Stephen Bailey Email & Phone Number

Austin, Texas, United States

Round Rock

Senior Consultant, Business Analytics- Class and instructor utilization modeling- Special program tracking and analysis to goals- Revenue tracking by segment by country to goals with gap analysis- Developed program reporting and real time performance in Tableau- Developed operations training program for Corporate, business unit and individual training requirements- Monitored and maintained business operations compliance program- Provided monthly and quarterly financial gap analysis

- Dashboards, metrics and reporting analytics for:o Revenue resultso Revenue opportunitieso Customer satisfactiono Account management effectivenesso Customer contract statuso Operational effectivenessToolset applications developed:o Legal department customer contract databaseo Project Management for new customer implementationso CRM for account management and lifecycle operations teamso Customer Survey engine and response database

Austin, Texas Area

- Managed service delivery for a client portfolio of 49 customers with five client service management teams reporting to me. Service delivery responsibilities included: o Achieve and maintain high customer satisfaction levelso Increase value proposition in current customer portfolioo Support and protect company revenue within customer portfolioo Drive new revenue opportunities in the existing customer portfolioo Support executive management in mitigating business risks- Created and cultivated customer relationships with C-Level executives in fortune 100 corporations- Developed monthly and annual rated vs. actual revenue analysis for pricing and margin validations- Developed the mobile bill audit process and application tool from the “ground up”, allowing for a consistent repetitive process that currently audits over 1,100 monthly mobile invoices

Finance Lead \ Accountant (Dec. 2004 - June 2006, Feb. 2008 – March 2009)- Financial control of $110MM + service inventory in 130 location across the United States, duties include weekly valuation reporting, weekly 3PL invoice audit and fees analysis, monthly inventory “book to book” reconciliation, CSA and Sarbanes Oxley control compliance, inventory and Opex forecasting, month end financial analysis and reporting - Finance leader of team that reduced 3PL fees by 16% (~$4.5MM annual cost savings)- Inventory system automation project leader, automate through sequel programming a repeatable , systematically controlled reporting system that will reduce data processing timeby 75% while increasing accuracy by .20% Program Manager– Logistics (June 2006 – Feb. 2008)- Finance analysis for new vendor contract bids, performed current business and vendor cost analysis to create new vendor bid template using forecasted volumes and business inprovement initiatives. Bid analysis allowed for intelligent business contract awards to new vendors which saved the company over $2MM in annual logistics expenses in the areas of final mile delivery (white glove services), LTL and heavy weight air RFQ’s - Performed financial and operational analysis on ODM & CDM manufacturing in Asia and Mexico for US and Canada sales. Analysis included cycle times for product in transit from manufacturing to the end customer, work force costs, supply chain costs, cost benefit analysis of proposed manufacturing verses new options. Analysis of theft, damage and customer satisfaction from increased lead times was also provided to senior management enabling them to make the best company decisions for the customer and shareholder

Finance Manager (Dell ,Applied Materials, GE supply chain solutions accounts)- Prepared financial pricing and analysis for new business opportunities, forecasting fixed & variable costs, head count and payroll estimates, IT implementation and solutions cost, capital expenditure, and three year P&L with anticipated IRR- Authored, managed and audited, automated inventory controls and cycle count processes for $250mm of manufacturing and finished goods inventory, implemented processes which increased inventory location accuracy from 87% to 98.7% with 99.9% net dollar accuracy- Reviewed and helped create customer logistics contracts focusing on inventory liability, key performance indicators, invoicing structure and pricing schedules- Prepared yearly financial plan with twelve month P&L’s, detailing out key economic and operational assumptions- Created monthly rated vs. actual P&L analysis for the V.P. of operations and Finance Director, analysis included volume metrics, labor and equipment utilization efficiencies and prior year comparisons- Supervised A\R for 210 customers with 250 weekly invoices, verifying invoice rates were in accordance to the customers contract and corporate revenue recognition policies - Supervised collection efforts for $45mm of annual revenue, creating a new collections reporting and escalation process that within the first five months of implementation reduced our invoice Days Remaining Outstanding by 17 days to 32.4 total DRO.- Prepared and audited key financial controls for payroll, inventory control, A\R and A\P- Created and maintained new business program budgets with weekly budgeted to actual reconciliation’s and estimate to complete forecasts

- Responsible for the Accounting and Treasury functions for a $65mm dollar small ticket start up leasing company with 70 plus employees and yearly revenues in excess of 11mm dollars- Implemented and monitored business procedures and controls by creating an operations matrix, with this matrix the company performed its day to day tasks more efficiently and was able to recognized key control points to help lower expenses- Prepared and presented monthly financial statements and forecasts to the board of directors and outside financial institutes- Prepared yearly budgets and monthly analysis of actual to budgeted figures - Preformed investment, operational and financing analysis for the board of directors- Supervised accounting department of five employees and cash management department of two employees (all of whom were new hires to the company) in areas of month end close, financial statement preparation, sales & property tax returns, daily cash flow and cash projections, payroll analysis, commissions calculations and external audit preparations- Completed accounting and money transactions for portfolio sales in excess of $50mm dollars with Old Kent Leasing and Lehman Brothers of New York- Helped plan software and network resources Reason for new job search; Unfortunately United Capital lost its funding source and closed down operations.