Stephen Terry Email and Phone Number
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A multilingual, Information Technology Professional with international experience and demonstrated leadership abilities in a technical environment. Experience includes managing people and budgets of $25M. Skilled in Portfolio Management supporting a business with annual sales of $9B. Proven expertise in delivery of solutions resulting in over $500M in revenue generation. Demonstrated successful development and delivery of solutions supporting 15,000 Dealers worldwide. Effective interface with global executive staff members on all IT development initiatives. Possesses experience in various disciplines including aftersales engineering, supply chain, purchasing/contracting, eCommerce. and business architecture. PORTFOLIO PLANNING | SUPPLY CHAIN/WAREHOUSING | BUSINESS ARCHITECTURE | ECOMMERCE | SAP INTEGRATION | DIGITAL TRANSFORMATION | VENDOR MANAGEMENT | SOURCING / CONTRACTING | BUSINESS ANALYSIS | BILL OF IT | CUSTOMER CARE & AFTERSALES | DEALER SERVICE & PARTS SYSTEMS | PROCUREMENT & FINANCE
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Duck Lake Country ClubAlbion, Mi, Us
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Treasurer Board Of DirectorsDuck Lake Country Club Oct 2023 - Present
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Personal Goal PursuitDuck Lake Country Club Aug 2010 - PresentResidential solar power consisting of 16.5kW production capabilities. Participation in early renewable program. Coupled with 30 years of geothermal use in residential space.
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RetirementCareer Break Jul 2023 - PresentRetired - General Motors - Aftersales
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Personal Goal PursuitGeneral Motors Aug 2010 - PresentDetroit, Michigan, UsResidential solar power consisting of 16.5kW production capabilities. Participation in early renewable program. Coupled with 30 years of geothermal use in residential space. -
Integration Program Manager – Connected Customer & Mobility ServicesGeneral Motors Jan 2020 - Jun 2023Detroit, Michigan, UsResponsibilities include: Management of planning and executing for the modification and system integration of sophisticated connected vehicle services and advisor systems to enable successful interworking between GM and Partners. Management of program landmarks through developing and coordinating integration workstream plans and schedules to ensure successful delivery. Interface with senior GM leaders, multi-functional partners, architects and development teams to define delivery milestones and manage their successful completion. Mentor the Business Analysts using formal individual growth planning. Management of business requirements for project reporting, project timing, and project deployment. Management of Human Resource planning. Provide leadership and guidance in the program resource planning. Advise on technology determination process in support of both the plan-driven (Traditional) and the change-driven (Iterative & Agile) techniques. 1. Ensure informed decisions and governance by bringing together key data points, processes and participants.2. Communicate status, progress on deliverables, and risks/issues to partners and leadership in a timely manner.3. Collaborate with multi-functional teams including architects, software engineers, developers, testers, technical leads and deployment leads to ensure timely delivery.4. Enforce financial discipline and ensure all costs and benefits are captured and approved appropriately.5. Extend and exploit standard methodologies across the area to ensure consistency of execution and results. -
Global It Portfolio Manager / Solution Architect – Customer Care & AftersalesGeneral Motors 2015 - 2020Detroit, Michigan, UsResponsibilities include: Management of Systems Analysts and business facing relationship. Management of global business multi-year portfolio development. Interface with global executive staff members on all IT development initiatives. Mentor the Business Analysts using formal individual growth planning. Management of business requirement for project reporting, project timing, and project deployment. Management of Human Resource planning. Management of global communications process in support of portfolio projects. Management of project issue, risk, & business impact escalation process. Advise on technology determination process in support of the GM Global Bill of IT. Results Include:1. Development and execution of IT Portfolio Planning processes in support of the Global Aftersales Group; supporting annual sales of $9B.2. Delivery of Global Strategic Pricing solution enabling revenue increases of tens of millions annually.3. Delivery of Product Information Management solution enabling eCommerce revenue increases of tens of millions annually. 4. Delivery of Data Warehouse solutions enabling global data analytics & reporting.5. Delivery of service parts sales incentive programs to the U.S. & Canada enabling revenue increases of tens of millions annually. -
