Stephen Terry

Stephen Terry Email and Phone Number

Multitalented Senior Leader - Automotive Aftersales @ Duck Lake Country Club
Albion, MI, US
Stephen Terry's Location
Albion, Michigan, United States, United States
Stephen Terry's Contact Details

Stephen Terry work email

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About Stephen Terry

A multilingual, Information Technology Professional with international experience and demonstrated leadership abilities in a technical environment. Experience includes managing people and budgets of $25M. Skilled in Portfolio Management supporting a business with annual sales of $9B. Proven expertise in delivery of solutions resulting in over $500M in revenue generation. Demonstrated successful development and delivery of solutions supporting 15,000 Dealers worldwide. Effective interface with global executive staff members on all IT development initiatives. Possesses experience in various disciplines including aftersales engineering, supply chain, purchasing/contracting, eCommerce. and business architecture. PORTFOLIO PLANNING | SUPPLY CHAIN/WAREHOUSING | BUSINESS ARCHITECTURE | ECOMMERCE | SAP INTEGRATION | DIGITAL TRANSFORMATION | VENDOR MANAGEMENT | SOURCING / CONTRACTING | BUSINESS ANALYSIS | BILL OF IT | CUSTOMER CARE & AFTERSALES | DEALER SERVICE & PARTS SYSTEMS | PROCUREMENT & FINANCE

Stephen Terry's Current Company Details
Duck Lake Country Club

Duck Lake Country Club

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Multitalented Senior Leader - Automotive Aftersales
Albion, MI, US
Stephen Terry Work Experience Details
  • Duck Lake Country Club
    Duck Lake Country Club
    Albion, Mi, Us
  • Duck Lake Country Club
    Treasurer Board Of Directors
    Duck Lake Country Club Oct 2023 - Present
  • Duck Lake Country Club
    Personal Goal Pursuit
    Duck Lake Country Club Aug 2010 - Present
    Residential solar power consisting of 16.5kW production capabilities. Participation in early renewable program. Coupled with 30 years of geothermal use in residential space.
  • Career Break
    Retirement
    Career Break Jul 2023 - Present
    Retired - General Motors - Aftersales
  • General Motors
    Personal Goal Pursuit
    General Motors Aug 2010 - Present
    Detroit, Michigan, Us
    Residential solar power consisting of 16.5kW production capabilities. Participation in early renewable program. Coupled with 30 years of geothermal use in residential space.
  • General Motors
    Integration Program Manager – Connected Customer & Mobility Services
    General Motors Jan 2020 - Jun 2023
    Detroit, Michigan, Us
    Responsibilities include: Management of planning and executing for the modification and system integration of sophisticated connected vehicle services and advisor systems to enable successful interworking between GM and Partners. Management of program landmarks through developing and coordinating integration workstream plans and schedules to ensure successful delivery. Interface with senior GM leaders, multi-functional partners, architects and development teams to define delivery milestones and manage their successful completion. Mentor the Business Analysts using formal individual growth planning. Management of business requirements for project reporting, project timing, and project deployment. Management of Human Resource planning. Provide leadership and guidance in the program resource planning. Advise on technology determination process in support of both the plan-driven (Traditional) and the change-driven (Iterative & Agile) techniques. 1. Ensure informed decisions and governance by bringing together key data points, processes and participants.2. Communicate status, progress on deliverables, and risks/issues to partners and leadership in a timely manner.3. Collaborate with multi-functional teams including architects, software engineers, developers, testers, technical leads and deployment leads to ensure timely delivery.4. Enforce financial discipline and ensure all costs and benefits are captured and approved appropriately.5. Extend and exploit standard methodologies across the area to ensure consistency of execution and results.
  • General Motors
    Global It Portfolio Manager / Solution Architect – Customer Care & Aftersales
    General Motors 2015 - 2020
    Detroit, Michigan, Us
    Responsibilities include: Management of Systems Analysts and business facing relationship. Management of global business multi-year portfolio development. Interface with global executive staff members on all IT development initiatives. Mentor the Business Analysts using formal individual growth planning. Management of business requirement for project reporting, project timing, and project deployment. Management of Human Resource planning. Management of global communications process in support of portfolio projects. Management of project issue, risk, & business impact escalation process. Advise on technology determination process in support of the GM Global Bill of IT. Results Include:1. Development and execution of IT Portfolio Planning processes in support of the Global Aftersales Group; supporting annual sales of $9B.2. Delivery of Global Strategic Pricing solution enabling revenue increases of tens of millions annually.3. Delivery of Product Information Management solution enabling eCommerce revenue increases of tens of millions annually. 4. Delivery of Data Warehouse solutions enabling global data analytics & reporting.5. Delivery of service parts sales incentive programs to the U.S. & Canada enabling revenue increases of tens of millions annually.
  • General Motors
    Global It Program Manager – Customer Care & Aftersales
    General Motors 2002 - 2015
    Detroit, Michigan, Us
    Responsibilities included: Management of systems development Business Analysts and Project Managers. Management of global development budget totaling $25M annual spend. Interface with global executive staff members on all IT development initiatives. Mentor the Business Analysts and Project Managers using formal individual growth planning. Management of project reporting, project timing, and project budget adherence. Management of vendor contracts and service level agreements. Management of Human Resource planning. Management of global communications process in support of portfolio projects. Management of project issue, risk, financial escalation process. Direct technology determination process in support of the GM Global Bill of IT.Results Include:1. Delivery of Industry’s first Global Web-based Service Parts Catalog enabling revenue increases in the tens of millions annually. 2. Implementation of GM Global Service, Sales, and Marketing Information Technology vendor transition project.3. Delivery of service parts forecasting toolset (Mercia) in Mexico & Brazil enabling savings of inventory costs in the tens of millions annually.4. Delivery of Retail Inventory Management projects in Mexico & Russia enabling revenue increases in the tens of millions annually.5. Delivery of Service Parts Release System project for Asia Pacific area supporting expansion of global vehicle engineering capabilities.
  • General Motors
    Global It Project Manager – Service Operations Group
    General Motors 1996 - 2002
    Detroit, Michigan, Us
    Responsibilities included: Management of the operations support team, and the technical development activities for the SI 2000 authoring/data management and electronic delivery systems. Determine, design, construct, and implement system enhancements for the SI 2000 suite of information management and electronic delivery applications in support of GM North America and select international markets (12,000 GM dealers). Direct GM international organizations in order to deliver global, common service information systems.Results Include:1. Delivery of the first GM electronic Web delivery application for service information. 2. Implementation of IT solutions enabling the reduction of Service Bulletin & Campaign delivery process from 60 days to 1 day. 3. Implementation of IT solutions enabling the reduction of language translation costs by 70 percent. 4. Achievement of system cost reductions of $ 2M annually. 5. Invented XML external cross reference hyperlink to a node within a Relational Database enabling cost savings in the tens of millions annually.
  • Type Plus Inc
    Project Manager – Gm Electronic Service Information
    Type Plus Inc 1994 - 1996
    Managed 40 authors/illustrators supporting several General Motors groups including GM Powertrain and GM-Service Technology Group. Successfully transitioned the service information authoring team from the pilot development stage into the production environment. Responsible for the development of 1996 and 1997 GM vehicle service information into the ESI System. Results Include:1. Participated in the development of the GM ESI authoring system. 2. Coordinated development of information standards with several GM groups including GM Service Readiness and Information, GM Product Engineering, GM Powertrain, and EDS. 3. Created specifications for the ESI authoring computer system and business processes for the authoring of GM service information
  • Us Army
    Intelligence Analyst
    Us Army 1986 - 1990
    Arlington, Virginia, Us
    Chief Operator and Technical Advisor for the collection and dissemination of intelligence on the East/West German border. Managed 30 operators/analysts during intelligence collection missions supporting an Armored Cavalry Regiment and Army corps. Responsible for mission planning, site selection, and the technical validity of combat warfare intelligence. Awarded U.S. Top Secret Clearance with a special background investigation. Honorably discharged.

