Overall responsibility for the development of all software across the group of companies ensuring market opportunities are identified and exploited, maintaining and growing profitability.- Taking existing software products and redeveloping them to capitalise on modern technologies, enhancing user experience and drastically improving development efficiencies.- Integrating 3rd party applications into the Invosys portfolio following acquisitions; ensuring brand, UX, workflows are maintained and enhanced where possible.- Identify market opportunities and new sales channels to accelerate revenues.- Develop go to market plans for new products aligning all resources to ensure successful launch.- Responsible for budget planning, building financial forecasts and reporting on business performance and managing key stakeholder expectations.- Manage the business planning process to set the mid & long-term strategy and ensure the plans are communicated effectively to the senior leadership team for sign off.- Coordinate all marketing activities, including trade shows, websites, editorials, white papers and thought leadership, ensuring the sales team are supported by effective campaigns.

- Accountability for the commercial success of the UKI practice suite of products including the development of short-term campaign, product development and long-term strategic direction- Fully accountable for delivery of a multi-million pound revenue category for the Accountants’ segment including a range of compliance practice solutions across the UK and Ireland.- Launched Sage’s first cloud-based compliance product which received a special commendation as “Practice Product of the Year” at the British Accountancy Awards 2015.- Day to day development and leadership of a team of Product Managers responsible for the effective development, delivery and commercial success of all Sage practice solutions.- Actively drive an increase in profitability and active customers by devising relevant and timely campaign activity; working closely with Marketing and Sales to ensure a successful outcome.- Detailed involvement in the business planning process to set the mid & long term strategy and ensure the plans are communicated effectively to the senior leadership team for sign off.- Demonstrated a strong influence on the development team to change behaviours to be aligned with the product strategy, encouraging a more collaborative way of working.- Represent NPS strategy for Accountants and drive initiatives to continuously improve score.- Coach team members on New Product Development process including critical evaluation of financial models, requirement gathering, business impacts, and effective communication.

- Management of the Accounts Production category to ensure market share growth, profitability, technical compliance and exceptional customer experience- Actively involved and responsible for shaping the short and long term strategy for the Accounts Production portfolio to achieve key business objectives.- Designed the first online compliance product for the accountancy market using intricate research methods, market insight, investment case production and NPD best practices.- Integral in building relationships and breaking down boundaries between functions ensuring efficient and accurate working methods between all departments.- Responsible for budget planning, building financial forecasts and reporting on business performance and managing key stakeholder expectations.- Long-term category planning and communication of vision to all levels of the business.- Gain understanding of customer practice workflows, industry drivers and insight into the latest innovative to maximise long term success of both Sage and its customers.- Develop and communicate clear and prioritised got to market plans for product portfolio.

- Development of strategic business projects and propositions, with accountability for profitable revenue generation and customer satisfaction- Manage and motivate a team of Product Managers to deliver a portfolio of quality wholesale products aligned to the strategic objectives of TalkTalk Group.- Production and cascade of product roadmap, ensuring effective stakeholder management.- Stakeholder negotiation of business priorities and reflect these in the product roadmap.- Critical analysis of product portfolio, ensuring profitability is being maintained and initiating retirement programmes or enhancement projects where necessary.- Directed a team of Engineers and Project Managers to develop a service management portal to the specific requirements of internal and external customers. Responsibility for ensuring internal and external acceptance including migration programme from first generation system to new.- Coach team members on New Product Development process including critical evaluation of financial models, requirement gathering, business impacts, and effective communication.- Competently deliver technical presentations to all levels within internal and external organisations.- Working with suppliers to ensure that 3rd party component products and services deliver to the desired cost and high quality the business demands.

- 3 Month Contract- Management of small to large scale merchandising projects for various national retail brands- Full accountability for successful project delivery, client retention and profit & loss

- End to end Management of business critical projects ensuring cost-efficiency and timely delivery of the business partner's requirements- Working on both internal and external projects, holding accountability for requirement agreement, finance, recruitment of technical experts, measurement, reporting, risk, training, quality and roll-out- Personally identified an opportunity to generate an additional £380k per week and delivered solution within 5 weeks- Integral member of the multi-functional team which delivered the national Wholesale Line Rental product meeting the stringent requirements of OFCOM and BT Wholesale

- Selected by senior management to represent Marketing, Operations and Sales for BT Retail to create a "shared infrastructure" across the organisation, designed to optimise business performance- Gained insight into all resources across multiple nationwide functions to identify breakages, overlaps and centres of excellence- Presented findings and recommendations to the Board of Directors as consultant for Marketing, Operations and Sales divisions

- Interface between Consumer Marketing and Sales channels for the implementation, in-life management and performance monitoring/reporting of all Consumer requirements- Developed working relationships with Market Intelligence departments to develop contingency marketing activities designed to maximise market share, revenue and BT Retail objectives- Worked closely with the national call centre operation to achieve sales targets by enhancing the flow of critical information and personally ensuring campaigns were fully understood by all interested parties

- A one-year university placement on a structured management training programme designed to gain a range of commercial retail experience- Disciplines included Food Retail, Textile Retail, Finance, Human Resources