Global It Program Manager – Customer Care & AftersalesGeneral Motors 2002 - 2015Detroit, Michigan, UsResponsibilities included: Management of systems development Business Analysts and Project Managers. Management of global development budget totaling $25M annual spend. Interface with global executive staff members on all IT development initiatives. Mentor the Business Analysts and Project Managers using formal individual growth planning. Management of project reporting, project timing, and project budget adherence. Management of vendor contracts and service level agreements. Management of Human Resource planning. Management of global communications process in support of portfolio projects. Management of project issue, risk, financial escalation process. Direct technology determination process in support of the GM Global Bill of IT.Results Include:1. Delivery of Industry’s first Global Web-based Service Parts Catalog enabling revenue increases in the tens of millions annually. 2. Implementation of GM Global Service, Sales, and Marketing Information Technology vendor transition project.3. Delivery of service parts forecasting toolset (Mercia) in Mexico & Brazil enabling savings of inventory costs in the tens of millions annually.4. Delivery of Retail Inventory Management projects in Mexico & Russia enabling revenue increases in the tens of millions annually.5. Delivery of Service Parts Release System project for Asia Pacific area supporting expansion of global vehicle engineering capabilities. -
Global It Project Manager – Service Operations GroupGeneral Motors 1996 - 2002Detroit, Michigan, UsResponsibilities included: Management of the operations support team, and the technical development activities for the SI 2000 authoring/data management and electronic delivery systems. Determine, design, construct, and implement system enhancements for the SI 2000 suite of information management and electronic delivery applications in support of GM North America and select international markets (12,000 GM dealers). Direct GM international organizations in order to deliver global, common service information systems.Results Include:1. Delivery of the first GM electronic Web delivery application for service information. 2. Implementation of IT solutions enabling the reduction of Service Bulletin & Campaign delivery process from 60 days to 1 day. 3. Implementation of IT solutions enabling the reduction of language translation costs by 70 percent. 4. Achievement of system cost reductions of $ 2M annually. 5. Invented XML external cross reference hyperlink to a node within a Relational Database enabling cost savings in the tens of millions annually. -
Project Manager – Gm Electronic Service InformationType Plus Inc 1994 - 1996Managed 40 authors/illustrators supporting several General Motors groups including GM Powertrain and GM-Service Technology Group. Successfully transitioned the service information authoring team from the pilot development stage into the production environment. Responsible for the development of 1996 and 1997 GM vehicle service information into the ESI System. Results Include:1. Participated in the development of the GM ESI authoring system. 2. Coordinated development of information standards with several GM groups including GM Service Readiness and Information, GM Product Engineering, GM Powertrain, and EDS. 3. Created specifications for the ESI authoring computer system and business processes for the authoring of GM service information
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Intelligence AnalystUs Army 1986 - 1990Arlington, Virginia, UsChief Operator and Technical Advisor for the collection and dissemination of intelligence on the East/West German border. Managed 30 operators/analysts during intelligence collection missions supporting an Armored Cavalry Regiment and Army corps. Responsible for mission planning, site selection, and the technical validity of combat warfare intelligence. Awarded U.S. Top Secret Clearance with a special background investigation. Honorably discharged.
Stephen Terry Skills
Stephen Terry Education Details
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Michigan State UniversityRussian Studies -
Michigan State UniversityInternational Relations And Affairs -
St. Petersburg State UniversityOverseas Study Program (Msu) -
Defense Language Institute Foreign Language CenterRussian Language And Literature -
Springport High School
Frequently Asked Questions about Stephen Terry
What company does Stephen Terry work for?
Stephen Terry works for Duck Lake Country Club
What is Stephen Terry's role at the current company?
Stephen Terry's current role is Multitalented Senior Leader - Automotive Aftersales.
What is Stephen Terry's email address?
Stephen Terry's email address is te****@****ast.net
What is Stephen Terry's direct phone number?
Stephen Terry's direct phone number is +124843*****
What schools did Stephen Terry attend?
Stephen Terry attended Michigan State University, Michigan State University, St. Petersburg State University, Defense Language Institute Foreign Language Center, Springport High School.
What are some of Stephen Terry's interests?
Stephen Terry has interest in Cooking, Electronics, Home Improvement, Reading, Political History, World Travel, Classic Cars, Home Decoration.
What skills is Stephen Terry known for?
Stephen Terry has skills like Process Improvement, Program Management, Project Portfolio Management, Automotive, It Strategy, Cross Functional Team Leadership, Vendor Management, It Management, Leadership, Project Management, Business Process Improvement, Business Process.
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