Stephen Sunstrom, Mba, Pcc, Sphr Email & Phone Number

Designed/Implemented a Leadership Institute for 3500 personnel at premier higher education facility. Conducted monthly reporting for alignment between institution and vendor. • Authored weekly communication to ensure deliverables were completed on-time & within budget; maintained notes of who/what were being accomplished; generating accountability• Stood up a Leadership Institute consisting of two leadership programs; inaugural graduation consisted of 56 faculty/staff; increased succession planning/internal promotions talent pool• Conducted organizational assessments for various depts; 95% completed via survey & focus groups (in-person and virtual sessions) 5% finished via survey; reporting submitted to CAO.• Developed lesson plans, presentations, and case studies for 12-month Emerging Leader Program focusing on front line supervisors; 28/30 graduated, 2 recruited to other orgs.

Train youth, teens, and adults in Ketsugo Ryu JujitsuProvides leadership and professional development to instructors

San Antonio, Texas, Us

Oversaw leadership development for over 135 stores impacting 700+ leaders; provided individualized coaching to targeted talent to improve leader performance; reported compliance for online development plans• Developed a High Potential Leader Development Program; accelerated employee growth from 2 years to 9 months; saving company money from having to ‘purchase’ external talent.• Designed a Mentoring Session Database to track development topics; provided senior leaders trended information about knowledge gaps within organization.• Conducted review boards and succession planning for 1500 leaders; provided development recommendations for continued growth; maintained 85% internal promotion rate

San Antonio, Texas, Us

Randolph Afb, Tx, Us

Oversaw Human Resources issues for diverse organization consisting of 17 specialties and 176 personnel, advised leadership regarding issues impacting worldwide TS/SCI operational capabilities; provided oversight / ensured compliance for organizational programs (OSHA, EEO, ADA, etc.) preventing millions of dollars in fines. • Partnered cross-functionally when an employee refused to perform assigned duties; employee dismissed from the organization; employee’s appeal denied due to documentation. • Prepared organization for bi-annual inspection; clarified policies and procedures for employees, completed in compliance with National Standards; no major problems identified. • Mentored organization's personnel for promotion opportunities, recognition programs, and training funds.• Coordinated and conducted morale building events and recognition ceremonies; oversaw organization's professional training requirements.

Randolph Afb, Tx, Us

Communicated organization leader’s vision to ensure personnel met strategic objectives; liaison between Director and assigned personnel providing daily updates on Human Resources issues for 165 employees; ensured compliance and documentation of Air Force programs; • Conducted employee engagement survey for assigned personnel; feedback was 98% positive, best comment - leadership aligned and focused on strategic goals and objectives.• Ensured personal safety of employee when roommate threatened her; new housing and move accomplished within 24 hours.- Advises senior decision makers on personnel programs, professional development, family care, financial issues, housing & training opportunities- Ensures timely processing of annual performance appraisals, recognition programs, promotions, disciplinary, and additional personnel actions.

Randolph Afb, Tx, Us

Provided college-accredited development course to 312 students over 4 years; responsible for security and destruction of 2K tests and documentation to maintain collegiate accreditation. • Taught 4.7K hours of instruction on leadership and management lessons; achieved 99.7% successful completion rate • Recognized as Educator of the Year, 2010 and Educator of Quarter twice in 2009.• Conducted test data analysis training for staff of 25 on evaluating high miss questions• Certified 3 new instructors as Subject Matter Qualified 6 weeks early• Ensured all training slots filled, saving $50K for each potential vacancy• Counseled 90 students and assisted them to develop corrective peer-to-peer tutoring actions• Authored initial training continuity binder for new instructors reduced training time 50%• Developed a Awards Checklist utilized by 25 staff ensured accounting for $175K of awards • Qualified 28 members on course changes, staff trained 4 weeks early saving 5K man-hours or approx. $112K • Oversaw tracking 40K controlled test items with zero discrepancies saved AF $150K in test development and validation costs• Prepared 900 reusable study guides eliminating $35K printing costs annually• Conducted no-notice instructor evaluations ensured accurate delivery of material • Instructed written and verbal communication courses and set organizational norms• Developed graduation script and emceed graduation banquet for 800 DVs and graduates• Coordinated protocol requirements for Distinguished Visitors at graduation banquets/ceremonies• Set-up 125 computers, A/V equipment, for 16 classrooms, 25 Offices, Conference Rooms and student resource room with 50+ computers• Maintained accountability for all A/V and computer equipment valued at $200K during two moves into multiple buildings during renovation of new, modern facility.

Randolph Afb, Tx, Us

- Primary communication (secure voice, secure data, email, mobile email devices, VPN) support to 40 C-Suite level personnel- Organized communication support for USAF Chief of Staff and entourage, allowed vision planning at summit- Authored continuity binder documenting critical processes for organization which increased productivity- Coordinated all communication requirements with multiple sites ensuring senior leaders had reach back capabilities, in case of national emergencies- Taught computer essentials course for 28 first-tier support personnel minimized help desk manning by 4- Restructured tracking of official requests from HQ USAF requiring action from subordinate units impacting 300k personnel- Maintained CEO and staff laptops keeping computers up-to-date with critical updates; provided remote data access- Coordinated/tested all communication requirements when CEO and staff traveled (200 days annually) - Worked contracting issues to procure communications/media for desk-side briefs for senior leaders- Managed IT support to over 3K personnel attending various senior leader conferences annually- Led team of 4 military and civilian personnel in support of tech savvy staff with vast communication needs- Emerging technologies tested, validated, and secured within months of release- Managed arrival/departure of 850 distinguished visitors during senior level conferences- Provided immediate on-site technical support for conference attendees- Maintained accountability and location of $900K of communication assets- Provided one touch secure voice communication with President of the United States and Senior Officials- Oversaw monthly encryption of “Red Phone”- Developed implementation of new technology providing mobile access to email while traveling- Configured, installed, and patched 60+ computers in less than 30 days, maintained 100% integrity of all data

Bolling Afb, Dc, Us

- Selected, trained, and led a team of 6 instructors - 2 selected for early promotion- Provided ongoing, professional development- Ensured proper staffing by conducting 7 classes annually - 65 completed training and joined an uniquely, and highly-selective organization- Participated in Joint Armed Forces Honor Cordon at the 55th Presidential Inauguration- Trained 25 temporarily assigned personnel for President Reagan' State Funeral

Bolling Afb, Dc, Us

Bolling Afb, Dc, Us

Randolph Afb, Tx, Us

Master Of Business Administration (M.B.A.), Industrial And Organizational Psychology

Bachelor Of Science (B.S.), Management

Associate Of Applied Science, Human Resources Management/Personnel Administration, General

Associate Of Applied Science, Instructional Technoloy In Military Science

Associate Of Applied Science, Computer Science