Stephen Terry Skills

Process Improvement Program Management Project Portfolio Management Automotive It Strategy Cross Functional Team Leadership Vendor Management It Management Leadership Project Management Business Process Improvement Business Process Pmp Software Project Management Information Technology Sdlc Pmo Forecasting Strategic Planning Process Engineering Software Development It Outsourcing Portfolio Management Managerial Finance Software Installation It Solutions Digital Transformation Requirements Analysis Sap Implementation

Stephen Terry Education Details

  • Michigan State University
    Michigan State University
    Russian Studies
  • Michigan State University
    Michigan State University
    International Relations And Affairs
  • St. Petersburg State University
    St. Petersburg State University
    Overseas Study Program (Msu)
  • Defense Language Institute Foreign Language Center
    Defense Language Institute Foreign Language Center
    Russian Language And Literature
  • Springport High School
    Springport High School

Frequently Asked Questions about Stephen Terry

What company does Stephen Terry work for?

Stephen Terry works for Duck Lake Country Club

What is Stephen Terry's role at the current company?

Stephen Terry's current role is Multitalented Senior Leader - Automotive Aftersales.

What is Stephen Terry's email address?

Stephen Terry's email address is te****@****ast.net

What is Stephen Terry's direct phone number?

Stephen Terry's direct phone number is +124843*****

What schools did Stephen Terry attend?

Stephen Terry attended Michigan State University, Michigan State University, St. Petersburg State University, Defense Language Institute Foreign Language Center, Springport High School.

What are some of Stephen Terry's interests?

Stephen Terry has interest in Cooking, Electronics, Home Improvement, Reading, Political History, World Travel, Classic Cars, Home Decoration.

What skills is Stephen Terry known for?

Stephen Terry has skills like Process Improvement, Program Management, Project Portfolio Management, Automotive, It Strategy, Cross Functional Team Leadership, Vendor Management, It Management, Leadership, Project Management, Business Process Improvement, Business Process.

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