAI machine learning APIs, ensuring seamless integration into the insurance quote-to-bind lifecycle.Designed standardized quality practices, promoting consistency in testing approaches across Scrum teams.Led recruitment and mentoring of new quality engineers, facilitating their seamless integration into the team.

Chicago, Il, Us

Waltham, Ma, Us

Led a software engineering team supporting a digital marketing organization, overseeing software development for ConstantContact.com and RetentionScience.com to drive lead generation and customer acquisition.Oversaw the creation of engaging, SEO-friendly, and mobile-responsive web pages, enhancing the user experience and optimizing conversion rates.Managed end-to-end engineering projects, from requirements gathering to deployment and continuous optimization, ensuring efficient project delivery.Directed a cross-functional team of 10 software engineers, quality engineers, and a scrum master, fostering collaboration and productivity.Collaborated closely with teams in marketing, design, product, and engineering to facilitate seamless cross-functional teamwork and achieve business objectives.Facilitated a development re-platform and rebrand project, modernizing the Constant Contact legacy digital marketing front-end using JAM Stack, Contentful, and AWS.Achieved outstanding results, including a sustained +20% increase in lead generation, a +15% reduction in bounce rates on sign-up pages, improved technical page performance, and a 9% increase in active users compared to the previous quarter.Successfully delivered the re-platform project on schedule with a 10-person team handling both development and infrastructure tasks.Led the team in seamlessly integrating the new platform with legacy systems and third-party tools like Optimizely, Tealium, and Google Tag Manager, ensuring a smooth transition and maximum functionality.

Waltham, Ma, Us

Hands-on manager in an Agile Scrum environment overseeing digital marketing acquisition websites for ConstantContact.com, BlueHost.com, HostGator.com, and Domain.com, with a primary focus on ensuring a world-class user experience across all devices.Coordinated, deployed, and validated all new code releases in pre-production and production environments, emphasizing quality and reliability.Led the implementation of a new Jest-based test automation framework in JavaScript, enabling efficient and effective testing processes.Developed cross-browser automated regression tests, leveraging AWS Selenium Grid and BrowserStack, to ensure consistent performance across various platforms.Ensured that automated tests effectively supported A/B test pages and dynamic features, catering to diverse user experiences.

Waltham, Ma, Us

Salem, New Hampshire, Us

Lead QA Engineer in an agile startup, taking ownership of all new features and hot-fix releases for a cloud-based operations management platform used globally across diverse industries.Oversaw the development of a custom Selenium test automation framework using C# and NUnit, enhancing testing efficiency.Introduced QA standards and traceability in a growing development organization, transitioning from a manual to an automated QA environment to support frequent SaaS customer releases.Advocated and led the adoption of a "shift left" testing approach, enabling earlier defect identification through test automation, which significantly impacted product quality and customer satisfaction.

QA Manager with a focus on test automation architecture, overseeing the nightly execution of 3,200+ test cases to ensure continuous product reliability within a continuous integration environment.Owned the test automation strategy, delivery, and maintenance for Kronos' next-generation workforce management SaaS product, contributing to its overall success.Led a team of 9 QA engineers and up to 10 engineering contractors, orchestrating all aspects of test automation management and development, encompassing desktop, mobile, and API components.Utilized Selenium (Java), SoapUI, and REST Assured to develop comprehensive test suites.Collaborated with senior leadership to drive strategic automation initiatives, ensuring alignment with aggressive delivery schedules and making a significant impact on product quality and efficiency.

Atlanta, Ga, Us

Formally BuyBook Technology - Acquired by AutoTrader 11/2014.Led a team of 5 QA engineers in a dynamic, Agile SCRUM organization, starting from the startup phase and continuing through acquisition by AutoTrader.Played a hands-on role in all QA activities for AutoTrader and Kelley Blue Book's customer-facing 'Instant Cash Offer' program and associated back-office systems.Contributed significantly to the product's growth from early adoption to integration into AutoTrader and Kelley Blue Book's offerings, resulting in 10,000+ daily online trade-in transactions.Designed a flexible, data-driven automation framework in VBScript using SmartBear TestComplete, reducing regression testing timelines by 40% and allowing for a 75% reduction in production release downtime.Created a comprehensive suite of data-driven SoapUI tests for the system's REST API offer creation algorithm services, reducing build deployment smoke testing by over 80%.Developed and implemented a suite of performance tests using SmartBear LoadComplete, actively analyzing results to enhance the performance of external-facing websites within the 'Instant Cash Offer' product.Provided technical leadership, guidance, and training to QA team members for both automated and manual processes, contributing to the team's effectiveness and productivity.

Boston, Massachusetts, Us

Led a global team of 20+ QA engineers through the full software QA life cycle across multiple application platforms that covered three distinct lines of business and served both internal and external users. Responsible for planning, estimation, staffing, project budget adherence, QA process discipline, and management reporting standards.Successfully unified 3 separate QA teams into one global organization that leveraged shared standards and best practices. This effort led to a divisional recognition for the biannual ‘Key Contributor’ award. Built highly collaborative relationships with development, infrastructure, and product ownership teams.Led delivery of a test automation suite within a defined framework utilizing HP QuickTest Professional that reduced regression testing timelines by 50%.

Weston, Ma, Us

Designed and developed a scalable and maintainable automation framework using HP QuickTest Pro for high traffic .NET job search and posting e-commerce applications. Implemented an automated regression suite into a fully manual QA team that reduced build smoke testing time frames from hours to minutes on key application components.

Boston, Massachusetts, Us

Built a QA automation team in a former fully manual testing organization that developed and executed test suites using HP QuickTest Pro (QTP) to support mutual fund financial advisor and shareholder transactional web sites, Siebel CRM system, and AS400 applications. Led implementation of a 60% automation test coverage rate on all applications under test within the organization. This effort led to a divisional recognition for the annual ‘Outstanding Employee’ award.

Bs Ba, Management Information Systems

Education record